{"id":1541,"date":"2015-12-05T23:41:46","date_gmt":"2015-12-06T04:41:46","guid":{"rendered":"https:\/\/digital.hbs.edu\/platform-rctom\/submission\/blue-apron-lifelong-learning-for-all\/"},"modified":"2015-12-05T23:44:54","modified_gmt":"2015-12-06T04:44:54","slug":"blue-apron-lifelong-learning-for-all","status":"publish","type":"hck-submission","link":"https:\/\/d3.harvard.edu\/platform-rctom\/submission\/blue-apron-lifelong-learning-for-all\/","title":{"rendered":"Blue Apron: Lifelong Learning For All"},"content":{"rendered":"<p><a href=\"https:\/\/i4tsk12in2b2y7uts14c528g-wpengine.netdna-ssl.com\/wp-content\/uploads\/sites\/4\/2015\/12\/blue-apron-1.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-1528\" src=\"https:\/\/i4tsk12in2b2y7uts14c528g-wpengine.netdna-ssl.com\/wp-content\/uploads\/sites\/4\/2015\/12\/blue-apron-1.jpg\" alt=\"blue-apron (1)\" width=\"3366\" height=\"1245\" srcset=\"https:\/\/d3.harvard.edu\/platform-rctom\/wp-content\/uploads\/sites\/4\/2015\/12\/blue-apron-1.jpg 3366w, https:\/\/d3.harvard.edu\/platform-rctom\/wp-content\/uploads\/sites\/4\/2015\/12\/blue-apron-1-300x111.jpg 300w, https:\/\/d3.harvard.edu\/platform-rctom\/wp-content\/uploads\/sites\/4\/2015\/12\/blue-apron-1-1024x379.jpg 1024w, https:\/\/d3.harvard.edu\/platform-rctom\/wp-content\/uploads\/sites\/4\/2015\/12\/blue-apron-1-600x222.jpg 600w\" sizes=\"auto, (max-width: 3366px) 100vw, 3366px\" \/><\/a><\/p>\n<p>Delivering over 5 million meals a month, Blue Apron has become the leader in the revolutionized meal-planning and grocery delivery service industry.\u00a0 Valued around $2B, this liaison between local farmers and hungry families has thrived since it first sprouted in 2012.<sup>1<\/sup> Blue Apron aims to satisfy its customers in four main ways: add more convenience, offer healthier options, create entertainment, and develop sustainable solutions.\u00a0 Each week, customers choose a few meals out of a handful of options for Blue Apron to plan, prepare, shop and deliver straight to the customer\u2019s door.\u00a0 Pre-meal planning, ingredient list creating, and grocery list shopping is no longer necessary.\u00a0 By combining fresh, seasonal, and locally grown produce, well-balanced, 500-700 calorie meals are made for the family.<sup>2\u00a0 <\/sup>New cuisines, ingredients and cooking techniques are mixed into the meal plan, which helps to keep cooking fun and to teach chefs new things.\u00a0 Lastly, by using Blue Apron, households can save 12-25% of purchased food and 50% of leafy greens from being thrown out each week.<sup>3<\/sup><\/p>\n<p>Blue Apron\u2019s operations are set up to support the value it serves to its customers via three main channels: controlled forecasting, vendor management, and warehouse management.<\/p>\n<ul>\n<li><strong>Controlled Forecasting:\u00a0<\/strong>By designating the handful of meals customers can choose from, Blue Apron controls the number of SKUs it serves each week.\u00a0 Not only are there fewer choices to select from, but the recipes can use specific ingredients, optimizing cost and raw materials usage.\u00a0 Furthermore, by having customers pre-select meals and delivery dates ahead of time, Blue Apron has a reliable forecast to use to manage its deliveries.\u00a0 Blue Apron\u2019s cancellation policies and accumulated data on typical percentage of cancellations also help manage the accuracy of forecasts.<\/li>\n<\/ul>\n<ul>\n<li><strong>Vendor Management:\u00a0<\/strong>Key to the success of Blue Apron is its relationships with local farmers.\u00a0 By sourcing locally and not through large corporations, Blue Apron is able to build sustainable and valuable relationships for both parties.\u00a0 Due to the controlled forecasting, Blue Apron can give farmers more control over their crop rotation by working as partners to plan for future crop harvests.\u00a0 The farmers can have a say in what produce should be planted to create healthier soil for sustainable farming.\u00a0 Blue Apron will know which ingredients will be harvested when, to help with meal planning.\u00a0 Produce selection is also influenced by Blue Apron as they can now request hard-to-find ingredients that the farmer can plant.<sup>2<\/sup>\u00a0 Additionally, Blue Apron can command lower bulk prices by purchasing ingredients ahead of time and farmers are willing to sell at these prices as it\u2019s a guaranteed source of revenue.<\/li>\n<\/ul>\n<ul>\n<li><strong>Warehouse management: <\/strong>In order to fulfill its 5 million meals a month, Blue Apron has three distributions centers located in the Jersey City, San Francisco and Dallas.<sup>1<\/sup>\u00a0 By only needing these three centers to serve all of its continental US customers, Blue Apron consolidated its necessary locations and saved overhead and infrastructure costs.\u00a0 Within each distribution center, there are refrigerated warehouses, which allows food to be kept fresher for longer.