  {"id":20402,"date":"2016-11-18T17:55:43","date_gmt":"2016-11-18T22:55:43","guid":{"rendered":"https:\/\/digital.hbs.edu\/platform-rctom\/submission\/digital-refugee-the-impact-of-technology-on-syrian-migrants-and-the-smugglers-who-profit\/"},"modified":"2016-11-18T17:55:43","modified_gmt":"2016-11-18T22:55:43","slug":"digital-refugee-the-impact-of-technology-on-syrian-migrants-and-the-smugglers-who-profit","status":"publish","type":"hck-submission","link":"https:\/\/d3.harvard.edu\/platform-rctom\/submission\/digital-refugee-the-impact-of-technology-on-syrian-migrants-and-the-smugglers-who-profit\/","title":{"rendered":"\u201cDigital Refugee\u201d: The Impact of Technology on Syrian Migrants and The Smugglers Who Profit"},"content":{"rendered":"<p><strong><u>The \u201cDigital Refugee\u201d<\/u><\/strong><\/p>\n<p>Today, there are over 65 million displaced people&#8211;the most since World War II\u2014 and nowhere is the refugee crisis direr than Syria [1]. Over half the country\u2019s pre-war population has been forced from their homes; some 5 million have fled the country altogether [2].\u00a0 Neighbors have absorbed the vast majority: Turkey has close to 3 million Syrians, while one out of every four people in Lebanon is now a Syrian refugee [3] [4].\u00a0 Yet, international attention focuses disproportionately on the migrant flows to Europe.<\/p>\n<p>The journey to Europe is dangerous, tragic, and unprecedented: it\u2019s the first mass-scale migration to take place in a digital age with virtually ubiquitous smartphone access. For reference, pre-crisis Syria had 87 mobile phones per 100 citizens [5]; one study found that 86% of Syrian youth in a Jordanian refugee camp owned mobile handsets [6]. Mobile computing power transforms reporting\u2014every migrant can tell their story in photos, videos and texts\u2014as well as their prospects for success and even survival.\u00a0 Access to technologies like Google Maps and instant communication apps enables a viable route through Europe, a rescue call to the Coast Guard, or a compass to guide your swimming when a boat sinks [7] [8].<\/p>\n<p>Despite the dangers\u20143800 people died in the Mediterranean over the first 10 months of this year [9]\u2014insatiable demand for passage has given birth to pragmatic, ever-evolving suppliers. The risks and rewards of digitization shape these smugglers\u2019 strategies.<\/p>\n<p><strong><u>Human Trafficking Inc. <\/u><\/strong><\/p>\n<p>Human smuggling into Europe has become staggeringly big business. Per Europol, the industry generated between $3 and $6 billion of profit in 2015; 90% of asylum-seeking refugees paid for a criminal enterprise\u2019s services [10]. \u00a0Overall annual demand for passage to Europe only grows as economic opportunity wanes and violent conflict soars across the Middle East and North Africa.<\/p>\n<p>Despite steady demand growth, there is tremendous variability in terms of flow and price.\u00a0 Seasonality is a factor: seafaring routes spike when temperatures are milder (by some accounts, prices can surge 30-50%) [11], [13].\u00a0 Likely the largest distortionary effect is government intervention.