  {"id":2400,"date":"2015-12-07T17:48:00","date_gmt":"2015-12-07T22:48:00","guid":{"rendered":"https:\/\/digital.hbs.edu\/platform-rctom\/submission\/hbs-long-term-value-proposition-with-a-remarkably-short-term-operating-model\/"},"modified":"2015-12-07T18:09:03","modified_gmt":"2015-12-07T23:09:03","slug":"hbs-long-term-value-proposition-with-a-short-term-operating-model","status":"publish","type":"hck-submission","link":"https:\/\/d3.harvard.edu\/platform-rctom\/submission\/hbs-long-term-value-proposition-with-a-short-term-operating-model\/","title":{"rendered":"HBS: long-term value proposition with a short-term operating model"},"content":{"rendered":"<p><span style=\"text-decoration: underline\"><strong><img loading=\"lazy\" decoding=\"async\" class=\"alignright\" src=\"http:\/\/www.compassboston.org\/images\/library\/hbs-logo.gif\" alt=\"\" width=\"95\" height=\"88\" \/>Summary<\/strong><\/span><\/p>\n<p>HBS creates enormous value in the global economy by equipping generations of leaders with the knowledge and perspective to \u201cmake in difference in the world.\u201d\u00a0 However, for a business model that theoretically creates wide-ranging impact across the globe, HBS\u2019s operating model is remarkably fixated on relatively short-term transactions.<\/p>\n<p>****<\/p>\n<p><span style=\"text-decoration: underline\"><strong>What is the true value created by HBS?<\/strong><\/span><\/p>\n<p>The measure of alignment between business and operating models is entirely dependent on how the value ultimately created is defined. \u00a0Fellow classmate, David (1), who also wrote about HBS pointed to the IP\/education\/brand as inherently valuab<img loading=\"lazy\" decoding=\"async\" class=\"size-medium wp-image-2385 alignleft\" src=\"https:\/\/i4tsk12in2b2y7uts14c528g-wpengine.netdna-ssl.com\/wp-content\/uploads\/sites\/4\/2015\/12\/28019190-HBS_slide01-300x200.jpg\" alt=\"28019190-HBS_slide01\" width=\"300\" height=\"200\" \/>le \u2013 a view that is probably more correct and one that many at this academic institution doubtlessly share.\u00a0 But the overly optimistic side of me sees these as simply vehicles that\u00a0ultimately drive true economic value by effecting change in organizations throughout the world.<\/p>\n<p>For a sense of scale, a leaked survey of the class of 1986 revealed 36% of graduates founded a company that ultimately had 25 employees or more. (2)\u00a0 At an average value of $10M, this small piece is almost $4B in value created by less than a third of the class every year.\u00a0 Adding in the much broader impact of the executive-ed and publishing\/research activities probably puts the total value created at somewhere in the range of $10-$100B every year depending on how much of the created value you attribute to HBS.<\/p>\n<p><span style=\"text-decoration: underline\"><strong>Capturing that value<\/strong><\/span><\/p>\n<p>With this broader definition of value creation, HBS fails miserably at capturing any significant part of it.\u00a0 In 2014 HBS generated ~$600M in revenue, primarily through publishing ($200M), Executive Education ($160M), the MBA program ($120M), and the endowment ($120M+) (3).\u00a0 As a non-profit institution however, this is not inherently a bad thing.\u00a0 The issue arises when the method of value capture drives a misalignment between the operating model and the actual value created.<\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"text-decoration: underline\"><strong>Misalignment between the value created and operating model<\/strong><\/span><\/p>\n<p>In the case of HBS, because the value is captured largely through short educational programs, the vast majority of its assets are focused exclusively on the programs themselves rather than long-term support, likely limiting the potential value creation.<\/p>\n<p><a href=\"https:\/\/i4tsk12in2b2y7uts14c528g-wpengine.netdna-ssl.com\/wp-content\/uploads\/sites\/4\/2015\/12\/map.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"size-medium wp-image-2389 alignright\" src=\"https:\/\/i4tsk12in2b2y7uts14c528g-wpengine.netdna-ssl.com\/wp-content\/uploads\/sites\/4\/2015\/12\/map-300x240.jpg\" alt=\"map\" width=\"300\" height=\"240\" srcset=\"https:\/\/d3.harvard.edu\/platform-rctom\/wp-content\/uploads\/sites\/4\/2015\/12\/map-300x240.jpg 300w, https:\/\/d3.harvard.edu\/platform-rctom\/wp-content\/uploads\/sites\/4\/2015\/12\/map.jpg 381w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/a>HBS\u2019s operating model includes four critical assets, most of which are largely dedicated to creating a transformational educational experience in the Exec-ed and MBA programs:<\/p>\n<ul>\n<li>HBS faculty are likely the hardest to measure components of the operating model.<\/li>\n<li>The HBS brand is critical for attracting top quality faculty and students<\/li>\n<li>The campus itself is a valuable asset. Spangler hall alone is 122,000 square feet (4) which puts the value of that asset somewhere in the $30-50M range based on Allston\/Cambridge real estate prices (5).\u00a0 Grossing that up to the campus as a whole probably puts the total value in the neighborhood of $1B &#8211; $500M.