  {"id":34955,"date":"2018-11-13T19:17:05","date_gmt":"2018-11-14T00:17:05","guid":{"rendered":"https:\/\/digital.hbs.edu\/platform-rctom\/submission\/crowd-sourcing-as-the-future-of-secret-cinema\/"},"modified":"2018-11-13T19:17:05","modified_gmt":"2018-11-14T00:17:05","slug":"crowdsourcing-as-the-future-of-secret-cinema","status":"publish","type":"hck-submission","link":"https:\/\/d3.harvard.edu\/platform-rctom\/submission\/crowdsourcing-as-the-future-of-secret-cinema\/","title":{"rendered":"Crowdsourcing as the Future of Secret Cinema"},"content":{"rendered":"<p style=\"text-align: center\"><strong><u>Crowdsourcing as the Future of Secret Cinema<\/u><\/strong><\/p>\n<p>Secret Cinema, founded in 2007 in London, pioneered a new entertainment format: immersive film. The production company reimagines popular movies\u2014<em>Star Wars, Moulin Rouge, Romeo + Juliet<\/em>\u2014as distinct four-hour events where audiences dress up as characters and actively participate in performances.<a href=\"\/\/15CEDF65-EC85-487E-B0A0-F058668A0003#_ftn1\" name=\"_ftnref1\">[1]<\/a> The company resituates these performances from movie theater and computer screens, to \u201csecret\u201d and elaborate physical spaces\u2014akin to fully-fledged film sets\u2014drawing crowds of 5,000 attendees per night, paying up to $100 per ticket.<a href=\"\/\/15CEDF65-EC85-487E-B0A0-F058668A0003#_ftn2\" name=\"_ftnref2\">[2]<\/a><\/p>\n<p style=\"text-align: left\">With 46 ground-breaking events completed in over a decade and ambitious expansion plans on the horizon, Secret Cinema should integrate crowdsourcing into all elements of its production. Crowdsourcing will enable Secret Cinema to continue to be a leader in the live entertainment space where the lines between creator and consumer are rapidly blurring.<\/p>\n<figure id=\"attachment_35298\" aria-describedby=\"caption-attachment-35298\" style=\"width: 640px\" class=\"wp-caption aligncenter\"><a href=\"https:\/\/d3.harvard.edu\/platform-rctom\/wp-content\/uploads\/sites\/4\/2018\/11\/R-J.png\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-35298 size-large\" src=\"https:\/\/d3.harvard.edu\/platform-rctom\/wp-content\/uploads\/sites\/4\/2018\/11\/R-J-1024x572.png\" alt=\"\" width=\"640\" height=\"358\" srcset=\"https:\/\/d3.harvard.edu\/platform-rctom\/wp-content\/uploads\/sites\/4\/2018\/11\/R-J-1024x572.png 1024w, https:\/\/d3.harvard.edu\/platform-rctom\/wp-content\/uploads\/sites\/4\/2018\/11\/R-J-300x168.png 300w, https:\/\/d3.harvard.edu\/platform-rctom\/wp-content\/uploads\/sites\/4\/2018\/11\/R-J-768x429.png 768w, https:\/\/d3.harvard.edu\/platform-rctom\/wp-content\/uploads\/sites\/4\/2018\/11\/R-J-600x335.png 600w\" sizes=\"auto, (max-width: 640px) 100vw, 640px\" \/><\/a><figcaption id=\"caption-attachment-35298\" class=\"wp-caption-text\"><em>Romeo + Juliet <\/em>(2018 production)<\/figcaption><\/figure>\n<p style=\"text-align: center\"><strong><u>I &#8211; Impact of Crowdsourcing on the Film Industry &amp; Secret Cinema<\/u><\/strong><\/p>\n<p style=\"text-align: left\">Over the past several years, the film industry has seen a rise of the \u201ccreator consumer\u201d and the increased collaboration among all players in the film ecosystem: creators, consumers, talent, and funding parties.<a href=\"\/\/15CEDF65-EC85-487E-B0A0-F058668A0003#_ftn3\" name=\"_ftnref3\">[3]<\/a> More than ever before, audiences want to actively contribute to various aspects of filmmaking, including (1) production, (2) content creation, and (3) performance.<a href=\"\/\/15CEDF65-EC85-487E-B0A0-F058668A0003#_ftn4\" name=\"_ftnref4\">[4]<\/a><\/p>\n<p style=\"text-align: left\">The growth of digital media platforms such as YouTube, Netflix, Amazon Prime, as well as the growing rate of mobile penetration, have enabled the active contribution of consumers to filmmaking.