\u00a0 Money spent deterring refugees with walls or border patrols doesn\u2019t seem to make a dent in overall demand\u2014it often just shifts the bottlenecks and reallocates migrant flows to new paths of least resistance that are increasingly clandestine and unsafe [12]. The overhang of illegality drives up costs; for example, in Turkey, smugglers can face prison sentences of 1-30 years and up to $15,000, upping the price that smugglers demand [13].\u00a0 Even humanitarian triumphs like Germany\u2019s admission of 1 million new refugees can send demand surging [18].<\/p>\n<p><a href=\"https:\/\/d3.harvard.edu\/platform-rctom\/wp-content\/uploads\/sites\/4\/2016\/11\/Overt-v-Covert-Arrivals-ODI-.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-20432 size-full\" src=\"https:\/\/d3.harvard.edu\/platform-rctom\/wp-content\/uploads\/sites\/4\/2016\/11\/Overt-v-Covert-Arrivals-ODI-.jpg\" width=\"677\" height=\"454\" srcset=\"https:\/\/d3.harvard.edu\/platform-rctom\/wp-content\/uploads\/sites\/4\/2016\/11\/Overt-v-Covert-Arrivals-ODI-.jpg 677w, https:\/\/d3.harvard.edu\/platform-rctom\/wp-content\/uploads\/sites\/4\/2016\/11\/Overt-v-Covert-Arrivals-ODI--300x201.jpg 300w, https:\/\/d3.harvard.edu\/platform-rctom\/wp-content\/uploads\/sites\/4\/2016\/11\/Overt-v-Covert-Arrivals-ODI--600x402.jpg 600w\" sizes=\"auto, (max-width: 677px) 100vw, 677px\" \/><\/a><\/p>\n<p>[12]<\/p>\n<p><a href=\"https:\/\/d3.harvard.edu\/platform-rctom\/wp-content\/uploads\/sites\/4\/2016\/11\/wapo-migration-flows-and-monthly-sea-arrivals.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-20454 size-full\" src=\"https:\/\/d3.harvard.edu\/platform-rctom\/wp-content\/uploads\/sites\/4\/2016\/11\/wapo-migration-flows-and-monthly-sea-arrivals.png\" alt=\"wapo-migration-flows-and-monthly-sea-arrivals\" width=\"1484\" height=\"819\" srcset=\"https:\/\/d3.harvard.edu\/platform-rctom\/wp-content\/uploads\/sites\/4\/2016\/11\/wapo-migration-flows-and-monthly-sea-arrivals.png 1484w, https:\/\/d3.harvard.edu\/platform-rctom\/wp-content\/uploads\/sites\/4\/2016\/11\/wapo-migration-flows-and-monthly-sea-arrivals-300x166.png 300w, https:\/\/d3.harvard.edu\/platform-rctom\/wp-content\/uploads\/sites\/4\/2016\/11\/wapo-migration-flows-and-monthly-sea-arrivals-768x424.png 768w, https:\/\/d3.harvard.edu\/platform-rctom\/wp-content\/uploads\/sites\/4\/2016\/11\/wapo-migration-flows-and-monthly-sea-arrivals-1024x565.png 1024w, https:\/\/d3.harvard.edu\/platform-rctom\/wp-content\/uploads\/sites\/4\/2016\/11\/wapo-migration-flows-and-monthly-sea-arrivals-600x331.png 600w\" sizes=\"auto, (max-width: 1484px) 100vw, 1484px\" \/><\/a><\/p>\n<p>[14]<\/p>\n<p><a href=\"https:\/\/d3.harvard.edu\/platform-rctom\/wp-content\/uploads\/sites\/4\/2016\/11\/Economist-flows-and-quantities-thru-may-2015.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-20447 size-full\" src=\"https:\/\/d3.harvard.edu\/platform-rctom\/wp-content\/uploads\/sites\/4\/2016\/11\/Economist-flows-and-quantities-thru-may-2015.jpg\" alt=\"economist-flows-and-quantities-thru-may-2015\" width=\"599\" height=\"696\" srcset=\"https:\/\/d3.harvard.edu\/platform-rctom\/wp-content\/uploads\/sites\/4\/2016\/11\/Economist-flows-and-quantities-thru-may-2015.jpg 599w, https:\/\/d3.harvard.edu\/platform-rctom\/wp-content\/uploads\/sites\/4\/2016\/11\/Economist-flows-and-quantities-thru-may-2015-258x300.jpg 258w, https:\/\/d3.harvard.edu\/platform-rctom\/wp-content\/uploads\/sites\/4\/2016\/11\/Economist-flows-and-quantities-thru-may-2015-516x600.jpg 516w\" sizes=\"auto, (max-width: 599px) 100vw, 599px\" \/><\/a><\/p>\n<p>[15]<\/p>\n<p>&nbsp;<\/p>\n<p>Against this backdrop, what are the biggest operational impacts of digitization?