  {"id":15507,"date":"2016-11-17T04:51:09","date_gmt":"2016-11-17T09:51:09","guid":{"rendered":"https:\/\/digital.hbs.edu\/platform-rctom\/submission\/can-technology-transform-education\/"},"modified":"2016-11-17T04:56:10","modified_gmt":"2016-11-17T09:56:10","slug":"can-technology-transform-education","status":"publish","type":"hck-submission","link":"https:\/\/d3.harvard.edu\/platform-rctom\/submission\/can-technology-transform-education\/","title":{"rendered":"Can Technology Transform Education?"},"content":{"rendered":"<p><span style=\"color: #003366\"><strong>AltSchool: a 21<sup>st<\/sup> century solution<\/strong><\/span><\/p>\n<p>The advent of technology quickly captured teenagers\u2019 attention; In the US, they spend 9 hours a day consuming digital content<a href=\"#_edn2\" name=\"_ednref2\">[ii]<\/a>. In such a digitalized and interactive world, schools were left behind. They still assume students can learn by passively\u00a0watching classes, in one single pace, despite differences in individual learning curves.<\/p>\n<p><a href=\"https:\/\/d3.harvard.edu\/platform-rctom\/wp-content\/uploads\/sites\/4\/2016\/11\/altschool.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-15511 aligncenter\" src=\"https:\/\/d3.harvard.edu\/platform-rctom\/wp-content\/uploads\/sites\/4\/2016\/11\/altschool.jpg\" alt=\"altschool\" width=\"198\" height=\"88\" \/><\/a><\/p>\n<p>Founded by a former Google executive &#8211; Max Ventilla &#8211; and funded by both Mark Zuckerberg and VC firm Andreesen Horowitz, AltSchool bets on the development of hardware and software to create personalized education plans. The solution creates value and provides a feedback loop among the three main parties involved in the educational process:<\/p>\n<ul>\n<li><strong><u>Students<\/u><\/strong> have their own playlist \u2013 a personalized to-do list where they can find assignments, communicate with teachers and submit their work. The tool allows students to adapt learning to their own pace and is more interactive than traditional formats.<img loading=\"lazy\" decoding=\"async\" class=\"size-medium wp-image-15503 alignright\" src=\"https:\/\/d3.harvard.edu\/platform-rctom\/wp-content\/uploads\/sites\/4\/2016\/11\/mac-300x225.jpg\" alt=\"mac\" width=\"300\" height=\"225\" srcset=\"https:\/\/d3.harvard.edu\/platform-rctom\/wp-content\/uploads\/sites\/4\/2016\/11\/mac-300x225.jpg 300w, https:\/\/d3.harvard.edu\/platform-rctom\/wp-content\/uploads\/sites\/4\/2016\/11\/mac.jpg 400w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/li>\n<\/ul>\n<ul>\n<li><strong><u>Teachers<\/u><\/strong> tailor content on a student basis, promoting \u201cchild-centered learning\u201d and following individual natural interests. The tool provides a comprehensive portrait of a student\u2019s progress in all subjects, including social-emotional development and interests and passions<a href=\"#_edn3\" name=\"_ednref3\">[iii]<\/a>. Through the software, teachers can assign interactive educational models based on each kid\u2019s needs, track attendance and provide feedback. According to the\u00a0<a href=\"http:\/\/www.edtechroundup.org\/uploads\/2\/6\/5\/7\/2657242\/edgenuity_dream_classroom_report_033116_final.pdf\">Teacher\u2019s Dream Classroom Survey<\/a>, 70% of teachers feel that technology \u2013 via their own online resources &#8211; enriches the classroom experience<a href=\"#_edn4\" name=\"_ednref4\">[iv]<\/a>. Because the tools streamline tasks, educators can spend more quality time with students, review their progress and provide them with feedback. By tracking students\u2019 trajectory, success patterns and areas that need support, teachers can better plan and adapt future learning experiences.<\/li>\n<\/ul>\n<ul>\n<li><strong><u>Parents<\/u><\/strong> have a view of their child\u2019s individual progress, manage logistics and communicate to teachers though \u201cmy.altschool\u201d tool.