<a href=\"\/\/15CEDF65-EC85-487E-B0A0-F058668A0003#_ftn5\" name=\"_ftnref5\">[5]<\/a> One example is crowdfunding, where fans and filmmakers have collaborated on platforms such as Kickstarter and Indiegogo to fund projects that traditional studios have ignored.<a href=\"\/\/15CEDF65-EC85-487E-B0A0-F058668A0003#_ftn6\" name=\"_ftnref6\">[6]<\/a> Amazon has been a leader in crowdsourcing consumers for content decisions: over the past six years, consumers have voted via online poles on which Amazon pilots to greenlight for production.<a href=\"\/\/15CEDF65-EC85-487E-B0A0-F058668A0003#_ftn7\" name=\"_ftnref7\">[7]<\/a> Secret Cinema\u2014which already pioneers participatory performances\u2014is perfectly positioned to embrace the megatrend of crowdsourcing and to further innovate its productions by embracing the ideas of its fans.<\/p>\n<figure id=\"attachment_35307\" aria-describedby=\"caption-attachment-35307\" style=\"width: 640px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-35307 size-large\" src=\"https:\/\/d3.harvard.edu\/platform-rctom\/wp-content\/uploads\/sites\/4\/2018\/11\/Star-Wars-1024x453.png\" alt=\"\" width=\"640\" height=\"283\" srcset=\"https:\/\/d3.harvard.edu\/platform-rctom\/wp-content\/uploads\/sites\/4\/2018\/11\/Star-Wars-1024x453.png 1024w, https:\/\/d3.harvard.edu\/platform-rctom\/wp-content\/uploads\/sites\/4\/2018\/11\/Star-Wars-300x133.png 300w, https:\/\/d3.harvard.edu\/platform-rctom\/wp-content\/uploads\/sites\/4\/2018\/11\/Star-Wars-768x340.png 768w, https:\/\/d3.harvard.edu\/platform-rctom\/wp-content\/uploads\/sites\/4\/2018\/11\/Star-Wars-600x266.png 600w\" sizes=\"auto, (max-width: 640px) 100vw, 640px\" \/><figcaption id=\"caption-attachment-35307\" class=\"wp-caption-text\"><em>Star Wars: The Empire Strikes Back<\/em> (2015 production)<\/figcaption><\/figure>\n<p style=\"text-align: center\"><strong><u>II &#8211; Secret Cinema\u2019s Short &amp; Medium Term Approaches<\/u><\/strong><\/p>\n<p style=\"text-align: left\">Secret Cinema is addressing crowdsourcing in the short term by providing opportunities for audience interaction and idea generation through its digital media channels.<a href=\"\/\/15CEDF65-EC85-487E-B0A0-F058668A0003#_ftn8\" name=\"_ftnref8\">[8]<\/a> In the leadup period to a new production, the dedicated website and Instagram and Facebook channels tease details of the film and its secret location to audiences, generating buzz amongst prospective ticket-buyers; once the film has been announced, the channels are used as forums for ticket-holders to exchange ideas to prepare for their performance (e.g., character bios and ideas for costumes and props).<\/p>\n<p style=\"text-align: left\">In the medium term, the channels will be used more broadly to position the company as a community of film enthusiasts, curating content on general trends in the film industry.<a href=\"\/\/15CEDF65-EC85-487E-B0A0-F058668A0003#_ftn9\" name=\"_ftnref9\">[9]<\/a><\/p>\n<figure id=\"attachment_35314\" aria-describedby=\"caption-attachment-35314\" style=\"width: 640px\" class=\"wp-caption aligncenter\"><a href=\"https:\/\/d3.harvard.edu\/platform-rctom\/wp-content\/uploads\/sites\/4\/2018\/11\/Moulin.png\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-35314 size-large\" src=\"https:\/\/d3.harvard.edu\/platform-rctom\/wp-content\/uploads\/sites\/4\/2018\/11\/Moulin-1024x290.png\" alt=\"\" width=\"640\" height=\"181\" srcset=\"https:\/\/d3.harvard.edu\/platform-rctom\/wp-content\/uploads\/sites\/4\/2018\/11\/Moulin-1024x290.png 1024w, https:\/\/d3.harvard.edu\/platform-rctom\/wp-content\/uploads\/sites\/4\/2018\/11\/Moulin-300x85.png 300w, https:\/\/d3.harvard.edu\/platform-rctom\/wp-content\/uploads\/sites\/4\/2018\/11\/Moulin-768x218.png 