<\/p>\n<p>&nbsp;<\/p>\n<ul>\n<li><strong>Digitization dramatically increases demand variability and complicates forecasting.<\/strong><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p>Refugees use communications apps like WhatsApp, Viber, Skype and Facebook to communicate in real time; they even share GPS coordinates so others can monitor their paths [17]. This strips out information opacity and lag time in a manner that has a massive network effect on migration routes\u2014the more successful routes tend to exponentially receive more migrants [11]. It can also shorten the lifespans of these paths: governments can leverage this transparency to crack down on the most popular routes or smugglers, triggering the cycle to start from scratch [18].\u00a0\u00a0 Smugglers need nimbler, decentralized operations to quickly capitalize on shifting chokepoints and stay one step ahead of government crackdowns.<\/p>\n<p>&nbsp;<\/p>\n<ul>\n<li><strong>Digitization opens new channels of demand procurement and helps smugglers go \u2018direct to consumer.\u2019 <\/strong><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p>Social media and digitized communications offer smugglers an unprecedented procurement tool: the opportunity to engage in direct marketing, soliciting customers with sophisticated Facebook offerings that can include family discounts, peer reviews, and dynamic pricing [17], [11]. Additionally, smugglers become less reliant on intermediary field agents who publicize smugglers\u2019 services in key geographies in return for a cut [13].<\/p>\n<p><strong>\u00a0<a href=\"https:\/\/d3.harvard.edu\/platform-rctom\/wp-content\/uploads\/sites\/4\/2016\/11\/Facebook-smuggling-itemized-pricing-picture.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-20448 size-full\" src=\"https:\/\/d3.harvard.edu\/platform-rctom\/wp-content\/uploads\/sites\/4\/2016\/11\/Facebook-smuggling-itemized-pricing-picture.png\" alt=\"facebook-smuggling-itemized-pricing-picture\" width=\"534\" height=\"401\" srcset=\"https:\/\/d3.harvard.edu\/platform-rctom\/wp-content\/uploads\/sites\/4\/2016\/11\/Facebook-smuggling-itemized-pricing-picture.png 534w, https:\/\/d3.harvard.edu\/platform-rctom\/wp-content\/uploads\/sites\/4\/2016\/11\/Facebook-smuggling-itemized-pricing-picture-300x225.png 300w\" sizes=\"auto, (max-width: 534px) 100vw, 534px\" \/><\/a><\/strong><\/p>\n<p>[11]<\/p>\n<ul>\n<li><strong>On the other hand, digitization leads to smaller jobs and standardized migrant flows that can be less lucrative per customer and require better service.<\/strong><\/li>\n<\/ul>\n<p><strong>\u00a0<\/strong><\/p>\n<p>Migrants\u2019 ability to crowdsource other refugees\u2019 best practices motivates more of them to go it alone and disintermediate the smugglers (at least for segments of the journey that don\u2019t require vehicles) [17]. Says Mohamed Haj Ali of the Adventist Development and Relief Agency in Belgrade: \u201cTraffickers are losing business because people are going alone, thanks to Facebook\u201d [17].