  {"id":12671,"date":"2016-11-04T17:30:46","date_gmt":"2016-11-04T21:30:46","guid":{"rendered":"https:\/\/digital.hbs.edu\/platform-rctom\/submission\/coral-bleaching-and\/"},"modified":"2016-11-04T17:30:46","modified_gmt":"2016-11-04T21:30:46","slug":"coral-bleaching-threatens-luxury-travel-company","status":"publish","type":"hck-submission","link":"https:\/\/d3.harvard.edu\/platform-rctom\/submission\/coral-bleaching-threatens-luxury-travel-company\/","title":{"rendered":"Coral Bleaching Threatens Luxury Travel Company"},"content":{"rendered":"<p>Over the last six years, I have traveled around the world to scuba dive on stunning reefs from the Rainbow River in Florida to the Carribean Sea off the coast of Bonaire.<\/p>\n<figure id=\"attachment_12702\" aria-describedby=\"caption-attachment-12702\" style=\"width: 239px\" class=\"wp-caption aligncenter\"><a href=\"https:\/\/d3.harvard.edu\/platform-rctom\/wp-content\/uploads\/sites\/4\/2016\/11\/diving-2.png\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-12702 size-medium\" src=\"https:\/\/d3.harvard.edu\/platform-rctom\/wp-content\/uploads\/sites\/4\/2016\/11\/diving-2-239x300.png\" alt=\"Source: personal photo. Rainbow River Florida, 2015.\" width=\"239\" height=\"300\" srcset=\"https:\/\/d3.harvard.edu\/platform-rctom\/wp-content\/uploads\/sites\/4\/2016\/11\/diving-2-239x300.png 239w, https:\/\/d3.harvard.edu\/platform-rctom\/wp-content\/uploads\/sites\/4\/2016\/11\/diving-2-479x600.png 479w, https:\/\/d3.harvard.edu\/platform-rctom\/wp-content\/uploads\/sites\/4\/2016\/11\/diving-2.png 552w\" sizes=\"auto, (max-width: 239px) 100vw, 239px\" \/><\/a><figcaption id=\"caption-attachment-12702\" class=\"wp-caption-text\">Source: personal photo. Rainbow River Florida, 2015.<\/figcaption><\/figure>\n<p>Coral reefs offer not only the most diverse ecosystems on our planet, but also sustain a $<em>30 billion dollar scuba diving tourism business worldwide.<\/em><sup>1<\/sup> For instance, \u201caccording to a report by the Key West chamber of commerce, tourists visiting the Florida Keys in the US generate at least $3 billion dollars in annual income, while Australia\u2019s Great Barrier Reef generates well over $1 billion per year.\u201d<sup>1<\/sup> However, climate change threatens both the health of reefs and the tourism sustained by reefs and the accompanying wildlife. \u00a0Rising sea temperatures \u2013 measured at a 0.1-degree Celsius increase in the past decade \u2013 have led to the death of coral reefs through a process called coral bleaching.<sup>2<\/sup> The climate risk to coral reefs is correlated with a risk to diving tourism; as reef ecosystems diminish, tourists will be less likely to travel to effected diving destinations as shown in <strong>Table 1<\/strong>.<\/p>\n<p>Table 1. Tourist Holiday Diving Preferences<\/p>\n<table style=\"height: 321px\" width=\"833\">\n<tbody>\n<tr>\n<td width=\"252\"><strong>Dive Holiday Preferences<\/strong><\/td>\n<td width=\"66\"><strong>Tourists<\/strong><\/td>\n<\/tr>\n<tr>\n<td width=\"252\">More likely to choose \u2018environmentally friendly\u2019 operation<\/td>\n<td width=\"66\">90%<\/td>\n<\/tr>\n<tr>\n<td width=\"252\">Plan holiday according to dive experience expected<\/td>\n<td width=\"66\">79%<\/td>\n<\/tr>\n<tr>\n<td width=\"252\">Importance of climate change issues in choosing an operation<\/td>\n<td width=\"66\">59%<\/td>\n<\/tr>\n<tr>\n<td width=\"252\">Importance of management of climate change in selecting holiday destination<\/td>\n<td width=\"66\">59%<\/td>\n<\/tr>\n<tr>\n<td width=\"252\">Often talk about coral reef health and fish numbers with other dive tourists<\/td>\n<td width=\"66\">76%<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>Source: Data excerpted from Marshall, Nadine A. , Marshall, Paul A. , Abdulla, Ameer , Rouphael, Tony and Ali, Amr, \u201cPreparing for climate change: recognising its early impacts through the perceptions of dive tourists and dive operators in the Egyptian Red Sea\u201d (Current Issues in Tourism, 2010), p. 7, Table 1.<\/p>\n<p>Kuoni Travel is one company that will be negatively affected by coral bleaching worldwide. Kuoni Travel is a UK organization that specializes in \u201cluxury and tailor-made travel\u201d; the tourism company was voted <em>World\u2019s Leading Luxury Touring Operator in 2014<\/em> by World Traveler awards.