768w, https:\/\/d3.harvard.edu\/platform-rctom\/wp-content\/uploads\/sites\/4\/2018\/11\/Moulin-600x170.png 600w\" sizes=\"auto, (max-width: 640px) 100vw, 640px\" \/><\/a><figcaption id=\"caption-attachment-35314\" class=\"wp-caption-text\"><em>Moulin Rouge<\/em> (2017 production)<\/figcaption><\/figure>\n<p style=\"text-align: center\"><strong><u>III &#8211; Additional Recommendations<\/u><\/strong><\/p>\n<p style=\"text-align: left\">Secret Cinema founder Fabien Riggal has revealed ambitious expansion plans for the company over the next several years:<\/p>\n<ul style=\"text-align: left\">\n<li>Geographic expansion to multiple cities around the world.<a href=\"\/\/15CEDF65-EC85-487E-B0A0-F058668A0003#_ftn10\" name=\"_ftnref10\">[10]<\/a><\/li>\n<li>Product expansion into new film formats, including original content production.<a href=\"\/\/15CEDF65-EC85-487E-B0A0-F058668A0003#_ftn11\" name=\"_ftnref11\">[11]<\/a><\/li>\n<\/ul>\n<p style=\"text-align: left\">Given Riggal\u2019s business strategy and the potential of crowdsourcing to enhance and differentiate the film experience for consumers, I recommend the following additional actions:<\/p>\n<ul style=\"text-align: left\">\n<li><em><u>Embrace crowdfunding<\/u><\/em>. While Secret Cinema has broken even on its events, production costs are substantial. Crowdfunding would alleviate the financial burden of the performances and would build fan excitement, participation in the production process, and ultimately, brand loyalty.<\/li>\n<li><em><u>Introduce polls for fans to vote on films<\/u>. <\/em>This would create a stronger sense of ownership over the productions, further building brand loyalty and a sense of contribution to the production.<\/li>\n<li><em><u>Launch an open script contest<\/u>. <\/em>This would help build out Riggal\u2019s original content strategy and would allow fans to become the creators behind the Secret Cinema experience.<\/li>\n<\/ul>\n<p style=\"text-align: center\"><strong><u>IV &#8211; Open Questions<\/u><\/strong><\/p>\n<p style=\"text-align: left\">As Secret Cinema grows\u2014and embraces crowdsourcing as a pillar of maintaining audience engagement and brand differentiation\u2014some open questions remain:<\/p>\n<ul style=\"text-align: left\">\n<li>Who are Secret Cinema\u2019s main competitors in the interactive entertainment space? How are they addressing the megatrend of crowdsourcing?<\/li>\n<li>Can original content be successfully created by \u201ccrowds,\u201d or does it require a singular vision and the traditional role of a writer and\/or director?<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p>Word count: 800<\/p>\n<hr \/>\n<p style=\"text-align: center\"><strong><u>Sources<\/u><\/strong><\/p>\n<p style=\"text-align: left\"><a href=\"\/\/15CEDF65-EC85-487E-B0A0-F058668A0003#_ftnref1\" name=\"_ftn1\">[1]<\/a>Sinead Garvan. <a href=\"https:\/\/www.bbc.com\/news\/newsbeat-43516315\">Secret Cinema: What inspired the creator of the interactive film event<\/a>. <em>BBC News <\/em>(March 29, 2018).<\/p>\n<p style=\"text-align: left\"><a href=\"\/\/15CEDF65-EC85-487E-B0A0-F058668A0003#_ftnref2\" name=\"_ftn2\">[2]<\/a>IBID.<\/p>\n<p style=\"text-align: left\"><a href=\"\/\/15CEDF65-EC85-487E-B0A0-F058668A0003#_ftnref3\" name=\"_ftn3\">[3]<\/a>Aiden Livingston. <a href=\"https:\/\/www.wired.com\/insights\/2014\/11\/future-of-film-crowdsourcing\/\">The Future of Film Has Its Head in the Crowds<\/a>. <em>Wired\u00a0<\/em>(November 2014).<\/p>\n<p style=\"text-align: left\"><a href=\"\/\/15CEDF65-EC85-487E-B0A0-F058668A0003#_ftnref4\" name=\"_ftn4\">[4]<\/a>Andrew Arnold. <a href=\"https:\/\/www.forbes.com\/sites\/andrewarnold\/2017\/10\/26\/millennials-love-streaming-but-arent-ready-to-dump-cinema-just-yet\/#2fca6b456311\">Convenience Vs. Experience: Millennials Love Streaming But Aren&#8217;t Ready to Dump Cinema Just Yet<\/a>. <em>Forbes\u00a0<\/em>(October 26 2017).