<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><span style=\"color: #003366\"><strong>Teaching how to grow<\/strong><\/span><\/p>\n<p>Different from other education-tech companies, AltSchool goes beyond an application to support math and reading learning. Instead, it operates its own schools. It started in 2014 with a single San Francisco classroom with 20 students<a href=\"#_edn5\" name=\"_ednref5\">[v]<\/a> and now runs eight schools in California and New York<a href=\"#_edn6\" name=\"_ednref6\">[vi]<\/a>. The fast growth demonstrates an opportunity for AltSchool to expand its operations and to potentially sell its license to other schools in the future.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"size-medium wp-image-15504 aligncenter\" src=\"https:\/\/d3.harvard.edu\/platform-rctom\/wp-content\/uploads\/sites\/4\/2016\/11\/Success-formula-2-300x96.jpg\" alt=\"success-formula-2\" width=\"300\" height=\"96\" srcset=\"https:\/\/d3.harvard.edu\/platform-rctom\/wp-content\/uploads\/sites\/4\/2016\/11\/Success-formula-2-300x96.jpg 300w, https:\/\/d3.harvard.edu\/platform-rctom\/wp-content\/uploads\/sites\/4\/2016\/11\/Success-formula-2-768x245.jpg 768w, https:\/\/d3.harvard.edu\/platform-rctom\/wp-content\/uploads\/sites\/4\/2016\/11\/Success-formula-2-1024x326.jpg 1024w, https:\/\/d3.harvard.edu\/platform-rctom\/wp-content\/uploads\/sites\/4\/2016\/11\/Success-formula-2-600x191.jpg 600w, https:\/\/d3.harvard.edu\/platform-rctom\/wp-content\/uploads\/sites\/4\/2016\/11\/Success-formula-2.jpg 1600w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/p>\n<p>Despite its premium price &#8211; around $21,000 per student a year &#8211; the founder expects to scale the model down to a point where the price is slightly higher than educating a child in the public system. To do so, AltSchool will have to overcome some challenges and adapt key elements on its current operation:<\/p>\n<ol>\n<li><strong>Scale x Cost reduction (the chicken and egg situation)<\/strong>: different from products, a fundamental property of digital technology states that once an investment in network and\/or infrastructure is made, there should be no (or minimal) incremental cost in extending it to a new user<a href=\"#_edn7\" name=\"_ednref7\">[vii]<\/a>. Thus, it is natural to expect a higher cost during the launch phase, as AltSchool is still working on developing and improving its tools.<\/li>\n<\/ol>\n<ol start=\"2\">\n<li><strong>Organizational Components as enablers to value creation<\/strong>:\n<ul>\n<li><strong>People<\/strong>: recruiting high quality teachers, adept at technology and who relate to the company\u2019s vision will be crucial, despite expensive (some teachers at AltSchool earn about $100,000 a year). AltSchool will also have to hire software developers and engineers, roles that don\u2019t exist in conventional schools.<\/li>\n<li><strong>Culture<\/strong>: should reflect AltSchool\u2019s enablers for growth, such as excellence, collaboration, innovation and autonomy to educators to personalize teaching.<\/li>\n<li><strong>Critical Tasks<\/strong>: integrating technology with the world of lived experience will be key to provide students with complementary learnings. AltSchool already ensures that the majority of the work is completed off screen<a href=\"#_edn8\" name=\"_ednref8\">[viii]<\/a>, but it could go beyond and develop in-group experiences to incentivize collective learning and interaction among kids.<\/li>\n<li><strong>Formal Organization<\/strong>: AltSchool should develop processes and establish incentives focused on its platform improvement and students\u2019 performance.<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n<p>&nbsp;<\/p>\n<p><span style=\"color: #003366\"><strong>Kids may learn\u2026 but are they safe?