\u00a0 \u00a0\u00a0Refugees can quickly vet smugglers\u2019 offers based on denser feedback; this quality control and price visibility pressures smugglers\u2019 profitability.<\/p>\n<p>&nbsp;<\/p>\n<p>***<\/p>\n<p>&nbsp;<\/p>\n<p>Digitization clearly reduces the information gaps upon which smugglers can thrive.\u00a0 But in such a complex system, it\u2019s hard to determine whether digitization is net positive for refugees, smugglers, both or neither.\u00a0 The cause-effect is not straightforward; for example, pricing pressure on smugglers can incentivize them to use cheaper, life-threatening boats [18].<\/p>\n<p>Yet, the central truth is simple and tragic: demand isn\u2019t drying up. As long as turmoil rages across MENA, people will flee their homes and risk everything in hopes of a better future.<\/p>\n<p><em>(TOTAL WORDS: 796)<\/em><\/p>\n<p>&nbsp;<\/p>\n<p><a href=\"https:\/\/d3.harvard.edu\/platform-rctom\/wp-content\/uploads\/sites\/4\/2016\/11\/recharging-phones.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-20449 size-large\" src=\"https:\/\/d3.harvard.edu\/platform-rctom\/wp-content\/uploads\/sites\/4\/2016\/11\/recharging-phones-1024x663.jpg\" alt=\"recharging-phones\" width=\"640\" height=\"414\" srcset=\"https:\/\/d3.harvard.edu\/platform-rctom\/wp-content\/uploads\/sites\/4\/2016\/11\/recharging-phones-1024x663.jpg 1024w, https:\/\/d3.harvard.edu\/platform-rctom\/wp-content\/uploads\/sites\/4\/2016\/11\/recharging-phones-300x194.jpg 300w, https:\/\/d3.harvard.edu\/platform-rctom\/wp-content\/uploads\/sites\/4\/2016\/11\/recharging-phones-768x497.jpg 768w, https:\/\/d3.harvard.edu\/platform-rctom\/wp-content\/uploads\/sites\/4\/2016\/11\/recharging-phones-600x389.jpg 600w, https:\/\/d3.harvard.edu\/platform-rctom\/wp-content\/uploads\/sites\/4\/2016\/11\/recharging-phones.jpg 1484w\" sizes=\"auto, (max-width: 640px) 100vw, 640px\" \/><\/a><\/p>\n<p><strong><u>Sources<\/u><\/strong><\/p>\n<p>(<strong><em>Note:<\/em><\/strong><em> For the sake of brevity, this post\u2019s statistics and terminology shift between referring to Syrian migrants and the overall refugee flows to Europe, of which Syrians make up just one part<\/em>.\u00a0 <em>This is largely to capitalize on the best sourcing, which can come from either bucket).<\/em><\/p>\n<p>[1] The UN Refugee Agency, <a href=\"http:\/\/www.unhcr.org\/en-us\/news\/latest\/2016\/6\/5763b65a4\/global-forced-displacement-hits-record-high.html\">http:\/\/www.unhcr.org\/en-us\/news\/latest\/2016\/6\/5763b65a4\/global-forced-displacement-hits-record-high.html<\/a>, accessed Nov 2016<\/p>\n<p>[2] Internal Displacement Monitoring Centre, <a href=\"http:\/\/internal-displacement.org\/middle-east-and-north-africa\/syria\/figures-analysis\">http:\/\/internal-displacement.org\/middle-east-and-north-africa\/syria\/figures-analysis<\/a>, accessed Nov 2016<\/p>\n<p>[3] Ishaan Tharoor, \u201cTurkey\u2019s Bold New Plan For Syrian Refugees: Make Them Citizens,\u201d Washington Post, July 2016 <a href=\"https:\/\/www.washingtonpost.com\/news\/worldviews\/wp\/2016\/07\/09\/turkeys-bold-new-plan-for-syrian-refugees-make-them-citizens\/\">https:\/\/www.washingtonpost.com\/news\/worldviews\/wp\/2016\/07\/09\/turkeys-bold-new-plan-for-syrian-refugees-make-them-citizens\/<\/a>, accessed