<\/li>\n<li>The HBS endowment funds a significant portion of the operating budget at a current value of ~$3B (6).<\/li>\n<\/ul>\n<p>Each of these components are largely focused on the academic MBA &amp; exec-ed programs whose graduates in turn eventually create significant value around the world.\u00a0 If the ultimate goal is to equip leaders to make a difference in organizations across the world, are short degree granting programs the most effective use of billions of dollars of assets and a world renowned faculty and brand?<\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"text-decoration: underline\"><strong>A more aligned alternative<\/strong><\/span><\/p>\n<p>Creating a more aligned model should begin with a better alignment between the value created and value captured by HBS.\u00a0 Imagine if a student enrolling in an HBS program dedicated 2% of their future annual income (extremely rough proxy for value created) as a continuous \u201ctuition fee\u201d throughout their entire career.\u00a0 With 40 years of MBA graduates in the workforce at any given time, earning on average $350k, (7) this would provide $280M in annual budget \u2013 more than the current MBA &amp; Exec-ed programs combined generate each year.\u00a0 While nowhere near perfect (the LEAD memoirs relentlessly assured us that the vast majority of value created is not reflected in a person\u2019s salary), this model would at least force a long-term perspective on the ultimate value created by its graduates.<\/p>\n<p>Given this new value capture lens, the myopic focus on the 2-year experience starts to feel inefficient.\u00a0 Maybe moving to a 1-year MBA program and subsequently making 50% of assets currently dedicated to MBA program available to graduates throughout their career would affect more long-term value?\u00a0 The HBx initiative is an interesting and important step in this direction, but the current resources dedicated are a paltry 2% of the total budget (8).<\/p>\n<p>HBS likes to espouse the broader perspective it endows each of their students with; maybe it\u2019s time HBS expanded their own perspective to a more aligned operating model.<\/p>\n<p>&nbsp;<\/p>\n<p>Sources:<\/p>\n<ul>\n<li>David Snee, RC TOM: <a href=\"https:\/\/d3.harvard.edu\/platform-rctom\/submission\/hbs-harvard-business-school\/\">https:\/\/d3.harvard.edu\/platform-rctom\/submission\/hbs-harvard-business-school\/<\/a><\/li>\n<li>Poets &amp; Quants: <a href=\"http:\/\/poetsandquants.com\/2012\/06\/15\/25-years-later-class-portrait-of-the-lives-of-harvard-mbas\/\">http:\/\/poetsandquants.com\/2012\/06\/15\/25-years-later-class-portrait-of-the-lives-of-harvard-mbas\/<\/a><\/li>\n<li>HBS Annual Report: <a href=\"http:\/\/www.hbs.edu\/about\/annualreport\/2014\/Documents\/HBS-Annual-Statements-2014.pdf\">http:\/\/www.hbs.edu\/about\/annualreport\/2014\/Documents\/HBS-Annual-Statements-2014.pdf<\/a><\/li>\n<li>HBS website: <a href=\"http:\/\/www.hbs.edu\/about\/campus-and-culture\/campus-built-on-philanthropy\/Pages\/spangler-center.aspx\">http:\/\/www.hbs.edu\/about\/campus-and-culture\/campus-built-on-philanthropy\/Pages\/spangler-center.aspx<\/a><\/li>\n<li>Trulia Market Trends: <a href=\"http:\/\/www.trulia.com\/real_estate\/Cambridge-Massachusetts\/market-trends\/\">http:\/\/www.trulia.com\/real_estate\/Cambridge-Massachusetts\/market-trends\/<\/a><\/li>\n<li>HBS Annual Report: <a href=\"http:\/\/www.hbs.edu\/about\/annualreport\/2014\/Documents\/HBS-Annual-Statements-2014.pdf\">http:\/\/www.hbs.edu\/about\/annualreport\/2014\/Documents\/HBS-Annual-Statements-2014.pdf<\/a><\/li>\n<li>Poets &amp; Quants: <a href=\"http:\/\/poetsandquants.com\/2012\/06\/15\/25-years-later-class-portrait-of-the-lives-of-harvard-mbas\/\">http:\/\/poetsandquants.com\/2012\/06\/15\/25-years-later-class-portrait-of-the-lives-of-harvard-mbas\/<\/a><\/li>\n<li>HBS Annual Report: <a href=\"http:\/\/www.hbs.edu\/about\/annualreport\/2014\/Documents\/HBS-Annual-Statements-2014.pdf\">http:\/\/www.hbs.edu\/about\/annualreport\/2014\/Documents\/HBS-Annual-Statements-2014.pdf<\/a><\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>HBS creates value by educating leaders to \u201cmake in difference in the world.\u201d  However, for a business model that theoretically creates wide-ranging impact across the globe, its operating model is remarkably fixated on relatively short-term transactions.<\/p>\n","protected":false},"author":441,"featured_media":2434,"comment_status":"open","ping_status":"closed","template":"","categories":[463,42,244],"class_list":["post-2400","hck-submission","type-hck-submission","status-publish","has-post-thumbnail","hentry","category-harvard","category-higher-education","category-non-profit"],"connected_submission_link":"https:\/\/d3.harvard.edu\/platform-rctom\/assignment\/the-tom-challenge-tom-winners-and-losers-assignment\/","yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>HBS: long-term value proposition with a short-term operating model - Technology and Operations Management<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" 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