  {"id":35965,"date":"2018-11-13T19:33:38","date_gmt":"2018-11-14T00:33:38","guid":{"rendered":"https:\/\/digital.hbs.edu\/platform-rctom\/submission\/bytedance-ai-application-secrete-sauce-behind-the-worlds-most-valuable-private-startup\/"},"modified":"2018-11-13T19:36:05","modified_gmt":"2018-11-14T00:36:05","slug":"bytedance-ai-application-secrete-sauce-behind-the-worlds-most-valuable-private-startup","status":"publish","type":"hck-submission","link":"https:\/\/d3.harvard.edu\/platform-rctom\/submission\/bytedance-ai-application-secrete-sauce-behind-the-worlds-most-valuable-private-startup\/","title":{"rendered":"Bytedance\u2019 AI application: secrete sauce behind the world\u2019s most valuable private startup"},"content":{"rendered":"<p>&nbsp;<\/p>\n<p><span style=\"text-decoration: underline\"><strong>Chinese Bytedance became the world&#8217;s most valuable private tech startup<\/strong><\/span><\/p>\n<p>In October 2018, news leaked that Bytedance, the Chinese parent company behind the news aggregator app <em>Toutiao<\/em> and short-video platform <em>Douyin <\/em>(or <em>TikTok<\/em>, known outside of China), among a dozen other mobile content apps, closed a latest funding round of $3Bn, from a group of investors including Softbank, KKR, General Atlantic. The post-money valuation of ~$75Bn USD made it surpass Uber to become the world&#8217;s most valuable private tech startup.\u00a0 With a suite of &#8220;super apps&#8221;, Bytedance has a combined monthly active users (MAU) of 1.3Bn worldwide and was projected to generate $70Bn USD of revenue in 2018.\u00a0 Despite the achievement, Bytedance was only six years old. The question is: how did it do that?<\/p>\n<p><a href=\"https:\/\/d3.harvard.edu\/platform-rctom\/wp-content\/uploads\/sites\/4\/2018\/11\/bytedance-valuation.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-large wp-image-32430\" src=\"https:\/\/d3.harvard.edu\/platform-rctom\/wp-content\/uploads\/sites\/4\/2018\/11\/bytedance-valuation-1024x557.png\" alt=\"\" width=\"640\" height=\"348\" srcset=\"https:\/\/d3.harvard.edu\/platform-rctom\/wp-content\/uploads\/sites\/4\/2018\/11\/bytedance-valuation-1024x557.png 1024w, https:\/\/d3.harvard.edu\/platform-rctom\/wp-content\/uploads\/sites\/4\/2018\/11\/bytedance-valuation-300x163.png 300w, https:\/\/d3.harvard.edu\/platform-rctom\/wp-content\/uploads\/sites\/4\/2018\/11\/bytedance-valuation-768x418.png 768w, https:\/\/d3.harvard.edu\/platform-rctom\/wp-content\/uploads\/sites\/4\/2018\/11\/bytedance-valuation-600x327.png 600w, https:\/\/d3.harvard.edu\/platform-rctom\/wp-content\/uploads\/sites\/4\/2018\/11\/bytedance-valuation.png 1200w\" sizes=\"auto, (max-width: 640px) 100vw, 640px\" \/><\/a><\/p>\n<p>&nbsp;<\/p>\n<p><a href=\"https:\/\/d3.harvard.edu\/platform-rctom\/wp-content\/uploads\/sites\/4\/2018\/11\/toutiao-product.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-large wp-image-32254\" src=\"https:\/\/d3.harvard.edu\/platform-rctom\/wp-content\/uploads\/sites\/4\/2018\/11\/toutiao-product-763x1024.jpg\" alt=\"\" width=\"640\" height=\"859\" srcset=\"https:\/\/d3.harvard.edu\/platform-rctom\/wp-content\/uploads\/sites\/4\/2018\/11\/toutiao-product-763x1024.jpg 763w, https:\/\/d3.harvard.edu\/platform-rctom\/wp-content\/uploads\/sites\/4\/2018\/11\/toutiao-product-224x300.jpg 224w, https:\/\/d3.harvard.edu\/platform-rctom\/wp-content\/uploads\/sites\/4\/2018\/11\/toutiao-product-768x1030.jpg 768w, https:\/\/d3.harvard.edu\/platform-rctom\/wp-content\/uploads\/sites\/4\/2018\/11\/toutiao-product-447x600.jpg 447w, https:\/\/d3.harvard.edu\/platform-rctom\/wp-content\/uploads\/sites\/4\/2018\/11\/toutiao-product.jpg 954w\" sizes=\"auto, (max-width: 640px) 100vw, 640px\" \/><\/a><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"text-decoration: underline\"><strong>How Bytedance started<\/strong><\/span><\/p>\n<p>In 2012, Zhang Yiming, a locally trained engineer and serial entrepreneur started <em>Toutiao<\/em>, a news aggregator app that scrape news from the internet and push to people &#8220;based on their interests&#8221;.\u00a0\u00a0When explaining the business, Zhang Yiming told investors that Toutiao&#8217;s recommendation algorithm was powered by artificial intelligence (AI) and machine learning. The CEO emphasized that <em>Toutiao<\/em>\u00a0was not a news company, but an AI company in the search business or social media business. At the time, most investors were skeptical, as they believed the news recommended by Toutiao were no different than major online news portals.