Nov 2016<\/p>\n<p>[4] Oxfam International, <a href=\"https:\/\/www.oxfam.org\/en\/emergencies\/refugee-and-migrant-crisis\">https:\/\/www.oxfam.org\/en\/emergencies\/refugee-and-migrant-crisis<\/a>, accessed Nov 2016<\/p>\n<p>[5] CIA World Factbook, <a href=\"https:\/\/www.cia.gov\/library\/publications\/the-world-factbook\/geos\/sy.html\">https:\/\/www.cia.gov\/library\/publications\/the-world-factbook\/geos\/sy.html<\/a>, accessed Nov 2016<\/p>\n<p>[6]\u00a0 Penn State College of Information Sciences and Technology Report, March 2015, <a href=\"http:\/\/news.psu.edu\/story\/350156\/2015\/03\/26\/research\/ist-researchers-explore-technology-use-syrian-refugee-camp\">http:\/\/news.psu.edu\/story\/350156\/2015\/03\/26\/research\/ist-researchers-explore-technology-use-syrian-refugee-camp<\/a>, accessed Nov 2016<\/p>\n<p>[7] BBC News Video via YouTube, \u201cMigrant crisis: &#8216;We would be lost without Google maps&#8217; &#8211; BBC News\u201d, Sept 2015, <a href=\"https:\/\/www.youtube.com\/watch?v=Zcr-GWv3Qbs\">https:\/\/www.youtube.com\/watch?v=Zcr-GWv3Qbs<\/a>, viewed Nov 2016<\/p>\n<p>[8] The World Bank blog, \u201c4 smartphone tools Syrian refugees use to arrive in Europe safely,\u201d Feb 2016, <a href=\"http:\/\/blogs.worldbank.org\/voices\/4-smartphone-tools-Syrian-refugees-use-to-arrive-in-Europe-safely\">http:\/\/blogs.worldbank.org\/voices\/4-smartphone-tools-Syrian-refugees-use-to-arrive-in-Europe-safely<\/a><\/p>\n<p>[9] UN Refugee Agency Spokesperson William Spindler, as reported in France24, <a href=\"http:\/\/www.france24.com\/en\/20161026-mediterranean-sea-migrant-deaths-2016-record-refugees\">http:\/\/www.france24.com\/en\/20161026-mediterranean-sea-migrant-deaths-2016-record-refugees<\/a>, accessed Nov 2016<\/p>\n<p>[10] Head of Europol Rob Wainwright in <em>The Independent<\/em>, Jan 2016, <a href=\"http:\/\/www.independent.co.uk\/news\/world\/europe\/refugee-crisis-human-traffickers-netted-up-to-4bn-last-year-a6816861.html\">http:\/\/www.independent.co.uk\/news\/world\/europe\/refugee-crisis-human-traffickers-netted-up-to-4bn-last-year-a6816861.html<\/a>, accessed Nov 2016<\/p>\n<p>[11] Shira Rubin, \u201cDaring human smugglers use social media to lure migrants fleeing Syria,\u201d USA Today, Jan 2016, <a href=\"http:\/\/www.usatoday.com\/story\/news\/world\/2016\/01\/26\/migrants-smugglers-social-media-syria-turkey-greece-facebook\/79347784\/\">http:\/\/www.usatoday.com\/story\/news\/world\/2016\/01\/26\/migrants-smugglers-social-media-syria-turkey-greece-facebook\/79347784\/<\/a>, accessed Nov 2016<\/p>\n<p>[12] Overseas Development Institute Report, \u201cEurope\u2019s Refugees and Migrants: Hidden Flows, Tightened Borders, and Spiralling Costs\u201c, Sep 2016, <a href=\"https:\/\/www.odi.org\/sites\/odi.org.uk\/files\/resource-documents\/10887.pdf\">https:\/\/www.odi.org\/sites\/odi.org.uk\/files\/resource-documents\/10887.pdf<\/a>, accessed Nov 2016<\/p>\n<p>[13] Yasser Allawi, \u201cA Syrian Smuggler Working On Turkey\u2019s Shores Speaks Out,\u201d Huffington Post, Mar 2016, <a