  {"id":24867,"date":"2017-11-15T18:42:55","date_gmt":"2017-11-15T23:42:55","guid":{"rendered":"https:\/\/digital.hbs.edu\/platform-rctom\/submission\/can-nike-use-3d-printing-to-sustainably-mass-customize-its-offer-to-consumers\/"},"modified":"2017-11-15T18:42:55","modified_gmt":"2017-11-15T23:42:55","slug":"can-nike-use-3d-printing-to-sustainably-mass-customize-its-offer-to-consumers","status":"publish","type":"hck-submission","link":"https:\/\/d3.harvard.edu\/platform-rctom\/submission\/can-nike-use-3d-printing-to-sustainably-mass-customize-its-offer-to-consumers\/","title":{"rendered":"Can Nike use 3D-printing to sustainably mass customize its offer to consumers?"},"content":{"rendered":"<p><strong>Context and challenge <\/strong><\/p>\n<p>Supply chain 4.0 presents itself as both the next great opportunity and challenge for companies in multiple industries, with the development procurement 4.0, smart warehousing, efficient spare parts management, among other dimensions<sup>1,2<\/sup>.<\/p>\n<p>Figure 1 \u2013 The supply chain at the center of the digital enterprise \u2013 Strategy&amp; analysis<sup>2<\/sup><\/p>\n<p><a href=\"https:\/\/d3.harvard.edu\/platform-rctom\/wp-content\/uploads\/sites\/4\/2017\/11\/Screen-Shot-2017-11-15-at-18.20.29.png\"><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-24709 aligncenter\" src=\"https:\/\/d3.harvard.edu\/platform-rctom\/wp-content\/uploads\/sites\/4\/2017\/11\/Screen-Shot-2017-11-15-at-18.20.29.png\" alt=\"\" width=\"809\" height=\"587\" srcset=\"https:\/\/d3.harvard.edu\/platform-rctom\/wp-content\/uploads\/sites\/4\/2017\/11\/Screen-Shot-2017-11-15-at-18.20.29.png 809w, https:\/\/d3.harvard.edu\/platform-rctom\/wp-content\/uploads\/sites\/4\/2017\/11\/Screen-Shot-2017-11-15-at-18.20.29-300x218.png 300w, https:\/\/d3.harvard.edu\/platform-rctom\/wp-content\/uploads\/sites\/4\/2017\/11\/Screen-Shot-2017-11-15-at-18.20.29-768x557.png 768w, https:\/\/d3.harvard.edu\/platform-rctom\/wp-content\/uploads\/sites\/4\/2017\/11\/Screen-Shot-2017-11-15-at-18.20.29-600x435.png 600w\" sizes=\"auto, (max-width: 809px) 100vw, 809px\" \/><\/a><\/p>\n<p>As companies focus increasingly on efficiency and sustainability as a source of competitiveness, 3D-printing can be a tremendous differentiator, allowing to transform manufacturing flexibility, drastically reducing development time, eliminating tooling costs and simplifying production runs, while at the same time making it possible to create complex shapes that weren\u2019t feasible before<sup>3,4<\/sup>. As an early adopter of sustainability practices, both from corporate responsibility and efficiency perspectives, Nike continues to be one of the pioneers in this field, however, competition is not lagging behind<sup>5<\/sup>.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Nike\u2019s journey<\/strong><\/p>\n<p>With the focus on sustainability and advancing its supply chain, Nike has developed and incorporated numerous technologies, ranging from raw materials sourcing to process and manufacturing<sup>6<\/sup>.<\/p>\n<p>Figure 2 \u2013 Scaling sustainable innovation \u2013 Nike\u2019s Sustainable Business Report<sup>6<\/sup><\/p>\n<p><a href=\"https:\/\/d3.harvard.edu\/platform-rctom\/wp-content\/uploads\/sites\/4\/2017\/11\/Screen-Shot-2017-11-15-at-18.16.42.png\"><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-24684 aligncenter\" src=\"https:\/\/d3.harvard.edu\/platform-rctom\/wp-content\/uploads\/sites\/4\/2017\/11\/Screen-Shot-2017-11-15-at-18.16.42.png\" alt=\"\" width=\"669\" height=\"714\" srcset=\"https:\/\/d3.harvard.edu\/platform-rctom\/wp-content\/uploads\/sites\/4\/2017\/11\/Screen-Shot-2017-11-15-at-18.16.42.png 