{"id":13179,"date":"2016-11-04T17:50:15","date_gmt":"2016-11-04T21:50:15","guid":{"rendered":"https:\/\/digital.hbs.edu\/platform-rctom\/submission\/time-for-marriott-to-check-in-to-climate-change\/"},"modified":"2016-11-04T17:50:15","modified_gmt":"2016-11-04T21:50:15","slug":"time-for-marriott-to-check-in-to-climate-change","status":"publish","type":"hck-submission","link":"https:\/\/d3.harvard.edu\/platform-rctom\/submission\/time-for-marriott-to-check-in-to-climate-change\/","title":{"rendered":"Time for Marriott to \u2018Check-in\u2019 to Climate Change"},"content":{"rendered":"
Climate change has the potential to destroy Marriott International\u2019s business as we know it. From its resorts nestled along the beautiful white sandy beaches of the Caribbean to its majestic mountain ski lodges, Marriott is profitable when weather is stable and predictable, infectious diseases are kept in check, and traveler disruption is kept at a minimum. With Marriott\u2019s recent $13 billion acquisition of Starwood Hotels, can the world\u2019s largest hotel company rise to the occasion and curtail the effects of climate change?<\/p>\n
What climate change means for Marriott<\/strong><\/p>\n Science has spoken: there is no longer any reasonable doubt \u2013 or at least there shouldn\u2019t be \u2013 \u00a0regarding the formidability of climate change. For Marriott, which features more than 1.1 million rooms in over 110 countries, climate change means extreme, unpredictable weather, decreasing snow cover, and rising sea levels at its global properties \u2013 all of which yield decreased profitability.[1]<\/a> In fact, a study from Cornell University calculates losses from weather-related events to have increased by an average of 2% annually for the past 40 years.[2]<\/a><\/p>\n Environmental impact drives profitability<\/em><\/p>\n The extreme weather conditions are potentially devastating for Marriott, its customers, and the local community, including enhanced risk of flooding, drought, severe storms, heat waves, and infectious disease proliferation. These unpredictable, extreme weather events result in decreased revenue as guests will be displaced or even require a complete property shutdown. For example, during 2011-2012 revenues dropped 15% at its ski resort properties due to lack of snow.[3]<\/a><\/p>\n Furthermore, the Caribbean development report estimates that the cost to replace a hotel that has been damaged by a rising sea levels ranges from $9-80 million, not including costs associated with business interruption.[4]<\/a> Naturally, insurance premiums are also expected to rise with the additional risks that climate change causes. With rising insurance premiums, Marriott\u2019s bottom-line will shrink.<\/p>\n Consumer preferences drive satisfaction<\/em><\/p>\n Customers are also weighing in on the debate of climate change, making purchase decisions based on a hotel\u2019s sustainability practices. Numerous studies of the hotel industry show that commitment to environmental practices improves a hotel\u2019s profitability.[5]<\/a> Marriott, however, recognizes that although consumers value its sustainable efforts, overall service quality should not diminish.<\/p>\n Regulatory impact<\/em><\/p>\n The hospitality industry counts for between 4-6% of greenhouse gas emissions with forecasts expected to increase to 10% by 2025. Research from the University of Cambridge indicates that in response, governments are likely to consider carbon taxes to curtail greenhouse gas emissions.[6]<\/a><\/p>\n Marriott\u2019s sustainability efforts <\/strong><\/p>\n Recognizing the threat of climate change, Marriott established its global sustainability program in 2007. Through its sustainability practices as outlined below, Marriott aspires to be the global hospitality leader for environmental sustainability. [7]<\/a><\/p>\n To date, the culmination of Marriott\u2019s sustainability efforts has led to decreased energy intensity of 13.2%, water intensity of 10.4%, and GHG emissions intensity of 13.2% compared to a 2007 baseline. [8]<\/a><\/p>\n Additional opportunities for Marriott<\/strong><\/p>\n While Marriott has made considerable efforts in response to the challenges posed by climate change, the company\u2019s work is not yet done. Not even close. The following identifies areas Marriott should consider going forward:<\/p>\n Marriott was an industry pioneer in 2007 when it established its global sustainability initiatives. While Marriott recognizes that the threat of climate change is real, it must continue to develop innovative solutions and remain committed to stay ahead of the curve.<\/p>\n (800 Words)<\/p>\n Sources<\/strong><\/p>\n [1]<\/a> Hofmann, M. A. (April 9, 2007). RMS links weather losses, climate change. Business Insurance, 41(15), 20.<\/p>\n [2]<\/a> \u00a0Peir\u00f3-Signes, A., Segarra-O\u00f1a, M., Verma, R., Mond\u00e9jar-Jim\u00e9nez, J., & Vargas-Vargas, M. (2014). The impact of environmental certification on hotel guest ratings. Cornell Hospitality Quarterly, 55(1), 40-51. 04 Nov. 2016, http:\/\/scholarship.sha.cornell.edu\/articles\/376\/<\/p>\n [3]<\/a>“Physical Risks from Climate Change: A Guide for Companies and Investors on Disclosure and Management of Climate Impacts.”\u00a0www.calvert.com<\/em>. David Gardiner & Associates, LLC, n.d. Web. 4 Nov. 2016. <http:\/\/www.calvert.com\/NRC\/literature\/documents\/sr_Physical-Risks-from-Climate-Change.pdf>.<\/p>\n [4]<\/a> Sookram, Sandra. “The Impact of Climate Change on the Tourism Sector in Selected Caribbean Countries.”\u00a0Caribbean Development Report<\/em>\u00a02 (2007):\u00a0Http:\/\/www.cepal.org\/publicaciones\/xml\/3\/38253\/LCARL.245part4.pdf<\/em>. Web. 4 Nov. 2016.<\/p>\n [5]<\/a> Zhang, J. J., N. Joglekar, and R. Verma. 2012c. Pushing the frontier of sustainable service operations management: Evidence from US hospitality industry. Journal of Service Management 23 (3): 377-99.<\/p>\n [6]<\/a> “Climate \u00a0change \u00a0threatens \u00a0ski \u00a0and \u00a0beach \u00a0resorts, \u00a0reefs \u00a0an<\/em>\u00a0(n.d.): n. pag. University of Cambridge Institute for Sustainability Leadership. Web. 4 Nov. 2016. <http:\/\/www.cisl.cam.ac.uk>.<\/p>\n [7]<\/a> “Environmental & Green Initiatives | Marriott Corporate Responsibility.”\u00a0www.marriott.com<\/em>. Marriott International, n.d. Web. 04 Nov. 2016.<\/p>\n [8]<\/a> “2015 Update on Environmental Performance.”\u00a0Marriott.com<\/em>. N.p., n.d. Web. 4 Nov. 2016. <http:\/\/www.marriott.com\/Multimedia\/PDF\/CorporateResponsibility\/2015_Reports\/2015_EnvironmentalPerformance.pdf>.<\/p>\n
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