  {"id":6958,"date":"2015-12-09T23:05:41","date_gmt":"2015-12-10T04:05:41","guid":{"rendered":"https:\/\/digital.hbs.edu\/platform-rctom\/submission\/excellence-in-education-demonstrating-whats-possible-when-a-school-aligns-its-mission-model-and-operations\/"},"modified":"2015-12-14T18:53:50","modified_gmt":"2015-12-14T23:53:50","slug":"excellence-in-education-demonstrating-whats-possible-when-a-school-aligns-its-mission-model-and-operations","status":"publish","type":"hck-submission","link":"https:\/\/d3.harvard.edu\/platform-rctom\/submission\/excellence-in-education-demonstrating-whats-possible-when-a-school-aligns-its-mission-model-and-operations\/","title":{"rendered":"Excellence in Education: Demonstrating what\u2019s possible when a school aligns its mission, model, and operations"},"content":{"rendered":"<p>Brooke Charter Schools is a Boston-based Charter Management Organization that operates three K-8 charter schools and serves almost 1,500 students in the greater Boston area. The schools focuses \u201cunrelentingly\u201d on their mission \u201cto provide an academically rigorous public education to students from the cities of Boston and Chelsea that will ensure that they are prepared to enter into and succeed in college.\u201d<a href=\"#_edn1\" name=\"_ednref1\">[i]<\/a> To do so, \u201cfrom day one, Brooke leaders have been dedicated to great teaching.\u201d<a href=\"#_edn2\" name=\"_ednref2\">[ii]<\/a> Today, Brooke\u2019s schools are among the best in Massachusetts, and the country, and serve the highest need students, outperforming many of Boston\u2019s wealthy suburban school districts. Brooke\u2019s success comes from this targeted focus in their business model and the coherent, aligned, and effective way in which they implement it in their operating model.<\/p>\n<p><strong>Brooke\u2019s Business Model: Creating the best outcomes for every child<\/strong><\/p>\n<p>Since opening in 2002, Brooke has consistently and outstandingly produced results for their customers, the students and families they serve. Their results have received national attention for proving that socioeconomic status and race do not determine educational outcomes, as Brooke\u2019s students have had the highest performance in the entire state in multiple subjects for every year since 2006.<a href=\"#_edn3\" name=\"_ednref3\">[iii]<\/a> In composite test scores, Brooke\u2019s flagship campus, Roslindale, demonstrably outperforms every school in the state.<\/p>\n<p><a href=\"https:\/\/i4tsk12in2b2y7uts14c528g-wpengine.netdna-ssl.com\/wp-content\/uploads\/sites\/4\/2015\/12\/Picture153.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-6909 aligncenter\" src=\"https:\/\/i4tsk12in2b2y7uts14c528g-wpengine.netdna-ssl.com\/wp-content\/uploads\/sites\/4\/2015\/12\/Picture153.png\" alt=\"Picture1\" width=\"672\" height=\"536\" srcset=\"https:\/\/d3.harvard.edu\/platform-rctom\/wp-content\/uploads\/sites\/4\/2015\/12\/Picture153.png 882w, https:\/\/d3.harvard.edu\/platform-rctom\/wp-content\/uploads\/sites\/4\/2015\/12\/Picture153-300x239.png 300w, https:\/\/d3.harvard.edu\/platform-rctom\/wp-content\/uploads\/sites\/4\/2015\/12\/Picture153-600x479.png 600w\" sizes=\"auto, (max-width: 672px) 100vw, 672px\" \/><\/a><\/p>\n<p>Beyond just test scores, Brooke also focuses on character of students, summarized into five core values: focus, integrity, respect, self-determination, and teamwork. To be effective, Brooke identified quality teaching as the single most important lever in achieving their value proposition for students. As a result, Brooke\u2019s business model goes one step beyond the value of the outcomes for students by recruiting, developing, and retaining the best teachers in the country.<\/p>\n<p><strong>Brooke\u2019s Operational Model: Putting high-quality talent first<\/strong><\/p>\n<p>Brooke\u2019s tangible and intangible investments reflect a clear set of priorities and an aligned strategy to ensure that the schools deliver on their promises to students and families. As Assistant Director of Talent and Recruitment, Rachel Kohn, describes \u201cEverything we do comes back to developing our teachers from good to great to provide the best instruction for our students.