  {"id":5950,"date":"2015-12-09T20:21:57","date_gmt":"2015-12-10T01:21:57","guid":{"rendered":"https:\/\/digital.hbs.edu\/platform-rctom\/submission\/nikes-category-offense-on-the-offensive\/"},"modified":"2015-12-10T18:04:48","modified_gmt":"2015-12-10T23:04:48","slug":"nikes-category-offense-on-the-offensive","status":"publish","type":"hck-submission","link":"https:\/\/d3.harvard.edu\/platform-rctom\/submission\/nikes-category-offense-on-the-offensive\/","title":{"rendered":"Nike\u2019s Category Offense on the Offensive"},"content":{"rendered":"<p>Nike&#8217;s business, like the athletes who best represent the brand \u2013 LeBron James, Rob Gronkowski, Neymar, Serena Williams \u2013 is outperforming the competition.\u00a0 In 2015, the domination extended outside of sporting apparel for the 50+ year-old company and into a broader context as Nike spent most of the year leading the Dow while booking $30 million in revenue (1) and CEO Mark Parker was named Fortune\u2019s Business Person of the Year (2). \u00a0With revenue targets of $50 million by 2020 (2) the future looks bright.\u00a0 How does an established company maintain such momentum?\u00a0 First, by focusing on the mission established by its founders, Phil Knight and Bill Bowerman: bring inspiration and innovation to every athlete* in the world (*if you have a body, you\u2019re an athlete \u2013 attributed to Bowerman, Knight\u2019s University of Oregon Track &amp; Field Coach) (3).\u00a0 Then, they took this mission and aligned it to a business model and an operating model, together called Category Offense.\u00a0 Category Offense, announced in 2010 (4) realigns business units around consumers (organized by use case) allowing a large global brand to communicate with its consumers and to provide innovative products to meet their needs.<\/p>\n<p>Nike is the leading sports apparel provider in the world and reaches its consumers directly (Nike.com or Niketown stores) and through retail partners (e.g. Footlocker, Dick\u2019s Sporting Goods).\u00a0 Nike incorporates their iconic partners in sports around the world, including the National Football League, Team Brazil in global football, and soon the National Basketball Association, to reach consumers world-wide.\u00a0 Business units are focused on specific consumer segments \u2013 e.g. running, basketball, football \u2013 and matrixed through geographies \u2013 e.g. North America, Greater China, Emerging Markets \u2013 in order to best communicate with the consumer and establish consumer demand for innovative athletic products. (4) \u00a0Through this model, Nike is finding significant growth opportunities by focusing on opportunities across verticals as new trends emerge. \u00a0For example, as\u00a0online shopping has emerged and legitimized, Nike has deftly shifted their growth towards the higher margin direct-to-consumer channel.\u00a0 As boutique, experiential brands have expanded the women\u2019s athletic apparel market, Nike has adapted their in-store experience and products, revamping stores and introducing community oriented products like the N+ Training Club. \u00a0In the last 2 years, Nike has completely stripped down their retail outlet and\u00a0applied its product design principles\u00a0to create the experience that lifestyle consumers have come to expect.<\/p>\n<p><iframe loading=\"lazy\" title=\"Nike Introduces NIKELAB\" width=\"640\" height=\"360\" src=\"https:\/\/www.youtube.com\/embed\/7nrrYzyZ9lA?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe><\/p>\n<p>Focus on geography as well as consumer segments has enabled Nike to pave the way to greater success in China to the tune of a $6.5 billion revenue goal by 2020 as China\u2019s middle class has emerged and fitness become more of an emphasis (5). \u00a0\u00a0Nike\u2019s engagement with the consumer and their ability to adapt to emerging trends allows the company to deliver for athletes* around world-wide.<\/p>\n<p>Nike\u2019s operating model supports this agility with a relentless focus on innovative design and a lean, responsive supply chain.\u00a0 The creative culture of the company is enabled by the Nike campus in Beaverton, Oregon.\u00a0 The Nike campus is an active, athletic workplace where every team member is an athlete and an innovator.\u00a0 State-of-the-art (and science) labs are employed to constantly reassess current product offerings and launch new iterations for the athletes they serve.\u00a0 In this video, we see some of the science that goes into Nike innovation, as well as how Nike partners with their superstar athletes to gather data and athlete insights.<\/p>\n<p><a href=\"https:\/\/www.youtube.com\/watch?v=g8QIYfWsYDg\">https:\/\/www.youtube.com\/watch?v=g8QIYfWsYDg<\/a><\/p>\n<p>Through this innovation, Nike has been able to diversify away from a shoe company into a complete athletic apparel company. \u00a0In many cases, Nike attacked a product category that was considered a commodity (socks, tennis shoes, t-shirts) and produced gear to enable better athlete performance.