669w, https:\/\/d3.harvard.edu\/platform-rctom\/wp-content\/uploads\/sites\/4\/2017\/11\/Screen-Shot-2017-11-15-at-18.16.42-281x300.png 281w, https:\/\/d3.harvard.edu\/platform-rctom\/wp-content\/uploads\/sites\/4\/2017\/11\/Screen-Shot-2017-11-15-at-18.16.42-562x600.png 562w\" sizes=\"auto, (max-width: 669px) 100vw, 669px\" \/><\/a><\/p>\n<p>One of its most famous technologies is the NIKE Flyknit technology, which has disrupted the traditional method of making shoes and enabled designers to microengineer every stitch of an upper, reducing waste by about 60% on average compared to cut and sew footwear. NIKE Flyknit has grown from one model in 2012 to 28 models across six categories in fall 2015, and has continued to expand, reducing nearly 3.5 million pounds of waste<sup>6,7<\/sup>.<\/p>\n<p>Figure 3 \u2013 Fours years of Nike Flyknit \u2013 Infographic<sup>7<\/sup><\/p>\n<p><a href=\"https:\/\/d3.harvard.edu\/platform-rctom\/wp-content\/uploads\/sites\/4\/2017\/11\/Screen-Shot-2017-11-15-at-18.16.57.png\"><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-24682 aligncenter\" src=\"https:\/\/d3.harvard.edu\/platform-rctom\/wp-content\/uploads\/sites\/4\/2017\/11\/Screen-Shot-2017-11-15-at-18.16.57.png\" alt=\"\" width=\"738\" height=\"673\" srcset=\"https:\/\/d3.harvard.edu\/platform-rctom\/wp-content\/uploads\/sites\/4\/2017\/11\/Screen-Shot-2017-11-15-at-18.16.57.png 738w, https:\/\/d3.harvard.edu\/platform-rctom\/wp-content\/uploads\/sites\/4\/2017\/11\/Screen-Shot-2017-11-15-at-18.16.57-300x274.png 300w, https:\/\/d3.harvard.edu\/platform-rctom\/wp-content\/uploads\/sites\/4\/2017\/11\/Screen-Shot-2017-11-15-at-18.16.57-600x547.png 600w\" sizes=\"auto, (max-width: 738px) 100vw, 738px\" \/><\/a><\/p>\n<p>Nike furthered developed the Flyknit technology by pushing it to 3D-printing in the development of running shoes for gold-medal-winning American sprinter Allyson Felix. For the 2016 Olympics, Nike used research from its Nike\u2019s Sports Research Lab, leveraging data, testing by Felix, and feedback from her coaches to precisely adapt the key elements of strength, fit and flex to Felix\u2019s specifications and biomechanics. 3D-printing allowed to tailor the fit to the unique contours of Felix\u2019s foot and preferences, reducing sampling time from weeks to days, enabling immediate feedback, quick iteration and, fundamentally, creating a better final product, completely customized for the athlete optimized performance<sup>8<\/sup>.<\/p>\n<p>After over three years of innovation in the 3D-printing and Selective Laser Sintering space, Nike was in 2016 already able to make and tweak prototypes in hours, instead of months. In May 2016, aiming to take 3D prototyping to the next level, Nike announced a partnership with HP, shooting for a faster and smoother prototyping pace. Tom Clarke, President of Nike Innovation, said that the partnership would allow Nike \u201cto accelerate and\u00a0scale\u00a0our existing capabilities as we\u00a0continue\u00a0to explore new ways to\u00a0manufacture\u00a0performance products to\u00a0help\u00a0athletes\u00a0reach their full\u00a0potential.\u201d<sup>9<\/sup>.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Competition and next steps<\/strong><\/p>\n<p>For Nike to continue as a leader in sustainability and digital supply chain, especially in the 3D-printing sphere it will inevitably need to scale and show customers and competitors its commitment to an advanced supply chain, moving from trials to production at scale. Adidas has already taken some key steps in this direction, launching a sneaker with a 3D printed sole and plans to mass produce it from 2018, reacting faster to individuals\u2019 customized preferences \u2013 from design and color to weight<sup>10<\/sup>.