href=\"http:\/\/www.huffingtonpost.com\/entry\/syria-deeply-interview-people-smuggler-turkey-greece_us_56facd51e4b0143a9b497365\">http:\/\/www.huffingtonpost.com\/entry\/syria-deeply-interview-people-smuggler-turkey-greece_us_56facd51e4b0143a9b497365<\/a>, Nov 2016<\/p>\n<p>[14] Janell Ross, \u201cSuspicions of Syrian Refugees Coming to the U.S.? Here\u2019s a Reality Check,\u201d Washington Post, Oct 2015, <a href=\"https:\/\/www.washingtonpost.com\/news\/the-fix\/wp\/2015\/10\/02\/donald-trump-has-his-suspicions-about-syrian-refugees-they-are-unfounded-heres-why\/\">https:\/\/www.washingtonpost.com\/news\/the-fix\/wp\/2015\/10\/02\/donald-trump-has-his-suspicions-about-syrian-refugees-they-are-unfounded-heres-why\/<\/a>, accessed Nov 2016<\/p>\n<p>[15] The Economist, \u201cEurope\u2019s Boat People,\u201d May 2015, <a href=\"http:\/\/www.economist.com\/blogs\/graphicdetail\/2015\/05\/graphics\">http:\/\/www.economist.com\/blogs\/graphicdetail\/2015\/05\/graphics<\/a>, accessed Nov 2016<\/p>\n<p>[16] Alessandra Ram, \u201cSmartphones Bring Solace and Aid to Desperate Refugees,\u201d Wired, Dec 2015, <a href=\"https:\/\/www.wired.com\/2015\/12\/smartphone-syrian-refugee-crisis\/\">https:\/\/www.wired.com\/2015\/12\/smartphone-syrian-refugee-crisis\/<\/a><\/p>\n<p>[17] Matthew Brunwasser, \u201cA 21<sup>st<\/sup>-Century Migrant\u2019s Essentials: Food, Shelter, Smartphone,\u201d New York Times, Aug 2015, <a href=\"http:\/\/www.nytimes.com\/2015\/08\/26\/world\/europe\/a-21st-century-migrants-checklist-water-shelter-smartphone.html?_r=0\">http:\/\/www.nytimes.com\/2015\/08\/26\/world\/europe\/a-21st-century-migrants-checklist-water-shelter-smartphone.html?_r=0<\/a><\/p>\n<p>[18] Jillian Melchior, \u201cWho Benefits from Syria\u2019s Refugee Crisis: Human Smugglers,\u201d National Review, Oct 2015, \u00a0<a href=\"http:\/\/www.nationalreview.com\/article\/426046\/human-smugglers-profit-syrian-refugee-crisis\">http:\/\/www.nationalreview.com\/article\/426046\/human-smugglers-profit-syrian-refugee-crisis<\/a><\/p>\n<p>&nbsp;<\/p>\n<p><strong><u>Further Reading on technology-based private sector \/ NGO contributions to improve refugee quality of life<\/u><\/strong><\/p>\n<p><em>&#8211;\u201c<\/em><em>The Office of the United Nations High Commissioner for Refugees has distributed 33,000 SIM cards to Syrian refugees in Jordan and 85,704 solar lanterns that can also be used to charge cellphones.<\/em><\/p>\n<p><em>\u201cFor the U.N.H.C.R., there is a shift in understanding of what assistance provision actually is,\u201d said Christopher Earney of the refugee agency\u2019s innovation office in Geneva.\u201d<\/em><\/p>\n<p>Source [17]<\/p>\n<p>&#8212;<em>\u2018Despite the dire conditions that many Syrians are facing, Maitland said that upon arriving at the Zaatari camp in Jordan, the researchers discovered a vibrant and resilient community. Children in the camp are formally educated and able to receive a Jordanian high school diploma. In addition, about 3,000 businesses have been set up in the camp, including barber shops, wedding gown rentals, vegetable stalls and even a travel agency and pizza delivery service. Use of information technology by the humanitarian organizations is expanding rapidly, including\u00a0<a href=\"http:\/\/en.wikipedia.org\/wiki\/Biometrics\">biometrics<\/a><\/em><em>, electronic