  {"id":24258,"date":"2017-11-15T17:02:46","date_gmt":"2017-11-15T22:02:46","guid":{"rendered":"https:\/\/digital.hbs.edu\/platform-rctom\/submission\/love-it-or-hate-it-the-consequences-of-brexit-on-a-supermarkets-supply-chain\/"},"modified":"2017-11-15T17:02:46","modified_gmt":"2017-11-15T22:02:46","slug":"love-it-or-hate-it-the-consequences-of-brexit-on-a-supermarkets-supply-chain","status":"publish","type":"hck-submission","link":"https:\/\/d3.harvard.edu\/platform-rctom\/submission\/love-it-or-hate-it-the-consequences-of-brexit-on-a-supermarkets-supply-chain\/","title":{"rendered":"Love it or Hate it: The consequences of Brexit on a supermarket\u2019s supply chain"},"content":{"rendered":"<p>In October 2016, the United Kingdom held its breath and braced for impact. Supplies of Marmite, a salty yeast-based spread that is adored by the British consumer (and known for its \u201cLove it or Hate it\u201d divisive nature [1]) were dwindling at Tesco, the UK\u2019s largest supermarket chain [2]. The consumer was confused and angry: how could a quintessentially British product be running low at a quintessentially British supermarket? A by-product of beer brewing, Marmite has been manufactured in England since 1902 [3] and, although versions of it exist in other countries, it remains a primarily UK-only brand [4].<\/p>\n<p><a href=\"https:\/\/d3.harvard.edu\/platform-rctom\/wp-content\/uploads\/sites\/4\/2017\/11\/Marmite.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\" wp-image-24204\" src=\"https:\/\/d3.harvard.edu\/platform-rctom\/wp-content\/uploads\/sites\/4\/2017\/11\/Marmite-300x212.jpg\" alt=\"\" width=\"385\" height=\"272\" srcset=\"https:\/\/d3.harvard.edu\/platform-rctom\/wp-content\/uploads\/sites\/4\/2017\/11\/Marmite-300x212.jpg 300w, https:\/\/d3.harvard.edu\/platform-rctom\/wp-content\/uploads\/sites\/4\/2017\/11\/Marmite-768x543.jpg 768w, https:\/\/d3.harvard.edu\/platform-rctom\/wp-content\/uploads\/sites\/4\/2017\/11\/Marmite-600x424.jpg 600w, https:\/\/d3.harvard.edu\/platform-rctom\/wp-content\/uploads\/sites\/4\/2017\/11\/Marmite.jpg 1003w\" sizes=\"auto, (max-width: 385px) 100vw, 385px\" \/><\/a><\/p>\n<p><em>Disappointment for Marmite lovers [5]<\/em><\/p>\n<p><strong><em>A dispute on price<\/em><\/strong><\/p>\n<p>However, Marmite (with sales of c.\u00a328M\/$37M per annum [6]) belongs to Unilever, the Anglo-Dutch conglomerate. By October 12<sup>th<\/sup> 2016, Unilever had stopped delivering about 200 household products to Tesco due to an unresolved dispute on price [7]. Several months after the Brexit referendum on June 23<sup>rd<\/sup> 2016, Unilever claimed that the decrease in the pound (from $1.50 on the day of the referendum to $1.22 by October 13<sup>th <\/sup>[8]) forced it to increase the price of its products by 10% [9]). Although manufactured in the UK, Marmite\u2019s packaging and raw materials would have been purchased from overseas, and higher prices for these would have raised the cost of producing Marmite [10]. In addition, Unilever reports its sales in euros in its earnings reports, so the sterling proceeds of Marmite sales would have been worth less than before [11]. Ironically for a nation of tea-drinkers, another Unilever product affected was PG Tips, a common tea bag brand.<\/p>\n<p>Although the Unilever standoff was publicly announced, these issues are not unusual in the grocery sector [12]. But this time, not only was the British public made aware of the issue, it was also (perhaps for the first time) made aware of the day-to-day economic and lifestyle consequences of its decision to vote for Brexit. While government officials have repeatedly emphasized that no one voted for Brexit to \u201ctrade less\u201d globally [13], Brexit\u2019s victory was supported by an undercurrent of nationalism and isolationism [14].