{"id":15688,"date":"2016-11-17T18:01:21","date_gmt":"2016-11-17T23:01:21","guid":{"rendered":"https:\/\/digital.hbs.edu\/platform-rctom\/submission\/dhl-vision-picking-blurring-digitization-and-manual-labor-through-augmented-reality\/"},"modified":"2016-11-17T18:01:21","modified_gmt":"2016-11-17T23:01:21","slug":"dhl-vision-picking-blurring-digitization-and-manual-labor-through-augmented-reality","status":"publish","type":"hck-submission","link":"https:\/\/d3.harvard.edu\/platform-rctom\/submission\/dhl-vision-picking-blurring-digitization-and-manual-labor-through-augmented-reality\/","title":{"rendered":"DHL Vision Picking \u2013 Blurring Digitization and Manual Labor Through Augmented Reality"},"content":{"rendered":"

Vision Picking \u2013 Pilot program<\/strong><\/p>\n

In January 2015, DHL, Ricoh, and Ubimax partnered to conduct a pilot program to improve the operational efficiency of manual picking in warehouses by using augmented reality. \u00a0\u201cPickers are equipped with advanced smart glasses which visually display where each picked item needs to be placed on the trolley. Vision Picking enables hands free order picking at a faster pace, along with reduced error rates\u201d [1].\u00a0 “The displays showed the respective task information during the picking process, including aisle, product location and quantity… and reduced the time it took the manual picker to correctly gather the items in the carts by 25%\u201d [2].<\/p>\n

\"vision_picking_in_the_warehouse_slide1\"<\/a>\u00a0[2]\u00a0\"vision_picking_in_the_warehouse_slide4\"<\/a>\u00a0[2]\u00a0\"vision_picking_in_the_warehouse_slide3\"<\/a>\u00a0[2]<\/p>\n

[3]<\/p>\n

“The vast majority of warehouses in the developed world still use the pick-by-paper approach. But any paper-based approach is slow and error prone. Furthermore, picking work is often undertaken by temporary workers who usually require cost-intensive training to ensure they pick efficiently and without making errors” [4] \u00a0 The pick-by-paper approach described is an approach where the picker has a paper (or tablet) showing the list of items that need to be picked from the shelves and put into the cart. \u00a0The picker then marks off the item as they are completed. \u00a0Some improvements to that system have been employed where it digitizes the list and uses a handheld scanner.<\/p>\n

The efficiency noted earlier is comparing a handheld barcode scanner and a clipboard with a printed paper that can quickly be checked off. \u00a0 Part of the benefit comes from the hands-free aspect of the Vision Picking glasses so the picker doesn’t have to put down the scanner to pick up the item and move it to the cart. \u00a0Another part of the benefit is that the picker is shown visually in the glasses what the best way to get to the location of the next items in the large warehouse. \u00a0As the items are scanned and put into the cart, the Vision Picking glasses also indicate which spot of the cart to put it in and how many items should go there, which reduces errors. \u00a0If you were an inexperienced picker trying to make sure you had the right items using the old picking system, you would have to make sure you were looking at the right line. \u00a0With the Vision Picking glasses you would only have the right information displayed so you wouldn’t have the possibility of making an error by reading the wrong line.<\/p>\n

 <\/p>\n

Putting Vision Picking into Perspective<\/strong><\/p>\n

While it certainly is exciting for warehouse workers to use new technology to improve efficiency and reduce errors, this is only part of the journey that DHL is working toward a greater cyber infrastructure. \u00a0DHL’s Supply Chain CEO John Gilbert said,\u00a0\u201cWe are excited to further test and develop vision picking as a solution that can be readily available to our customers. More importantly, this technology is not just one step towards digitalizing manual processes on the shop floor, it also takes us one step closer towards Industry 4.0. Testing technologies like augmented reality, robotics and Internet of Things will continue to be a big part of our DNA\u201d [1].<\/p>\n

 <\/p>\n

Industry 4.0<\/strong><\/p>\n

\"industry-4-0\"<\/a>[5]<\/p>\n

What is industry 4.0? \u00a0Industry 4.0 is defined “as the next phase in the digitization of the manufacturing sector… [dubbed ‘4.o’ because it is] the fourth major upheaval in modern manufacturing” [6].<\/p>\n

“Industry 4.0 introduces what has been called the \u201csmart factory,\u201d in which cyber-physical systems monitor the physical processes of the factory and make decentralized decisions [using machine learning algorithms]. The physical systems become Internet of Things, communicating and cooperating both with each other and with humans in real time via the wireless web” [7]. \u00a0The competitive advantage of a smart factory over a Industry 3.0 factory could be significant, but there are also a couple of concerns that need to be addressed.<\/p>\n

Challenges to Industry 4.0 Implementation<\/strong><\/p>\n

Challenges to implementing the Industry 4.0 model include:<\/p>\n

1) data security of integrating new systems,<\/p>\n

2) the high degree of reliabiltiy and stability of the cyber-physical communication,<\/p>\n

3) quality control without human oversight, and<\/p>\n

4) loss of jobs for workers being displaced by automation [see 7].<\/p>\n

 <\/p>\n

Future Reality?<\/strong><\/p>\n

While DHL’s use augmented reality with Vision Picking is impacting reality, how quickly will Industry 4.0 become a reality? \u00a0Would your answer be different if you led the transformation? \u00a0 \u00a0 (718 words)<\/p>\n

 <\/p>\n

[1]\u00a0http:\/\/www.dhl.com\/en\/press\/releases\/releases_2016\/all\/logistics\/dhl_rolls_out_global_augmented_reality_program.html<\/p>\n

[2] http:\/\/www.supplychain247.com\/article\/vision_picking_in_the_warehouse_augmented_reality_in_logistics<\/p>\n

[3] image: http:\/\/www.dhl.com\/content\/dam\/Local_Images\/g0\/press\/releases\/images\/group\/pr_g0_083116_full.jpg<\/p>\n

[4]\u00a0http:\/\/www.dhl.com\/en\/press\/releases\/releases_2016\/all\/logistics\/dhl_rolls_out_global_augmented_reality_program.html<\/p>\n

[5] image:\u00a0http:\/\/www.allaboutlean.com\/industry-4-0\/<\/p>\n

[6]\u00a0http:\/\/www.mckinsey.com\/business-functions\/operations\/our-insights\/manufacturings-next-act<\/p>\n

[7]\u00a0http:\/\/www.forbes.com\/sites\/bernardmarr\/2016\/06\/20\/what-everyone-must-know-about-industry-4-0\/#1ceebe044e3b<\/p>\n","protected":false},"excerpt":{"rendered":"

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