<\/strong><\/span><\/p>\n<p>While working on scaling its business, AltSchool needs to carefully assess important risks to its operation. Security and data privacy are important hurdles for digital models, according to a study on Industrial Internet of Things<a href=\"#_edn9\" name=\"_ednref9\">[ix]<\/a>. With a great understanding of children\u2019s behaviors, activities, preferences and passions, AltSchool is developing a unique database that will potentially attract several companies.<\/p>\n<p>To mitigate the risk, AltSchool should leverage its expertise in technology to protect its company from external threats. It is crucial that it develops strict safety controls to avoid external attacks and that it only uses data to the purposes of the school experience or to any other that the parents may agree with.<\/p>\n<p><a href=\"https:\/\/d3.harvard.edu\/platform-rctom\/wp-content\/uploads\/sites\/4\/2016\/11\/Capture-5.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"size-medium wp-image-15513 aligncenter\" src=\"https:\/\/d3.harvard.edu\/platform-rctom\/wp-content\/uploads\/sites\/4\/2016\/11\/Capture-5-300x79.jpg\" alt=\"capture\" width=\"300\" height=\"79\" srcset=\"https:\/\/d3.harvard.edu\/platform-rctom\/wp-content\/uploads\/sites\/4\/2016\/11\/Capture-5-300x79.jpg 300w, https:\/\/d3.harvard.edu\/platform-rctom\/wp-content\/uploads\/sites\/4\/2016\/11\/Capture-5-768x202.jpg 768w, https:\/\/d3.harvard.edu\/platform-rctom\/wp-content\/uploads\/sites\/4\/2016\/11\/Capture-5-1024x270.jpg 1024w, https:\/\/d3.harvard.edu\/platform-rctom\/wp-content\/uploads\/sites\/4\/2016\/11\/Capture-5-600x158.jpg 600w, https:\/\/d3.harvard.edu\/platform-rctom\/wp-content\/uploads\/sites\/4\/2016\/11\/Capture-5.jpg 1847w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/a><\/p>\n<p><span style=\"color: #003366\"><strong>What\u2019s next? <\/strong><\/span><\/p>\n<p>By focusing on delivering its customer promise on a safe environment, AltSchool will be able to lead the educational transformation we have all been waiting for. After all, who doesn\u2019t want schools to be efficient, fun and high tech?<\/p>\n<p>[794 words]<\/p>\n<p>&nbsp;<\/p>\n<p>Sources<\/p>\n<p><a href=\"#_ednref1\" name=\"_edn1\">[i]<\/a> \u201c<a href=\"http:\/\/education.jhu.edu\/PD\/newhorizons\/Transforming%20Education\/Leadership%20in%20Education\/Leadership%20at%20Every%20Level\/\">Leadership at Every Level: Appreciative Inquiry in Education<\/a>\u201d, John Hopkins School of Education website, <a href=\"http:\/\/education.jhu.edu\/PD\/newhorizons\/Transforming%20Education\/Articles\/Understanding%20Why%20Education%20Must%20Change\/\">http:\/\/education.jhu.edu\/PD\/newhorizons\/Transforming%20Education\/Articles\/Understanding%20Why%20Education%20Must%20Change\/<\/a>, accessed November 2016.<\/p>\n<p><a href=\"#_ednref2\" name=\"_edn2\">[ii]<\/a> Vicky Rideout, M.A., VJR Consulting Inc., \u201cThe Common Sense Census: Media use by tweens and teens\u201d, 2015, p.15, <a href=\"https:\/\/www.commonsensemedia.org\/sites\/default\/files\/uploads\/research\/census_executivesummary.pdf\">https:\/\/www.commonsensemedia.org\/sites\/default\/files\/uploads\/research\/census_executivesummary.pdf<\/a>, accessed November 2016.<\/p>\n<p><a href=\"#_ednref3\" name=\"_edn3\">[iii]<\/a> Tech Crunch, \u201cAltschool Raises $100M From Founders Fund, Zuckerberg To Scale A Massive Network of Schools Around Personalized Learning\u201d, May 2015, <a href=\"https:\/\/techcrunch.com\/2015\/05\/04\/altschool-raises-100m-from-founders-fund-zuckerberg-to-scale-a-massive-network-of-schools-around-personalized-learning\/\">https:\/\/techcrunch.com\/2015\/05\/04\/altschool-raises-100m-from-founders-fund-zuckerberg-to-scale-a-massive-network-of-schools-around-personalized-learning\/<\/a>, accessed November 2016.