<\/p>\n<p>Furthermore, this cannot be a single movement within Nike, but a broader organizational awareness, with skill development and implementation. EY suggests a four-step approach on how companies can create and spread this 3D-printing ecosystem<sup>4<\/sup>.<\/p>\n<p>Figure 4 \u2013 3D-printing four-phased approach \u2013 EY<sup>4<\/sup><\/p>\n<p><a href=\"https:\/\/d3.harvard.edu\/platform-rctom\/wp-content\/uploads\/sites\/4\/2017\/11\/Screen-Shot-2017-11-15-at-18.31.36-1.png\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-24789 aligncenter\" src=\"https:\/\/d3.harvard.edu\/platform-rctom\/wp-content\/uploads\/sites\/4\/2017\/11\/Screen-Shot-2017-11-15-at-18.31.36-1.png\" alt=\"\" width=\"839\" height=\"591\" srcset=\"https:\/\/d3.harvard.edu\/platform-rctom\/wp-content\/uploads\/sites\/4\/2017\/11\/Screen-Shot-2017-11-15-at-18.31.36-1.png 1006w, https:\/\/d3.harvard.edu\/platform-rctom\/wp-content\/uploads\/sites\/4\/2017\/11\/Screen-Shot-2017-11-15-at-18.31.36-1-300x211.png 300w, https:\/\/d3.harvard.edu\/platform-rctom\/wp-content\/uploads\/sites\/4\/2017\/11\/Screen-Shot-2017-11-15-at-18.31.36-1-768x541.png 768w, https:\/\/d3.harvard.edu\/platform-rctom\/wp-content\/uploads\/sites\/4\/2017\/11\/Screen-Shot-2017-11-15-at-18.31.36-1-600x423.png 600w\" sizes=\"auto, (max-width: 839px) 100vw, 839px\" \/><\/a><\/p>\n<p>Finally, considering how 3D-printing could fit into Nike\u2019s overall performance and strategic differentiation, it is crucial that Nike finds the way to integrate its many initiatives \u2013 from recycling materials, Colordry and Flyknit technologies and 3D-printing<sup>6<\/sup> &#8211; towards a consolidated strategy. In particular, and bearing in mind it is a consumer goods company, Nike needs to think how to bring customers to the discussion<sup>5<\/sup>. If not careful, 3D-printing could lead to increase costs instead of realized efficiencies, leading to consumer disappointed, similar to what happened with its self-lacing Nike HyperAdapt 1.0 when it was announced to retail at $720 in late 2016<sup>5,11<\/sup>.<\/p>\n<p>In an organization with such a rich sustainability and innovation culture, alongside a great focus in product development and customer centricity, Nike needs to effectively communicate, both internally and externally, how its many dimensions are connected, and how they allow Nike to offer a more sustainable, efficient and high-quality product.<\/p>\n<p>&nbsp;<\/p>\n<p>How can Nike integrate 3D-printing into its overall sustainability and supply chain digitization strategy, achieving cost and waste efficiencies? Should Nike scale 3D-printing into mass production to remain competitive? If so, when and how? How can Nike balance the tradeoffs and investments between cutting-edge athlete performance enhancement products and mass production, yet potentially less complex, affordable customization?<\/p>\n<p>Word count: 794<\/p>\n<p>Sources:<\/p>\n<p>1 McKinsey (2017) \u201cSupply Chain 4.0 in consumer goods\u201d Available at: <a href=\"https:\/\/www.mckinsey.com\/industries\/consumer-packaged-goods\/our-insights\/supply-chain-4-0-in-consumer-goods\">https:\/\/www.mckinsey.com\/industries\/consumer-packaged-goods\/our-insights\/supply-chain-4-0-in-consumer-goods<\/a> (Accessed: November 7, 2017)<\/p>\n<p>2 PWC Strategy&amp; (2016), \u201cHow digitization makes the supply chain more efficient, agile, and customer-focused\u201d <a href=\"https:\/\/www.strategyand.pwc.com\/reports\/industry4.0\">https:\/\/www.strategyand.pwc.com\/reports\/industry4.0<\/a> (Accessed: November 7, 2017)<\/p>\n<p>3 McKinsey &amp; Company (2014) \u201c3-D printing takes shape\u201d <a href=\"https:\/\/www.mckinsey.com\/business-functions\/operations\/our-insights\/3-d-printing-takes-shape\">https:\/\/www.mckinsey.com\/business-functions\/operations\/our-insights\/3-d-printing-takes-shape<\/a> (Accessed: November 7, 2017)<\/p>\n<p>4 EY (2016) \u201cIf 3D printing has changed the industries of tomorrow, how can your organization get ready today?