<\/p>\n<p>Nike\u2019s supply chain is able to deliver new products for the consumer by being where the business is \u2013 everywhere.<\/p>\n<p><a href=\"https:\/\/i4tsk12in2b2y7uts14c528g-wpengine.netdna-ssl.com\/wp-content\/uploads\/sites\/4\/2015\/12\/Nike-op-model.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-medium wp-image-5655\" src=\"https:\/\/i4tsk12in2b2y7uts14c528g-wpengine.netdna-ssl.com\/wp-content\/uploads\/sites\/4\/2015\/12\/Nike-op-model-300x252.png\" alt=\"Nike op model\" width=\"300\" height=\"252\" srcset=\"https:\/\/d3.harvard.edu\/platform-rctom\/wp-content\/uploads\/sites\/4\/2015\/12\/Nike-op-model-300x252.png 300w, https:\/\/d3.harvard.edu\/platform-rctom\/wp-content\/uploads\/sites\/4\/2015\/12\/Nike-op-model-1024x859.png 1024w, https:\/\/d3.harvard.edu\/platform-rctom\/wp-content\/uploads\/sites\/4\/2015\/12\/Nike-op-model-600x503.png 600w, https:\/\/d3.harvard.edu\/platform-rctom\/wp-content\/uploads\/sites\/4\/2015\/12\/Nike-op-model.png 1104w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/a>\u00a0(3)<\/p>\n<p>Nike faces, and, to be fair, has created many operational challenges due to its manufacturing footprint. \u00a0By having a manufacturing presence in over 40 countries, Nike maintains worldwide production to match its customer base. \u00a0With this global presence Nike is able to keep product costs low and limit associated shipping costs to local markets while broadly reducing operational risks by diversification. \u00a0However, by manufacturing in countries with lower labor and emissions standards, the Nike brand took a hit over the last 15 years. \u00a0In response, Nike has taken several steps to improve its labor conditions and reduce its carbon footprint. \u00a0New product innovations have added a focus on reducing waste &#8211; Flyknit technology, which makes for a lighter shoe without seams and with less material use, has contributed to Nike reducing its material waste by 2 million pounds since 2012. \u00a0After the passage of the Transpacific Partnership (TPP), Nike announced plans to shift some shoe manufacturing to the United States. \u00a0This will further allow Nike to enhance its customer responsiveness and reduce its carbon footprint (7).<\/p>\n<p>Over the last 5 years, Nike has tightly aligned its business and operating models under the Category Offense. \u00a0This tight linkage has enabled faster innovation and faster response to consumer demands. \u00a0Nike has&#8230;found its fast.<\/p>\n<p><a href=\"https:\/\/www.youtube.com\/watch?v=bh8r6S2FNP0\">https:\/\/www.youtube.com\/watch?v=bh8r6S2FNP0<\/a><\/p>\n<p>&nbsp;<\/p>\n<p>(1)\u00a0 http:\/\/www.cnbc.com\/2015\/10\/14\/nike-ceo-how-well-reach-50b-in-sales.html<\/p>\n<p>(2)\u00a0 <a href=\"http:\/\/fortune.com\/2015\/11\/12\/nike-ceo-mark-parker\/\">http:\/\/fortune.com\/2015\/11\/12\/nike-ceo-mark-parker\/<\/a><\/p>\n<p>(3)\u00a0 <a href=\"http:\/\/about.nike.com\/\">http:\/\/about.nike.com\/<\/a><\/p>\n<p>(4)\u00a0 <a href=\"http:\/\/news.nike.com\/news\/nike-inc-introduces-2015-global-growth-strategy\">http:\/\/news.nike.com\/news\/nike-inc-introduces-2015-global-growth-strategy<\/a><\/p>\n<p>(5)\u00a0 http:\/\/www.bloomberg.com\/news\/articles\/2015-11-11\/a-fitter-china-promises-fatter-profits-for-sports-companies<\/p>\n<p>(6) \u00a0Nike Company visit to HBS<\/p>\n<p>(7) \u00a0http:\/\/www.forbes.com\/sites\/peterpham\/2015\/10\/29\/the-tpp-induced-love-triangle-between-nike-the-u-s-and-vietnam\/<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Nike has found its fast.  How category offense has brought Nike up to speed and past the competition.<\/p>\n","protected":false},"author":839,"featured_media":5972,"comment_status":"open","ping_status":"closed","template":"","categories":[114,159,158,16,167],"class_list":["post-5950","hck-submission","type-hck-submission","status-publish","has-post-thumbnail","hentry","category-apparel","category-footwear","category-nike","category-retail","category-sports"],"connected_submission_link":"https:\/\/d3.harvard.edu\/platform-rctom\/assignment\/the-tom-challenge-tom-winners-and-losers-assignment\/","yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Nike\u2019s Category Offense on the Offensive - Technology and Operations Management<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/d3.harvard.edu\/platform-rctom\/submission\/nikes-category-offense-on-the-offensive\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Nike\u2019s Category Offense on the Offensive - Technology and Operations Management\" \/>\n<meta property=\"og:description\" content=\"Nike has found its fast. 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