\u201d<a href=\"#_edn4\" name=\"_ednref4\">[iv]<\/a><\/p>\n<p><em><span style=\"text-decoration: underline\">A Differentiated Talent Model<\/span><\/em><\/p>\n<p>Brooke\u2019s entire organization places an intense focus and priority on high-quality teachers. To differentiate the schools from others, Brooke has developed a portfolio of human capital programs directly aligned to their ultimate outcomes:<\/p>\n<ul>\n<li><strong>Professional Development<\/strong>: Kohn explained Brooke\u2019s robust PD system, \u201cOur professional development is inherently teacher centric\u2026 focusing on classroom culture, instruction, and content.\u201d<a href=\"#_edn5\" name=\"_ednref5\">[v]<\/a> The regularity, consistency, and value of these institutionalized features enable continuous growth and development of teachers at every level.<\/li>\n<\/ul>\n<p><a href=\"https:\/\/i4tsk12in2b2y7uts14c528g-wpengine.netdna-ssl.com\/wp-content\/uploads\/sites\/4\/2015\/12\/Talent-Flow.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-6929 aligncenter\" src=\"https:\/\/i4tsk12in2b2y7uts14c528g-wpengine.netdna-ssl.com\/wp-content\/uploads\/sites\/4\/2015\/12\/Talent-Flow.jpg\" alt=\"Talent Flow\" width=\"483\" height=\"481\" srcset=\"https:\/\/d3.harvard.edu\/platform-rctom\/wp-content\/uploads\/sites\/4\/2015\/12\/Talent-Flow.jpg 600w, https:\/\/d3.harvard.edu\/platform-rctom\/wp-content\/uploads\/sites\/4\/2015\/12\/Talent-Flow-150x150.jpg 150w, https:\/\/d3.harvard.edu\/platform-rctom\/wp-content\/uploads\/sites\/4\/2015\/12\/Talent-Flow-300x300.jpg 300w\" sizes=\"auto, (max-width: 483px) 100vw, 483px\" \/><\/a><\/p>\n<ul>\n<li><strong>Master Teacher Program: <\/strong>Brooke developed a new role to reward and incentivize their top talent with a 10% increase in pay and additional leadership responsibilities. Brooke has named nine master teachers since launching the program.<\/li>\n<li><strong>Associate Teacher Program: <\/strong>Brooke builds their own pipeline of talent by hiring novice teachers (0-2 years of experience) as an \u201capprentice\u201d teacher for a year, learning to teach in the school. Brooke then fills as many as 70% of their vacancies with this internally developed talent.<a href=\"#_edn6\" name=\"_ednref6\">[vi]<\/a><\/li>\n<\/ul>\n<p>Brooke\u2019s suite of professional development programs have multiple results. First, teachers at Brooke report high levels of satisfaction on surveys.<a href=\"#_edn7\" name=\"_ednref7\">[vii]<\/a> Second, Brooke has high teacher retention (&gt;85%) each year (many charter networks experiencing turnover rates as high as 30% annually).<a href=\"#_edn8\" name=\"_ednref8\">[viii]<\/a> Finally, Brooke\u2019s teachers and schools have been recognized for their achievements, including two consecutive years of the Pozen Prize for Charter Schools from The Boston Foundation.<a href=\"#_edn9\" name=\"_ednref9\">[ix]<\/a><\/p>\n<p><em><span style=\"text-decoration: underline\">A Culture of Continuous Improvement with Tools to Implement Change<\/span><\/em><\/p>\n<p>Built in to Brooke\u2019s professional culture (and PD) is a pursuit of excellence for their students. The adults in the schools are always looking for ways to improve, as an internal document described, \u201c\u201cOur highest performing teachers are just as positive about their constant improvement as our newer teachers are. We hope that our top teachers will never hit a ceiling here.\u201d<a href=\"#_edn10\" name=\"_ednref10\">[x]<\/a> The organization encourages and enables this change by institutionalizing time and structures for feedback, including their robust teacher rubric with 32 sub-categories (summarized below).<\/p>\n<p><a href=\"https:\/\/i4tsk12in2b2y7uts14c528g-wpengine.netdna-ssl.com\/wp-content\/uploads\/sites\/4\/2015\/12\/Rubric.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-6941 aligncenter\" src=\"https:\/\/i4tsk12in2b2y7uts14c528g-wpengine.netdna-ssl.com\/wp-content\/uploads\/sites\/4\/2015\/12\/Rubric.png\" alt=\"Rubric\" width=\"883\" height=\"304\" srcset=\"https:\/\/d3.harvard.edu\/platform-rctom\/wp-content\/uploads\/sites\/4\/2015\/12\/Rubric.png 1301w, https:\/\/d3.harvard.edu\/platform-rctom\/wp-content\/uploads\/sites\/4\/2015\/12\/Rubric-300x103.png 300w, https:\/\/d3.harvard.edu\/platform-rctom\/wp-content\/uploads\/sites\/4\/2015\/12\/Rubric-1024x353.png 1024w, https:\/\/d3.harvard.edu\/platform-rctom\/wp-content\/uploads\/sites\/4\/2015\/12\/Rubric-600x207.png 600w\" sizes=\"auto, (max-width: 883px) 100vw, 883px\" \/><\/a><\/p>\n<p>As a result, even though Brooke is the best at the value they offer for students, they are consistently seeking ways to improve and evolve their model.