<\/p>\n<p><strong><em>A short-term solution<\/em><\/strong><\/p>\n<p>In another competitive context, Tesco would have passed on the supplier\u2019s price increase to the end consumer. However, Tesco\u2019s recent market share decrease to discount stores Aldi and Lidl [15] led it to enter a pricing war with Unilever. Tesco would rather lose customers who would choose their local Aldi to shop for Marmite and PG Tips than appear not to be the British people\u2019s champion on low prices [16]. During a few days, Tesco publicly held its ground, but eventually the debate was settled with a likely compromise on the part of both organizations, although the terms of the agreement were never publicized [17].<\/p>\n<p>However, this raises a question for Tesco and other supermarket retailers. As industry experts predict that food prices will rise by c.3% over time due to the impact of the falling value of the pound and the fact that many other conglomerates (such as Nestl\u00e9) report in euros [18], how will supermarkets deal with the increase in prices in the future? The conglomerates own a number of power brands which makes it impossible for supermarkets to refuse to stock their products.<\/p>\n<p><strong><em>Longer-term solutions<\/em><\/strong><\/p>\n<p>One mitigating solution is for retailers to increase their purchasing power. This is what Tesco is attempting to do with the planned acquisition of a UK-wide wholesaler, Booker (given provisional approval by the competition watchdog on November 14, 2017) [19]. The acquisition will not only cut costs by merging distribution and other operations, it will also increase Tesco\u2019s bargaining power with suppliers, as analysts estimate Booker will add \u00a32Bn-\u00a33Bn ($2.6Bn-$4Bn) to Tesco\u2019s current \u00a345Bn ($60Bn) of buying power [20].<\/p>\n<p>Another longer-term solution is for Tesco to consider localizing its fresh produce suppliers to accommodate the higher cost of purchasing items sourced in euros [21], particularly products such as dairy [22]. Aldi and Lidl had been the most proactive in driving provenance and localism with their fresh produce suppliers before the Brexit vote, and as a result are likely to be the least affected in the short to medium-term [23]. Some of the UK\u2019s isolationist tendencies that led it to vote for Brexit might therefore, in the long term, lead it to de-globalize after all.<\/p>\n<p><strong><em>Additional considerations<\/em><\/strong><\/p>\n<p>The case of Tesco and Unilever brings up additional questions:<\/p>\n<ul>\n<li>In what other ways could supermarket chains lessen the effects of currency exchange rates?<\/li>\n<li>How will digital and global actors, such as Amazon, benefit from the political and economic consequences of Brexit?<\/li>\n<\/ul>\n<p>(Words: 771)<\/p>\n<p>&nbsp;<\/p>\n<p>[1] Hollis, Nigel, \u201cMiracle Whip, Marmite, and the Love-It-or-Hate-It Brand,\u201c <em>性视界 Business Review<\/em>, March 01, 2011 [<a href=\"https:\/\/hbr.org\/2011\/03\/miracle-whip-marmite-and-the-l\">https:\/\/hbr.org\/2011\/03\/miracle-whip-marmite-and-the-l<\/a>]<\/p>\n<p>[2] Mckevitt, Fraser, &#8220;Lidl becomes the UK\u2019s seventh largest supermarket,\u201d Kantar Worldpanel, August 21, 2017 [<a href=\"https:\/\/www.kantarworldpanel.com\/en\/PR\/Lidl-becomes-the-UKs-seventh-largest-supermarket\">https:\/\/www.kantarworldpanel.com\/en\/PR\/Lidl-becomes-the-UKs-seventh-largest-supermarket<\/a>]<\/p>\n<p>[3] Hayden, Danielle, \u201cMarmite: A potted history of the British-born spread,\u201d BBC News, October 14 2016 [<a href=\"http:\/\/www.bbc.com\/news\/uk-england-37646193\">http:\/\/www.bbc.com\/news\/uk-england-37646193<\/a>]<\/p>\n<p>[4] Bacon, Jonathan, \u201cMarmite \u2013 the marketing story even the haters