<\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"text-decoration: underline\"><strong>Toutiao&#8217;s AI powered business model<\/strong><\/span><\/p>\n<p>However, things quickly started to change. 90 days after the launch, <em>Toutiao <\/em>attracted 10 million users to its platform. With a laser focus on mobile, <em>Toutiao <\/em>took advantage of the smart phone penetration and partnered with smart phone manufacturers to pre-install the apps. Once consumers opened the app, they tend to stay because <em>Toutiao<\/em> would keep pushing content to them based on consumers&#8217; prior browsing behaviors (what kind of content they liked and how long they spent on each news piece). With an easy and friendly interface, one can keep scrolling the app and reading news recommended to yourself. Because <em>Toutiao <\/em>used artificial intelligence algorithm to select and push the news, the company did not hire a single reporter or editor. As a result, the business model was extremely capital-light and salable. <em>Toutiao<\/em> makes money through advertising by inserting an add every three or five pieces of news. The larger the user base, the more data generated to optimize Toutiao&#8217;s algorithm, the more accuracy content and ad were distributed to the consumers, allowing\u00a0<em>Toutiao<\/em>\u00a0to create two virtuous cycles for both consumers and advertisers on the platform.<\/p>\n<p><a href=\"https:\/\/d3.harvard.edu\/platform-rctom\/wp-content\/uploads\/sites\/4\/2018\/11\/toutiao-app.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-34431\" src=\"https:\/\/d3.harvard.edu\/platform-rctom\/wp-content\/uploads\/sites\/4\/2018\/11\/toutiao-app.jpg\" alt=\"\" width=\"865\" height=\"750\" srcset=\"https:\/\/d3.harvard.edu\/platform-rctom\/wp-content\/uploads\/sites\/4\/2018\/11\/toutiao-app.jpg 865w, https:\/\/d3.harvard.edu\/platform-rctom\/wp-content\/uploads\/sites\/4\/2018\/11\/toutiao-app-300x260.jpg 300w, https:\/\/d3.harvard.edu\/platform-rctom\/wp-content\/uploads\/sites\/4\/2018\/11\/toutiao-app-768x666.jpg 768w, https:\/\/d3.harvard.edu\/platform-rctom\/wp-content\/uploads\/sites\/4\/2018\/11\/toutiao-app-600x520.jpg 600w\" sizes=\"auto, (max-width: 865px) 100vw, 865px\" \/><\/a><\/p>\n<p>Thanks to the addictive content, users spent increasing long time on the App. An active user typically spent more than 60 minutes a day on the platform, only second to Tencent&#8217;s Wechat, a social network app for everyday communications.\u00a0By the August 2016, <em>Toutiao<\/em>&#8216;s daily active users (DAU) surpassed 60 million, with total users of over 550 million. During 2016, <em>Toutiao <\/em>also aggressively encouraged content generators such as writers, news reporters and KOLs to set up their accounts on the platform. Leveraging its huge user base, <em>Toutiao<\/em> shared revenue with the content generators similarly to Youtube, to attract exclusive content and further building its competitive moat.<\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"text-decoration: underline\"><strong>From one app to multiple apps, from China to global<\/strong><\/span><\/p>\n<p>In late 2016, Bytedance launched Douyin, a short-form video app that allowed people to upload 40-second self-made videos. Leveraging its existing user base and the algorithm infrastructure, Douyin was able to identify popular videos and push to users who may like them, based on their previous interests \/ browsing pattern. In two years, Douyin (and its overseas version TikTok) quickly became world&#8217;s most down loaded app, attracting DAU of 100 million domestically and DAU of 400 million overseas by late 2018.<\/p>\n<p><a href=\"https:\/\/d3.harvard.edu\/platform-rctom\/wp-content\/uploads\/sites\/4\/2018\/11\/douyin.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-34662\" src=\"https:\/\/d3.harvard.edu\/platform-rctom\/wp-content\/uploads\/sites\/4\/2018\/11\/douyin.png\" alt=\"\" width=\"692\" height=\"360\" srcset=\"https:\/\/d3.harvard.edu\/platform-rctom\/wp-content\/uploads\/sites\/4\/2018\/11\/douyin.png 692w, https:\/\/d3.harvard.edu\/platform-rctom\/wp-content\/uploads\/sites\/4\/2018\/11\/douyin-300x156.png 300w, https:\/\/d3.harvard.edu\/platform-rctom\/wp-content\/uploads\/sites\/4\/2018\/11\/douyin-600x312.png 600w\" sizes=\"auto, (max-width: 692px) 100vw, 692px\" \/><\/a><\/p>\n<p>Douyin&#8217;s success proved that Bytedance&#8217;s AI powered business model can be replicated in various content categories. In 2017-2018, Bytedance launched a dozen content apps spanning live streaming, Q&amp;A forums, jokes, funny videos, and auto news, etc. It&#8217;s user base and ad revenue continued to grow.