<\/p>\n<p style=\"text-align: left\"><a href=\"\/\/15CEDF65-EC85-487E-B0A0-F058668A0003#_ftnref5\" name=\"_ftn5\">[5]<\/a>Zafar Anjum. <a href=\"https:\/\/defindia.org\/crowdsourcing-is-the-future-of-film-making\/\">Crowdsourcing is the future of film-making.<\/a>\u00a0<em>Digital Empowerment Foundation<\/em> (2017).<\/p>\n<p style=\"text-align: left\"><a href=\"\/\/15CEDF65-EC85-487E-B0A0-F058668A0003#_ftnref6\" name=\"_ftn6\">[6]<\/a>IBID.<\/p>\n<p style=\"text-align: left\"><a href=\"\/\/15CEDF65-EC85-487E-B0A0-F058668A0003#_ftnref7\" name=\"_ftn7\">[7]<\/a>Andrew Liptack. <a href=\"https:\/\/www.theverge.com\/2018\/7\/29\/17627470\/amazon-studios-pilot-season-online-voting-ending\">Online voting for Amazon TV pilots<\/a>.\u00a0<em>The Verge<\/em>. (July 29 2018).<\/p>\n<p style=\"text-align: left\"><a href=\"\/\/15CEDF65-EC85-487E-B0A0-F058668A0003#_ftnref8\" name=\"_ftn8\">[8]<\/a>Wendy Mitchell. <a href=\"https:\/\/www.screendaily.com\/news\/secret-cinema-chief-talks-future-plans-and-global-expansion\/5133523.article\">Secret Cinema chief talks future plans and global expansion<\/a>. <em>Screen Daily\u00a0<\/em>(October 11 2018).<\/p>\n<p style=\"text-align: left\"><a href=\"\/\/15CEDF65-EC85-487E-B0A0-F058668A0003#_ftnref9\" name=\"_ftn9\">[9]<\/a>IBID.<\/p>\n<p style=\"text-align: left\"><a href=\"\/\/15CEDF65-EC85-487E-B0A0-F058668A0003#_ftnref10\" name=\"_ftn10\">[10]<\/a>Wendy Mitchell. <a href=\"https:\/\/www.screendaily.com\/news\/secret-cinema-chief-talks-future-plans-and-global-expansion\/5133523.article\">Secret Cinema chief talks future plans and global expansion<\/a>. <em>Screen Daily\u00a0<\/em>(October 11 2018).<\/p>\n<p style=\"text-align: left\"><a href=\"\/\/15CEDF65-EC85-487E-B0A0-F058668A0003#_ftnref11\" name=\"_ftn11\">[11]<\/a>IBID.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>With 46 ground-breaking events completed in over a decade and ambitious expansion plans on the horizon, immersive film company Secret Cinema should integrate crowdsourcing into all elements of its production. Crowdsourcing will enable Secret Cinema to continue to be a leader in the live entertainment space where the lines between creator and consumer are rapidly blurring.<\/p>\n","protected":false},"author":11085,"featured_media":35676,"comment_status":"open","ping_status":"closed","template":"","categories":[74,504,4990,405,2783],"class_list":["post-34955","hck-submission","type-hck-submission","status-publish","has-post-thumbnail","hentry","category-crowd-sourcing","category-crowdfunding","category-experience","category-film","category-interactive-entertainment","hck-taxonomy-organization-secret-cinema","hck-taxonomy-industry-entertainment-and-recreation","hck-taxonomy-country-united-kingdom"],"connected_submission_link":"https:\/\/d3.harvard.edu\/platform-rctom\/assignment\/rc-tom-challenge-2018\/","yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Crowdsourcing as the Future of Secret Cinema - Technology and Operations Management<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/d3.harvard.edu\/platform-rctom\/submission\/crowdsourcing-as-the-future-of-secret-cinema\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Crowdsourcing as the Future of Secret Cinema - Technology and Operations Management\" \/>\n<meta property=\"og:description\" content=\"With 46 ground-breaking events completed in over a decade and ambitious expansion plans on the horizon, immersive film company Secret Cinema should integrate crowdsourcing into all elements of its production. 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