{"id":35728,"date":"2018-11-13T19:51:07","date_gmt":"2018-11-14T00:51:07","guid":{"rendered":"https:\/\/digital.hbs.edu\/platform-rctom\/submission\/san-jose-tackles-open-innovation-for-smart-cities\/"},"modified":"2018-11-13T19:51:07","modified_gmt":"2018-11-14T00:51:07","slug":"san-jose-tackles-open-innovation-for-smart-cities","status":"publish","type":"hck-submission","link":"https:\/\/d3.harvard.edu\/platform-rctom\/submission\/san-jose-tackles-open-innovation-for-smart-cities\/","title":{"rendered":"San Jos\u00e9 Tackles Open Innovation for Smart Cities"},"content":{"rendered":"

The capital of Silicon Valley, San Jos\u00e9, California, aims to be the most innovative city by 2020 [1]. In March 2016, Mayor Sam Liccardo released a Smart City Vision Statement outlining how the city would use its tech innovation platform to \u201cpromote concrete benefits in safety, sustainability, economic opportunity, and quality of life for our constituents.\u201d [2] Chief Innovation Officer Shireen Santosham (HBS MBA 2008) was tasked to lead the charge and the Mayor\u2019s Office of Technology & Innovation (MOTI) was formed. With a small team of three and modest budget, MOTI has started leveraging open innovation to build a smart city that delivers services, goods and policies effectively, efficiently and sustainably. [3]<\/span><\/p>\n


\n\"\"<\/a><\/p>\n

It\u2019s important for San Jos\u00e9 and MOTI to apply open innovation to its smart city development for three reasons. First, smart cities\u2019 technology and design approaches have yet to be established and constituent needs are highly varied. In these cases, open innovation is reported to have significant advantages. [4] Second, smart city development requires expertise not traditionally seen within government. As emerging technologies continue to rapidly develop and play an increasingly important role in people\u2019s lives, sourcing data science, design and engineering talent will be critical. Third, emerging technology is mostly being developed in the private sector. Thus, San Jos\u00e9 not only needs to source innovation from individuals, it also needs to source resources from private sector companies. Ultimately, the city needs to engage in the \u201cco-production\u201d of solutions [5] and decide whether to tap innovation through competitive markets or collaborative communities. [6]<\/span><\/p>\n

To address the challenge of open innovation that San Jos\u00e9 is facing, MOTI has implemented several initiatives in the short term to reach 2020 goals. These initiatives include the Unleash Your Geek Challenge [7], Industry Roundtables for autonomous vehicle (AV) pilots [8], and a Demonstration Partnership Policy. [9] The Unleash Your Geek Challenge is \u201ccrowd-powered innovation\u201d in the format of a contest. [10] Its first run challenged the public to create solutions to help San Jos\u00e9 with graffiti removal. The winning team (out of 140 submissions) devised a way to equip drones with spray paint and have them remove graffiti from hard-to-reach places.<\/span><\/p>\n

\"\"<\/a><\/p>\n

Through the Industry Roundtables for AV pilots, MOTI created a competitive market among companies interested in deploying their technology across the city. Held in 2017, these roundtables brought together several industry experts and outlined community use cases and needs for AV pilots. MOTI then released an AV Request for Information (RFI) that invited companies to submit ideas for AV pilots. After receiving 30 submissions, San Jos\u00e9 decided to work with a select few to launch proposals, including Mercedes-Benz and Bosch. [11] Lastly, the city\u2019s Demonstration Policy allows it to enter into partnerships with private sector companies to demonstrate solutions to issues on a small scale without having to undergo standard, lengthy procurement processes. For example, MOTI has been able to work with companies like Facebook to test new technology for street-level WiFi [12] and with Box to pilot its new AI feature for storing City Council meeting recordings. [13]<\/span><\/p>\n

\"\"<\/a><\/p>\n

Despite short-term efforts to spur open innovation, the long-term horizon for San Jos\u00e9\u2019s vision is less clear. Mayor Liccardo has been a champion for technology-led innovation since taking office, but it remains to be seen whether future mayors will be advocates for this strategy as well. Furthermore, given that San Jos\u00e9 has a manager-council form of city government (where the mayor and City Council set policy and a non-elected city manager executes that policy), open innovation work may take longer to scale because responsibility is diffused across multiple parties. Given the current state of the Mayor\u2019s office and the open innovation megatrend, leadership should focus on forming more collaborative communities to support bottoms-up \u201cco-production\u201d that exist outside of local government, as well as leverage big data from city sources to crowdsource city needs and solutions. The city has started to make strides in both of these areas but neither has reached scale. For instance, in July 2018, MOTI partnered with IDEO to host a community \u201cmake-a-thon\u201d where teams came together to applying emerging technology solutions to city problems. The Mayor\u2019s office is also hiring a Chief Data Officer who will be focused on \u201cmaking data open and accessible\u201d and \u201cbuilding relationships with Silicon Valley companies.\u201d [14]<\/span><\/p>\n

\"\"<\/a><\/p>\n

To summarize, open innovation will continue to be important for local government when designing the smart city of the future. In order to be the most innovative city, San Jos\u00e9 will have fully embrace and adopt open innovation within its city offices, across its constituencies and with private players. The city has thus far been able to leverage open innovation in a few key areas including transportation and infrastructure. However, moving forward, how might San Jos\u00e9 manage open innovation for its smart city development (1) at scale and (2) for the long-term?<\/span><\/p>\n