<\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"text-decoration: underline\"><strong>Short-term challenges<\/strong><\/span><\/p>\n<p>Along Bytedance&#8217;s journey of incredible growth,\u00a0the company has been repeatedly excoriated by authorities for failing to filter content that were sexual or violent or simply fake news and been forced by the government to clean up its services with alarming regularity. In respond to that, Bytedance started to employ a large team of editors to filter and censor content to comply with authorities.<\/p>\n<p><span style=\"text-decoration: underline\"><strong>Long-term challenges<\/strong><\/span><\/p>\n<p>With Bytedance&#8217;s rise, it is driving intense competition both domestically and overseas. Bytedance&#8217;s advertising business model is taking market share from other tech giants such as Baidu and Tencent in China as well as Facebook overseas. These tech giants quickly rolled out similar apps to compete with Bytedance. In addition, the consumer-centric nature of Bytedance&#8217;s business means it ultimately competes for user spare time, which is limited. Management currently address these issues by creating innovative and differentiated product features. Going abroad to under-penetrated markets was also another strategy that the management is currently adopting.<\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"text-decoration: underline\"><strong>Other steps to take<\/strong><\/span><\/p>\n<p>Instead of staying in content business and focusing on end consumers, Bytedance could explore enterprise opportunities where they could export their AI capabilities to enterprises who could better serve their clients with enhanced efficiency and better customer knowledge. The addressable market opportunity for the enterprise business is even larger.<\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"text-decoration: underline\"><strong>Open question<\/strong><\/span><\/p>\n<p>As Bytedance grows bigger and bigger, we need to ask what kind of real value it creates for the society? Is it healthy for users to spend that many hours on a dozen of apps, whose purposes were to feed the information (usually sensational) to keep the user stay on the platform to generate ad revenue?<\/p>\n<p>(796 words)<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p><strong><span style=\"text-decoration: underline\">Citations<\/span><\/strong><\/p>\n<p>Zhong, R.(2018) China\u2019s King of Internet Fluff Wants to Conquer the World\u00a0[online]\u00a0 NY TIMES.<br \/>\nAvailable at: https:\/\/www.nytimes.com\/2018\/10\/29\/technology\/bytedance-app-funding-china.html<\/p>\n<p>Chen, L.(2018) 35-Year-Old Unknown Creates the World\u2019s Most Valuable Startup [online]\u00a0 Bloomberg.<br \/>\nAvailable at: <a href=\"https:\/\/www.bloomberg.com\/news\/articles\/2018-09-28\/35-year-old-unknown-creates-the-world-s-most-valuable-startup\">https:\/\/www.nytimes.com\/2018\/10\/29\/technology\/bytedance-app-funding-china.html<\/a><\/p>\n<p>Russel, J.(2018) China\u2019s ByteDance leapfrogs Uber to becomes world\u2019s most valuable startup [online]\u00a0 Techcrunch.<br \/>\nAvailable at: <a href=\"https:\/\/techcrunch.com\/2018\/10\/26\/chinas-bytedance-leapfrogs-uber-to-becomes-worlds-most-valuable-startup\/\">https:\/\/www.nytimes.com\/2018\/10\/29\/technology\/bytedance-app-funding-china.html<\/a><\/p>\n<p>Chen, M.(2018) In Depth: Upstart ByteDance Takes On China\u2019s Internet Goliaths [online]\u00a0 Caixin Media.<br \/>\nAvailable at: https:\/\/www.caixinglobal.com\/2018-11-11\/in-depth-upstart-bytedance-takes-on-chinas-internet-goliaths-101345485.html<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Explore what&#039;s behind the world&#039;s most valuable tech startup<\/p>\n","protected":false},"author":11244,"featured_media":36002,"comment_status":"open","ping_status":"closed","template":"","categories":[1869,5075,2187,5076],"class_list":["post-35965","hck-submission","type-hck-submission","status-publish","has-post-thumbnail","hentry","category-ai","category-artificial-inteligence","category-content","category-personalized-recommendation","hck-taxonomy-organization-bytedance","hck-taxonomy-industry-technology","hck-taxonomy-country-china"],"connected_submission_link":"https:\/\/d3.harvard.edu\/platform-rctom\/assignment\/rc-tom-challenge-2018\/","yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - 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