<\/p>\n<p><em><span style=\"text-decoration: underline\">A Strategic Scope<\/span><\/em><\/p>\n<p>While Brook has added two new campuses in the past five years to now serve nearly 1,500 students, their growth has been measured and purposeful. Limited by legislation rules on charter school enrollment, Brooke has chosen not to expand to new geographies. Furthermore, they have not been distracted by innovations that obscure their core work, such as integrating unnecessary technology. Finally, they have applied to open a high school to further vertically integrate the educational experience of their students to serve them from K-12.<a href=\"#_edn11\" name=\"_ednref11\">[xi]<\/a><\/p>\n<p><em><span style=\"text-decoration: underline\">A Lean Centralized Organization<\/span><\/em><\/p>\n<p>Finally, Brooke\u2019s focus on teacher talent and student outcomes is evident in their lean central office organization, with only 12 FTE under the Co-Director (Operations). The Co-Director (Academics) team, which is the instructional and professional development of the organization, has 8 FTE at the network level who support principals and leaders at each school, 101 teachers, and 26 associate teachers. \u201cBrooke Charter Schools directs all of its resources toward creating a culture that reveres great teaching, develops it, and supports it.\u201d<a href=\"#_edn12\" name=\"_ednref12\">[xii]<\/a><\/p>\n<p><a href=\"https:\/\/i4tsk12in2b2y7uts14c528g-wpengine.netdna-ssl.com\/wp-content\/uploads\/sites\/4\/2015\/12\/Org-Chart.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-6948\" src=\"https:\/\/i4tsk12in2b2y7uts14c528g-wpengine.netdna-ssl.com\/wp-content\/uploads\/sites\/4\/2015\/12\/Org-Chart.png\" alt=\"Org Chart\" width=\"1179\" height=\"603\" srcset=\"https:\/\/d3.harvard.edu\/platform-rctom\/wp-content\/uploads\/sites\/4\/2015\/12\/Org-Chart.png 1179w, https:\/\/d3.harvard.edu\/platform-rctom\/wp-content\/uploads\/sites\/4\/2015\/12\/Org-Chart-300x153.png 300w, https:\/\/d3.harvard.edu\/platform-rctom\/wp-content\/uploads\/sites\/4\/2015\/12\/Org-Chart-1024x524.png 1024w, https:\/\/d3.harvard.edu\/platform-rctom\/wp-content\/uploads\/sites\/4\/2015\/12\/Org-Chart-600x307.png 600w\" sizes=\"auto, (max-width: 1179px) 100vw, 1179px\" \/><\/a><\/p>\n<p><strong>Brooke Charter School: Demonstrating Effectiveness in Public Education<\/strong><\/p>\n<p>The alignment of Brooke\u2019s vision, business model, and operating model enables the success they consistently deliver for the students they serve. Instead of identifying every program or practice they could use to teach children, Brooke invests in its teachers and designed the entire organization around supporting and developing those teachers. The results, proven again with the release of the new test data for 2015, show this singular focus and systematic operational model produce outstanding results for students.<\/p>\n<p style=\"text-align: center\"><a href=\"https:\/\/i4tsk12in2b2y7uts14c528g-wpengine.netdna-ssl.com\/wp-content\/uploads\/sites\/4\/2015\/12\/Infographic.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-6973\" src=\"https:\/\/i4tsk12in2b2y7uts14c528g-wpengine.netdna-ssl.com\/wp-content\/uploads\/sites\/4\/2015\/12\/Infographic.jpg\" alt=\"Infographic\" width=\"274\" height=\"960\" srcset=\"https:\/\/d3.harvard.edu\/platform-rctom\/wp-content\/uploads\/sites\/4\/2015\/12\/Infographic.jpg 274w, https:\/\/d3.harvard.edu\/platform-rctom\/wp-content\/uploads\/sites\/4\/2015\/12\/Infographic-86x300.jpg 86w, https:\/\/d3.harvard.edu\/platform-rctom\/wp-content\/uploads\/sites\/4\/2015\/12\/Infographic-171x600.jpg 171w\" sizes=\"auto, (max-width: 274px) 100vw, 274px\" \/><\/a><\/p>\n<p><a href=\"#_ednref1\" name=\"_edn1\">[i]<\/a>\u00a0Brooke Charter Schools. \u201cAbout Us\u201d Retrieved from\u00a0<a href=\"http:\/\/www.ebrooke.org\/about-us\/\">http:\/\/www.ebrooke.org\/about-us\/<\/a><\/p>\n<p><a href=\"#_ednref2\" name=\"_edn2\">[ii]<\/a>\u00a0ibid<\/p>\n<p><a href=\"#_ednref3\" name=\"_edn3\">[iii]<\/a>\u00a0Brooke Charter Schools. <em>Annual Report 2013-14. <\/em>Retrieved from<em>\u00a0<\/em>\u00a0<a href=\"http:\/\/www.ebrooke.org\/wp-content\/uploads\/Brooke-Charter-Schools-Annual-Report-2013-2014-Spread1.pdf\">http:\/\/www.ebrooke.org\/wp-content\/uploads\/Brooke-Charter-Schools-Annual-Report-2013-2014-Spread1.pdf<\/a> p. 5<\/p>\n<p><a href=\"#_ednref4\" name=\"_edn4\">[iv]<\/a>\u00a0Kohn, Rachel.