(791 words)<\/p>\n

[1]\u00a0\u201cSan Jos\u00e9 Aims at Most Innovative City by 2020\u201d, Smart Cities Connect Media & Research, November 2017, <\/span>https:\/\/smartcitiesconnect.org\/san-jose-aims-at-most-innovative-city-by-2020\/<\/span><\/a>, accessed November 2018.<\/span><\/p>\n

[2]\u00a0Mayor Sam Liccardo, San Jos\u00e9 Smart City Vision, March 2016, <\/span>https:\/\/www.sanjoseca.gov\/index.aspx?nid=5289<\/span><\/a>, accessed November 2018.<\/span><\/p>\n

[3]\u00a0Krassimira Antonova Paskaleva, \u201cThe Smart City: A Nexus for Open Innovation?\u201d, Intelligent Buildings International; London Vol. 3, Iss. 3, 2011.<\/span><\/p>\n

[4]\u00a0Kevin Boudreau, Kevin Lakhani, \u201cHow to Manage Outside Innovation\u201d, MIT Sloan Management Review; Cambridge Vol. 50, Iss. 4, \u00a02009.<\/span><\/p>\n

[5]\u00a0Krassimira Antonova Paskaleva, \u201cThe Smart City: A Nexus for Open Innovation?\u201d, Intelligent Buildings International; London Vol. 3, Iss. 3, 2011.<\/span><\/p>\n

[6]\u00a0Kevin Boudreau, Kevin Lakhani, \u201cHow to Manage Outside Innovation\u201d, MIT Sloan Management Review; Cambridge Vol. 50, Iss. 4, \u00a02009.<\/span><\/p>\n

[7]\u00a0San Jos\u00e9 Mayor\u2019s Office of Technology & Innovation, Unleash Your Geek Challenge, May 2016, <\/span>https:\/\/www.sanjoseca.gov\/DocumentCenter\/View\/56633<\/span><\/a>, accessed November 2018.<\/span><\/p>\n

[8]\u00a0Nancy Torres, \u201cHow San Jos\u00e9 Launched its Autonomous Vehicle Vision\u201d, Data-Smart City Solutions, February 2018, <\/span>https:\/\/datasmart.ash.harvard.edu\/news\/article\/how-san-jose-launched-its-autonomous-vehicle-vision<\/span><\/a>, accessed November 2018.<\/span><\/p>\n

[9]\u00a0San Jos\u00e9 Mayor\u2019s Office, Demonstration Partnership Policy, September 2011, <\/span>http:\/\/www.sanjoseca.gov\/index.aspx?NID=2389<\/span><\/a>, accessed November 2018.<\/span><\/p>\n

[10]\u00a0Kevin Boudreau, Kevin Lakhani, \u201cUsing the Crowd as an Innovation Partner\u201d, 性视界 Business Review; <\/span>Vol. 91 Issue 4<\/span>, \u00a02013.<\/span><\/p>\n

[11]\u00a0Kayla Nick-Kearney, \u201cSan Jos\u00e9, Calif., Launches Self-Driving Vehicle Pilot\u201d, Government Technology, November 2018,\u00a0<\/span>http:\/\/www.govtech.com\/fs\/San-Jose-Calif-Launches-Self-Driving-Vehicle-Pilot.html<\/span><\/a>, accessed November 2018.<\/span><\/p>\n

[12]\u00a0Russell Brandom, \u201cFacebook’s new gigabit Wi-Fi system is coming to San Jos\u00e9\u201d, The Verge, April 2016, <\/span>https:\/\/www.theverge.com\/2016\/4\/13\/11410818\/facebook-terragraph-gigabit-wifi-millimeter-wave<\/span><\/a>, accessed November 2018.<\/span><\/p>\n

[13]\u00a0Henry Tsai, Where there\u2019s a Skill there\u2019s a way: Piloting Box\u2019s new AI feature in San Jose\u201d, Medium, July 2018, <\/span>https:\/\/medium.com\/sanjoseway\/where-theres-a-skill-there-s-a-way-piloting-box-s-new-ai-feature-b7bbb8afc9f3<\/span><\/a>, accessed November 2018.<\/span><\/p>\n

[14] Kayla Nick-Kearney, \u201cSan Jos\u00e9 Is Looking For Its First Chief Data Officer\u201d, Government Technology, June 2018 2018,\u00a0<\/span>http:\/\/www.govtech.com\/workforce\/San-Jose-Is-Looking-for-Its-First-Chief-Data-Officer.html<\/a>, accessed November 2018.<\/span><\/p>\n

 <\/p>\n","protected":false},"excerpt":{"rendered":"

How Silicon Valley's Capital is Co-Creating The Smart City of Tomorrow<\/p>\n","protected":false},"author":11932,"featured_media":36107,"comment_status":"open","ping_status":"closed","template":"","categories":[5047,1971,4239,442,2251],"class_list":["post-35728","hck-submission","type-hck-submission","status-publish","has-post-thumbnail","hentry","category-emerging-technologies","category-local-government","category-open-innovation","category-partnership","category-smart-cities","hck-taxonomy-organization-city-of-san-jose","hck-taxonomy-industry-public-administration","hck-taxonomy-country-united-states"],"connected_submission_link":"https:\/\/d3.harvard.edu\/platform-rctom\/assignment\/rc-tom-challenge-2018\/","yoast_head":"\nSan Jos\u00e9 Tackles Open Innovation for Smart Cities - Technology and Operations Management<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/d3.harvard.edu\/platform-rctom\/submission\/san-jose-tackles-open-innovation-for-smart-cities\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"San Jos\u00e9 Tackles Open Innovation for Smart Cities - 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