love\u201d, Marketing Week, October 22, 2014 [<a href=\"https:\/\/www.marketingweek.com\/2014\/10\/22\/marmite-the-marketing-story-even-the-haters-love\/\">https:\/\/www.marketingweek.com\/2014\/10\/22\/marmite-the-marketing-story-even-the-haters-love\/<\/a>]<\/p>\n<p>[5] Wearden, Graeme, \u201cUnilever and Tesco resolve Brexit price rise row \u2013 as it happened,\u201d The Guardian, October 13 2016 [<a href=\"https:\/\/www.theguardian.com\/business\/live\/2016\/oct\/13\/pound-sterling-brexit-price-row-tesco-unilever-live\">https:\/\/www.theguardian.com\/business\/live\/2016\/oct\/13\/pound-sterling-brexit-price-row-tesco-unilever-live<\/a>]<\/p>\n<p>[6]\u00a0 IRI Press Releases, \u201c\u00a3335k Marmite sales boost answers the question of Love It or Hate It,\u201d October 24, 2016 [<a href=\"https:\/\/www.iriworldwide.com\/en-GB\/insights\/news\/%C2%A3335k-Marmite-sales-boost-answers-the-question-of-Love-It-or-Hate-It\">https:\/\/www.iriworldwide.com\/en-GB\/insights\/news\/%C2%A3335k-Marmite-sales-boost-answers-the-question-of-Love-It-or-Hate-It<\/a>]<\/p>\n<p>[7] Butler, Sarah and Kollewe, Julia, \u201cTesco and Unilever settle Marmite dispute,\u201d The Guardian, October 13 2016 [<a href=\"https:\/\/www.theguardian.com\/business\/2016\/oct\/13\/tesco-unilever-resolve-marmite-dispute-price-supermarket\">https:\/\/www.theguardian.com\/business\/2016\/oct\/13\/tesco-unilever-resolve-marmite-dispute-price-supermarket<\/a>]<\/p>\n<p>[8] Buttonwood, \u201cBrexit means\u2026 higher prices,\u201d The Economist, October 13, 2016 [<a href=\"https:\/\/www.economist.com\/blogs\/buttonwood\/2016\/10\/economic-impact-devaluations\">https:\/\/www.economist.com\/blogs\/buttonwood\/2016\/10\/economic-impact-devaluations<\/a>]<\/p>\n<p>[9] Reuters. \u201cTesco pulls Unilever goods from website over price row,\u201d October 12, 2016 [<a href=\"https:\/\/www.reuters.com\/article\/us-tesco-unilever-prices\/tesco-pulls-unilever-goods-from-website-over-price-row-idUSKCN12C2KN?il=0\">https:\/\/www.reuters.com\/article\/us-tesco-unilever-prices\/tesco-pulls-unilever-goods-from-website-over-price-row-idUSKCN12C2KN?il=0<\/a>]<\/p>\n<p>[10] Daneshkhu, Scheherazade and Vandevelde, Mark, \u201cWhy has the pound made Marmite cost more?,\u201d October 13, 2016 [<a href=\"https:\/\/www.ft.com\/content\/cabfa280-9129-11e6-a72e-b428cb934b78\">https:\/\/www.ft.com\/content\/cabfa280-9129-11e6-a72e-b428cb934b78<\/a>]<\/p>\n<p>[11] Buttonwood, \u201cBrexit means\u2026 higher prices,\u201d The Economist, October 13, 2016 [<a href=\"https:\/\/www.economist.com\/blogs\/buttonwood\/2016\/10\/economic-impact-devaluations\">https:\/\/www.economist.com\/blogs\/buttonwood\/2016\/10\/economic-impact-devaluations<\/a>]<\/p>\n<p>[12] Butler, Sarah, \u201cTesco runs short on Marmite and household brands in price row with Unilever,\u201d The Guardian, October 13, 2016 [<a href=\"https:\/\/www.theguardian.com\/business\/2016\/oct\/12\/tesco-running-low-key-unilever-brands-price-row-supplier-supermarket-falling-pound\">https:\/\/www.theguardian.com\/business\/2016\/oct\/12\/tesco-running-low-key-unilever-brands-price-row-supplier-supermarket-falling-pound<\/a>]<\/p>\n<p>[13] Parker, George and Campbell, Peter, \u201cUK business secretary rules out post-Brexit protectionism,\u201d Financial Times, July 25, 2017 [<a href=\"https:\/\/www.ft.com\/content\/e181f518-7152-11e7-aca6-c6bd07df1a3c\">https:\/\/www.ft.com\/content\/e181f518-7152-11e7-aca6-c6bd07df1a3c<\/a>]<\/p>\n<p>[14] Chan, Szu Ping, \u201cFrom Brexit to the rise of protectionism: is the world facing an era of permanent low-growth?,\u201d The Telegraph, October 10, 2016 [<a href=\"http:\/\/www.telegraph.co.uk\/business\/2016\/10\/09\/brexit-gloom-has-lifted-but-the-big-issue-still-looms-large-is-t\/\">http:\/\/www.telegraph.co.uk\/business\/2016\/10\/09\/brexit-gloom-has-lifted-but-the-big-issue-still-looms-large-is-t\/<\/a>]<\/p>\n<p>[15] BBC