\u201d \u00a0Available at: <a href=\"http:\/\/www.ey.com\/Publication\/vwLUAssets\/ey-3d-printing-report\/$FILE\/ey-3d-printing-report.pdf\">http:\/\/www.ey.com\/Publication\/vwLUAssets\/ey-3d-printing-report\/$FILE\/ey-3d-printing-report.pdf<\/a> (Accessed: November 7, 2017)<\/p>\n<p>5 Banks, A. (2016) \u201cWho Is Winning the 3D Printing Battle in Footwear &amp; Why?\u201d, High Snobiety. Available at: <a href=\"https:\/\/www.highsnobiety.com\/2016\/12\/15\/3d-printed-shoes-nike-adidas\/\">https:\/\/www.highsnobiety.com\/2016\/12\/15\/3d-printed-shoes-nike-adidas\/<\/a> (Accessed: November 7, 2017)<\/p>\n<p>6 Nike FY14\/15 Sustainable Business Report (2016). Available at: <a href=\"https:\/\/s3.amazonaws.com\/nikeinc\/assets\/56356\/NIKE_FY14-15_Sustainable_Business_Report.pdf\">https:\/\/s3.amazonaws.com\/nikeinc\/assets\/56356\/NIKE_FY14-15_Sustainable_Business_Report.pdf<\/a> (Accessed: November 7, 2017)<\/p>\n<p>7 Nike (2016) \u201cFour years of Nike Flyknit\u201d Available at: <a href=\"https:\/\/news.nike.com\/news\/four-years-of-nike-flyknit\">https:\/\/news.nike.com\/news\/four-years-of-nike-flyknit<\/a> (Accessed: November 7, 2017)<\/p>\n<p>8 Nike (2016) \u201cNike Zoom Superfly Flyknit\u201d Available at: <a href=\"https:\/\/news.nike.com\/news\/allyson-felix-track-spike\">https:\/\/news.nike.com\/news\/allyson-felix-track-spike<\/a> (Accessed: November 7, 2017)<\/p>\n<p>9 Nike (2016) \u201cAt Nike the future is faster, and it\u2019s 3D\u201d Available at: <a href=\"https:\/\/news.nike.com\/news\/nike-hp-3d-printing\">https:\/\/news.nike.com\/news\/nike-hp-3d-printing<\/a> (Accessed: November 7, 2017)<\/p>\n<p>10 Michalska, A., Thomasson, E. (2017) \u201cAdidas to Mass-Produce 3D-Printed Shoes\u201d Available at: <a href=\"https:\/\/www.businessoffashion.com\/articles\/news-analysis\/adidas-to-mass-produce-3d-printed-shoes\">https:\/\/www.businessoffashion.com\/articles\/news-analysis\/adidas-to-mass-produce-3d-printed-shoes<\/a> (Accessed: November 7, 2017)<\/p>\n<p>11 Pearson, D. (2016) \u201cNike\u2019s Self-Lacing Hyperadapt 1.0 Is Releasing Next Month &amp; Will Cost $720\u201d Available at: <a href=\"https:\/\/www.highsnobiety.com\/2016\/11\/14\/nike-hyperadapt-1-0-price-release-date\/\">https:\/\/www.highsnobiety.com\/2016\/11\/14\/nike-hyperadapt-1-0-price-release-date\/<\/a> (Accessed: November 7, 2017)<\/p>\n","protected":false},"excerpt":{"rendered":"<p>As pressure to achieve efficiencies while improving product quality is on the rise, Nike is exploring whether 3D-printing can be the answer to manufacture the products that best support athletes&#039; performances  <\/p>\n","protected":false},"author":9625,"featured_media":24889,"comment_status":"open","ping_status":"closed","template":"","categories":[],"class_list":["post-24867","hck-submission","type-hck-submission","status-publish","has-post-thumbnail","hentry","hck-taxonomy-organization-nike","hck-taxonomy-industry-consumer-products","hck-taxonomy-country-united-states"],"connected_submission_link":"https:\/\/d3.harvard.edu\/platform-rctom\/assignment\/rc-tom-challenge-2017\/","yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Can Nike use 3D-printing to sustainably mass customize its offer to consumers? 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