\u00a0&#8220;Human Capital at Brooke.&#8221; Personal interview. 7 Dec. 2015.<\/p>\n<p><a href=\"#_ednref5\" name=\"_edn5\">[v]<\/a>\u00a0ibid<\/p>\n<p><a href=\"#_ednref6\" name=\"_edn6\">[vi]<\/a>\u00a0ibid<\/p>\n<p><a href=\"#_ednref7\" name=\"_edn7\">[vii]<\/a>\u00a0ibid<\/p>\n<p><a href=\"#_ednref8\" name=\"_edn8\">[viii]<\/a> Sawchuck, Stephen. \u201cTeacher Retention Data for Charters Still Murky.\u201d <em>Education Week<\/em>. 2 June 2015. Retrieved from\u00a0<a href=\"http:\/\/www.edweek.org\/media\/2015\/06\/02\/32turnoverside-c1.jpg\">http:\/\/www.edweek.org\/media\/2015\/06\/02\/32turnoverside-c1.jpg<\/a><\/p>\n<p><a href=\"#_ednref9\" name=\"_edn9\">[ix]<\/a> The Boston Foundation. \u201cBrooke Charter School Wins Second Annual Pozen Prize for Charter Schools.\u201d 12 May 2015. Retrieved from http:\/\/www.tbf.org\/news-and-events\/news\/2015\/may\/brooke-charter-schools-wins-second-pozen-prize<\/p>\n<p><a href=\"#_ednref10\" name=\"_edn10\">[x]<\/a>\u00a0Teach Plus.\u00a0&#8220;Retaining Public Charter Teachers for Student Success.&#8221; <i>Why Are My Teachers Leaving?<\/i>\u00a0Summer 2012. 6 Dec. 2015. Retrieved from\u00a0<a href=\"http:\/\/www.teachplus.org\/sites\/default\/files\/publication\/pdf\/whyaremyteachersleaving_0.pdf\">http:\/\/www.teachplus.org\/sites\/default\/files\/publication\/pdf\/whyaremyteachersleaving_0.pdf<\/a><\/p>\n<p><a href=\"#_ednref11\" name=\"_edn11\">[xi]<\/a> Massachusetts Department of Elementary and Secondary Education. \u201c10 Groups Seek to Open New Charter Schools, 19 Schools Apply to Serve More Students\u201d 3 Aug 2015. <a href=\"http:\/\/www.doe.mass.edu\/news\/news.aspx?id=21098\">http:\/\/www.doe.mass.edu\/news\/news.aspx?id=21098<\/a><\/p>\n<p><a href=\"#_ednref12\" name=\"_edn12\">[xii]<\/a>\u00a0City Year. &#8220;Career Partnership with Brooke Charter School&#8221; Retrieved from\u00a0<a href=\"http:\/\/alumni.cityyear.org\/?BrookeCharter\">http:\/\/alumni.cityyear.org\/?BrookeCharter<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Brooke Charter Schools defy the odds and achieve extraordinary results for every child. The schools are the highest performing schools in the state while serving a high need student population. How do they do it? By focusing relentlessly on teacher quality.<\/p>\n","protected":false},"author":964,"featured_media":7192,"comment_status":"open","ping_status":"closed","template":"","categories":[1081,742,73,877,1116,1082],"class_list":["post-6958","hck-submission","type-hck-submission","status-publish","has-post-thumbnail","hentry","category-charter-schools","category-culture","category-education","category-human-capital","category-student-achievement","category-talent"],"connected_submission_link":"https:\/\/d3.harvard.edu\/platform-rctom\/assignment\/the-tom-challenge-tom-winners-and-losers-assignment\/","yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Excellence in Education: Demonstrating what\u2019s possible when a school aligns its mission, model, and operations - Technology and Operations Management<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/d3.harvard.edu\/platform-rctom\/submission\/excellence-in-education-demonstrating-whats-possible-when-a-school-aligns-its-mission-model-and-operations\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Excellence in Education: Demonstrating what\u2019s possible when a school aligns its mission, model, and operations - Technology and Operations Management\" \/>\n<meta property=\"og:description\" content=\"Brooke Charter Schools defy the odds and achieve extraordinary results for every child. 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