<sup>4<\/sup> \u00a0In addition, shipping costs can be considerably reduced because each warehouse is supplied with locally sourced produce. \u00a0Flexible packaging operations allows warehouses to package ingredients in a variety of quantities and packing methods, making it easier to optimize for cost savings. \u00a0In addition, each warehouse has customizable assembly lines for different meals, which is incredibly useful as meals changeover weekly.<sup>5<\/sup><\/li>\n<\/ul>\n<p><strong>\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0\u00a0<a href=\"https:\/\/i4tsk12in2b2y7uts14c528g-wpengine.netdna-ssl.com\/wp-content\/uploads\/sites\/4\/2015\/12\/Blue-Apron-Warehouse.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-1526 aligncenter\" src=\"https:\/\/i4tsk12in2b2y7uts14c528g-wpengine.netdna-ssl.com\/wp-content\/uploads\/sites\/4\/2015\/12\/Blue-Apron-Warehouse.jpg\" alt=\"Blue Apron Warehouse\" width=\"600\" height=\"400\" srcset=\"https:\/\/d3.harvard.edu\/platform-rctom\/wp-content\/uploads\/sites\/4\/2015\/12\/Blue-Apron-Warehouse.jpg 600w, https:\/\/d3.harvard.edu\/platform-rctom\/wp-content\/uploads\/sites\/4\/2015\/12\/Blue-Apron-Warehouse-300x200.jpg 300w\" sizes=\"auto, (max-width: 600px) 100vw, 600px\" \/><\/a>\u00a0<\/strong><\/p>\n<p><strong>Concerns Going Forward<\/strong><\/p>\n<p>Although Blue Apron has built its operations around controlled forecasting, two key concerns remain about how Blue Apron will be able to integrate its business model with its current operating model.\u00a0 First, as competition becomes fiercer and the novelty of the pre-planned meal wears off, it seems likely that customers will want more customizable food options.\u00a0 With more variation in meals and possibly made-to-order meals becoming a requirement, how will Blue Apron\u2019s current warehouse management flex in order to meet these new demands?\u00a0 Second, as Blue Apron is heavily investing in marketing to attract new customers, are they retaining customers quickly and in enough volume to be sustainable as a company?\u00a0 A customer only becomes profitable after multiple weeks of ordering.\u00a0 However, if many of them leave within the first month, will Blue Apron end up spending more money on gaining new users than it can generate through its recurring customers?<\/p>\n<p>In the culinary world, the Blue Apron is a symbol of lifelong learning in the kitchen.<sup>2<\/sup>\u00a0 Will Blue Apron be able to draw inspiration from its namesake and continue to innovate for its customers?<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Sources:<\/strong><\/p>\n<ol>\n<li><a href=\"http:\/\/www.forbes.com\/sites\/alexkonrad\/2015\/10\/14\/inside-blue-apron-and-the-meal-kit-rush\/\">http:\/\/www.forbes.com\/sites\/alexkonrad\/2015\/10\/14\/inside-blue-apron-and-the-meal-kit-rush\/<\/a><\/li>\n<li><a href=\"http:\/\/www.thestreet.com\/story\/12761156\/1\/blue-apron-takes-on-amazon-and-walmart-with-unique-recipe.html\">http:\/\/www.thestreet.com\/story\/12761156\/1\/blue-apron-takes-on-amazon-and-walmart-with-unique-recipe.html<\/a><\/li>\n<li><a href=\"http:\/\/www.eater.com\/2015\/6\/26\/8839791\/blue-apron-review-pros-cons-environment\">http:\/\/www.eater.com\/2015\/6\/26\/8839791\/blue-apron-review-pros-cons-environment<\/a><\/li>\n<li><a href=\"http:\/\/www.foodtechconnect.com\/2013\/12\/04\/blue-apron-ceo-business-model-scaling-distribution-sourcing\/\">http:\/\/www.foodtechconnect.com\/2013\/12\/04\/blue-apron-ceo-business-model-scaling-distribution-sourcing\/<\/a><\/li>\n<li><a href=\"https:\/\/vimeo.com\/80737895\">https:\/\/vimeo.com\/80737895<\/a><\/li>\n<\/ol>\n","protected":false},"excerpt":{"rendered":"<p>In the culinary world, the Blue Apron is a symbol of lifelong learning in the kitchen. Will Blue Apron be able to draw inspiration from its namesake and continue to innovate for its customers?<\/p>\n","protected":false},"author":1268,"featured_media":1542,"comment_status":"open","ping_status":"closed","template":"","categories":[314,33,7],"class_list":["post-1541","hck-submission","type-hck-submission","status-publish","has-post-thumbnail","hentry","category-blue-apron","category-food","category-winner"],"connected_submission_link":"https:\/\/d3.harvard.edu\/platform-rctom\/assignment\/the-tom-challenge-tom-winners-and-losers-assignment\/","yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Blue Apron: Lifelong Learning For All - Technology and Operations Management<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/d3.harvard.edu\/platform-rctom\/submission\/blue-apron-lifelong-learning-for-all\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Blue Apron: Lifelong Learning For All - Technology and Operations Management\" \/>\n<meta property=\"og:description\" content=\"In the culinary world, the Blue Apron is a symbol of lifelong learning in the kitchen. 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