News. \u201cAldi and Lidl double market share in three years,\u201d November 15, 2017 [<a href=\"http:\/\/www.bbc.com\/news\/business-34842198\">http:\/\/www.bbc.com\/news\/business-34842198<\/a>]<\/p>\n<p>[16] Butler, Sarah and Kollewe, Julia, \u201cTesco and Unilever settle Marmite dispute,\u201d The Guardian, October 13 2016 [<a href=\"https:\/\/www.theguardian.com\/business\/2016\/oct\/13\/tesco-unilever-resolve-marmite-dispute-price-supermarket\">https:\/\/www.theguardian.com\/business\/2016\/oct\/13\/tesco-unilever-resolve-marmite-dispute-price-supermarket<\/a>]<\/p>\n<p>[17] Ibid.<\/p>\n<p>[18] Ibid.<\/p>\n<p>[19] Monaghan, Angela and Wood, Zoe, \u201cTesco&#8217;s \u00a33.7bn takeover of Booker given green light,\u201d The Guardian, November 14, 2017 [<a href=\"https:\/\/www.theguardian.com\/business\/2017\/nov\/14\/tescos-37bn-takeover-of-booker-given-green-light\">https:\/\/www.theguardian.com\/business\/2017\/nov\/14\/tescos-37bn-takeover-of-booker-given-green-light<\/a>]<\/p>\n<p>[20] Butler, Sarah, \u201cWhy is Tesco buying Budgens&#8217; owner \u2013 and will it affect shoppers?,\u201d The Guardian, January 27, 2017 [<a href=\"https:\/\/www.theguardian.com\/business\/2017\/jan\/27\/tesco-booker-shoppers-takeover-londis-budgens\">https:\/\/www.theguardian.com\/business\/2017\/jan\/27\/tesco-booker-shoppers-takeover-londis-budgens<\/a>]<\/p>\n<p>[21] Kantar Retail\u2019s UK and European Analyst Team, \u201cBrexit\u2019s impact on the British FMCG retail landscape,\u201d Kanter Retail Company News [<a href=\"http:\/\/www.kantarretail.com\/brexits-impact-on-the-british-fmcg-retail-landscape\/\">http:\/\/www.kantarretail.com\/brexits-impact-on-the-british-fmcg-retail-landscape\/<\/a>]<\/p>\n<p>[22] Churchill, Francis, \u201cLocalise supply chains post-Brexit, supermarkets told\u201d Supply Management, Chartered Institute of Procurement &amp; Supply [<a href=\"https:\/\/www.cips.org\/supply-management\/news\/2016\/june\/localise-supply-chains-post-brexit-supermarkets-told\/\">https:\/\/www.cips.org\/supply-management\/news\/2016\/june\/localise-supply-chains-post-brexit-supermarkets-told\/<\/a>]<\/p>\n<p>[23] Ibid.<\/p>\n<div class=\"mceTemp\"><\/div>\n","protected":false},"excerpt":{"rendered":"<p>&#8220;Marmite-gate&#8221; highlighted the consequences of Brexit to UK supermarkets, and to the British consumer<\/p>\n","protected":false},"author":10360,"featured_media":24260,"comment_status":"open","ping_status":"closed","template":"","categories":[3230,3240,667,17,360,1102],"class_list":["post-24258","hck-submission","type-hck-submission","status-publish","has-post-thumbnail","hentry","category-brexit","category-protectionism","category-supermarkets","category-supply-chain","category-tesco","category-unilever","hck-taxonomy-organization-tesco","hck-taxonomy-industry-retail","hck-taxonomy-country-united-kingdom"],"connected_submission_link":"https:\/\/d3.harvard.edu\/platform-rctom\/assignment\/rc-tom-challenge-2017\/","yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Love it or Hate it: The consequences of Brexit on a supermarket\u2019s supply chain - Technology and Operations Management<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, 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of savoury spread 'Marmite' which is owned by the Anglo-Dutch multinational Unilever, on sale in a branch of Tesco in central London, Thursday, Oct. 13,2016. Britain's biggest supermarket chain, Tesco, has pulled cherished products such as Marmite spread and Ben &amp; Jerry's ice cream from its website amid a dispute with consumer goods giant Unilever. 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