vouchers, and social media. UNHCR maintains a database of iris scans of all refugees, who purchase food using UN-issued debit cards containing their monthly food allowance at point-of-sale terminals at two grocery stores in the camp. UNHCR also operates a\u00a0<a href=\"https:\/\/twitter.com\/\">Twitter<\/a><\/em><em>\u00a0<\/em><em>account for the camp, providing updates and human interest stories. Following the camp\u2019s Twitter feed has allowed the research team to keep up with timely news, including the past winter\u2019s snow storms.\u2019<\/em><\/p>\n<p>Source [6]<\/p>\n<p><em>&#8211;\u201cInformation access has to be in every humanitarian toolkit<\/em><\/p>\n<p><em>\u00a0in the future, so we&#8217;re not struggling to provide basic things like Internet access and charging stations<\/em>\u201d &#8212; \u00a0Kate Coyer, director of the Civil Society and Technology Project for the Center for Media, Data and Society at Central European University in Budapest.<\/p>\n<p><a href=\"http:\/\/mashable.com\/2015\/11\/08\/refugees-technology-aid\/#5d7LoCvTZkqo\">http:\/\/mashable.com\/2015\/11\/08\/refugees-technology-aid\/#5d7LoCvTZkqo<\/a><\/p>\n<p>&nbsp;<\/p>\n<p><strong>Lists\/Examples of the Private Sector Making an Impact:<\/strong><\/p>\n<p><a href=\"http:\/\/www.justmeans.com\/blogs\/private-sector-takes-steps-to-address-the-global-refugee-crisis\">http:\/\/www.justmeans.com\/blogs\/private-sector-takes-steps-to-address-the-global-refugee-crisis<\/a><\/p>\n<p><a href=\"https:\/\/www.wired.com\/2015\/12\/smartphone-syrian-refugee-crisis\/\">https:\/\/www.wired.com\/2015\/12\/smartphone-syrian-refugee-crisis\/<\/a><\/p>\n<p><a href=\"http:\/\/learningenglish.voanews.com\/a\/how-the-technology-industry-is-helping-refugees\/3574767.html\">http:\/\/learningenglish.voanews.com\/a\/how-the-technology-industry-is-helping-refugees\/3574767.html<\/a><\/p>\n<p><a href=\"http:\/\/www.dw.com\/en\/how-technology-can-change-the-refugee-crisis\/a-19295937\">http:\/\/www.dw.com\/en\/how-technology-can-change-the-refugee-crisis\/a-19295937<\/a><\/p>\n<p><a href=\"http:\/\/www.aljazeera.com\/news\/2015\/10\/google-crisis-info-hub-refugees-151024061606185.html\">http:\/\/www.aljazeera.com\/news\/2015\/10\/google-crisis-info-hub-refugees-151024061606185.html<\/a><\/p>\n<p><a href=\"https:\/\/www.wired.com\/2016\/01\/google-donates-millions-to-help-refugees-get-online\/\">https:\/\/www.wired.com\/2016\/01\/google-donates-millions-to-help-refugees-get-online\/<\/a><\/p>\n<p><a href=\"http:\/\/www.bloomberg.com\/politics\/articles\/2016-06-30\/obama-recruits-goldman-google-to-help-refugees-fleeing-wars\">http:\/\/www.bloomberg.com\/politics\/articles\/2016-06-30\/obama-recruits-goldman-google-to-help-refugees-fleeing-wars<\/a><\/p>\n<p><a href=\"https:\/\/www.theguardian.com\/media-network\/2016\/feb\/19\/global-tech-community-tackles-refugee-crisis-berlin\">https:\/\/www.theguardian.com\/media-network\/2016\/feb\/19\/global-tech-community-tackles-refugee-crisis-berlin<\/a><\/p>\n<p>&nbsp;<\/p>\n<p><strong>\u00a0<\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>How is digitization transforming the human smuggling business into Europe?  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