<\/p>\n<p><a href=\"#_ednref4\" name=\"_edn4\">[iv]<\/a> Dan Soulas, \u201cTeacher\u2019s Dream Classroom\u201d, 2016, p.8, <a href=\"http:\/\/www.edtechroundup.org\/uploads\/2\/6\/5\/7\/2657242\/edgenuity_dream_classroom_report_033116_final.pdf\">http:\/\/www.edtechroundup.org\/uploads\/2\/6\/5\/7\/2657242\/edgenuity_dream_classroom_report_033116_final.pdf<\/a> , accessed November 2016.<\/p>\n<p><a href=\"#_ednref5\" name=\"_edn5\">[v]<\/a> Bloomberg, \u201cMark Zuckerberg and Silicon Valley VCs invest $100 million in a start-up elementary school\u201d, 2015, <a href=\"https:\/\/www.bloomberg.com\/news\/articles\/2015-05-04\/mark-zuckerberg-and-silicon-valley-vcs-invest-100-million-in-a-startup-elementary-school\">https:\/\/www.bloomberg.com\/news\/articles\/2015-05-04\/mark-zuckerberg-and-silicon-valley-vcs-invest-100-million-in-a-startup-elementary-school<\/a>, accessed November 2016.<\/p>\n<p><a href=\"#_ednref6\" name=\"_edn6\">[vi]<\/a> \u201cPress\u201d, AltSchool website, 2016, <a href=\"https:\/\/www.altschool.com\/altschool-opens-new-schools-in-manhattan-and-san-francisco\">https:\/\/www.altschool.com\/altschool-opens-new-schools-in-manhattan-and-san-francisco<\/a>, accessed November 2016.<\/p>\n<p><a href=\"#_ednref7\" name=\"_edn7\">[vii]<\/a> Marco Iansiti and Katim R. Lakhani, \u201cDigital Ubiquity: How Connections, Sensors, and Data are revolutionizing Business\u201d, 2014, p.4, <a href=\"https:\/\/services.hbsp.harvard.edu\/services\/proxy\/content\/56157960\/56157962\/1158b6f8f146cc2d02207d5ab2521095\">https:\/\/services.hbsp.harvard.edu\/services\/proxy\/content\/56157960\/56157962\/1158b6f8f146cc2d02207d5ab2521095<\/a>, accessed November 2016.<\/p>\n<p><a href=\"#_ednref8\" name=\"_edn8\">[viii]<\/a> \u201cEducation\u201d, AltSchool website, 2016, <a href=\"https:\/\/www.altschool.com\/education#technology\">https:\/\/www.altschool.com\/education#technology<\/a>, accessed November 2016.<\/p>\n<p>&nbsp;<\/p>\n<p><a href=\"#_ednref9\" name=\"_edn9\">[ix]<\/a> World Economic Forum, \u201cIndustrial Internet of Things: Unleashing the Potential of Connected Products and Services\u201d, 2015, p.4, <a href=\"http:\/\/www3.weforum.org\/docs\/WEFUSA_IndustrialInternet_Report2015.pdf\">http:\/\/www3.weforum.org\/docs\/WEFUSA_IndustrialInternet_Report2015.pdf<\/a>, accessed November 2016.<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Schools still adopt the same teaching method since the 19th century [i]. Can  AltSchool scale a more efficient and fun learning experience? <\/p>\n","protected":false},"author":1929,"featured_media":15514,"comment_status":"open","ping_status":"closed","template":"","categories":[2201,2076,599,2086,73,2200,998,37,1175,2197,2198,2128,2199,55],"class_list":["post-15507","hck-submission","type-hck-submission","status-publish","has-post-thumbnail","hentry","category-altschool","category-connectivity","category-digital-platform","category-digital-transformation","category-education","category-elementary-school","category-information-technology","category-innovation","category-integrated-digital-platforms","category-kids","category-online-learning","category-school","category-teacher","category-technology"],"connected_submission_link":"https:\/\/d3.harvard.edu\/platform-rctom\/assignment\/digitization-challenge-2016\/","yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Can Technology Transform Education? - Technology and Operations Management<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/d3.harvard.edu\/platform-rctom\/submission\/can-technology-transform-education\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Can Technology Transform Education? - Technology and Operations Management\" \/>\n<meta property=\"og:description\" content=\"Schools still adopt the same teaching method since the 19th century [i]. 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