<sup>3 <\/sup>The company offers tourism packages to multiple scuba diving destinations in Africa, Asia, Australia and beyond. The environmental impacts of climate change on reefs\u2014including \u201cbiodiversity losses, loss of coral cover and reduced reef aesthetic\u201d\u2014 potentially lowers the destination appeal for scuba divers to effected locations.<sup>4<\/sup> The decline in destination appeal ultimately threatens Kuoni\u2019s business through diminishing tourism interest. This conclusion was supported by Kuoni\u2019s corporate responsibility assessment:<\/p>\n<p><em>\u201cA destination with a poor image for sustainability and climate friendliness could rapidly decline as a preferred destination with tourists with a strong environmental conscience. In contrast, by changing operating practices and with the support of appropriate communication activities, particular tourism businesses, destinations or sectors can actually position themselves to benefit from changes in tourist\u2019 attitudes rather than suffering negative impacts.\u201d<sup>5 <\/sup><\/em><\/p>\n<p>Kuoni strategically recognizes the threat of climate change, while also recognizing the potential opportunity a mitigation plan that leverages tourist attitudes presents.<\/p>\n<p>To blunt the impact of climate change on Kuoni\u2019s tourism business and play to environmentally conscious customers, the travel company has made a commitment to \u201cmeasuring and reducing the carbon footprint of [their] operations, building adaptive capacity in the destinations and encouraging [their] customers to reduce their climate impact by offsetting their flight emissions.\u201d<sup>5<\/sup> In 2008, Kuoni partnered with the International Union for Conservation of Nature (IUCN) to protect coral reefs in Egypt and the Maldives, two popular tourism diving destinations. The collaboration has completed the following steps to mitigate the effects of climate change on coral reefs<sup>5<\/sup>:<\/p>\n<ul>\n<li>Implemented four coral reef monitoring training workshops for 40 marine biologists and dive guides across dive resorts<\/li>\n<li>Created five monitoring protocols, including Coral Point Count and BleachWatch<\/li>\n<li>Built four island and reef habitats maps outlining reef biodiversity<\/li>\n<li>Developed three reef management plans<\/li>\n<\/ul>\n<p>The steps Kuoni and the IUCN are taking to mitigate the effects of climate change on coral reefs in Egypt and the Maldives are commendable. To further their impact, I recommend Kuoni scale their reef monitoring training workshops and monitoring protocols to additional diving resorts across their destination spectrum. Further, I recommend Kuoni include a carbon footprint associated with each travel offering to capture the environmental impact of customer flight\u00a0travel and activity. To extend the customer awareness approach, Kuoni\u00a0should offer customer discounts on trips that minimize carbon impact i.e. selecting a regional destination over a foreign destination to reduce flight emissions. By scaling their mitigation campaign and improving consumer awareness, Kuoni could improve their impact on coral reef health and benefit from the environmentally supportive attitudes of consumers.<\/p>\n<p><strong>638 words<\/strong><\/p>\n<p><span style=\"text-decoration: underline\">Endnotes<\/span><\/p>\n<ol>\n<li>World Wildlife Federation, \u201cCoral Reefs: Importance,\u201d<a href=\"http:\/\/wwf.panda.org\/about_our_earth\/blue_planet\/coasts\/coral_reefs\/coral_importance\/\">http:\/\/wwf.panda.org\/about_our_earth\/blue_planet\/coasts\/coral_reefs\/coral_importance\/<\/a>, accessed November 2016.<\/li>\n<li>National Geographic, \u201cSea Temperature Rise,\u201d http:\/\/ocean.nationalgeographic.com\/ocean\/explore\/pristine-seas\/critical-issues-sea-temperature-rise\/, accessed November 2016.<\/li>\n<li>Kuoni, \u201cOur Difference,\u201d <a href=\"http:\/\/www.kuoni.co.uk\/our-difference\">http:\/\/www.kuoni.co.uk\/our-difference<\/a>, accessed November 2016.<\/li>\n<li>Marshall, Nadine A. , Marshall, Paul A. , Abdulla, Ameer , Rouphael, Tony and Ali, Amr, \u201cPreparing for climate change: recognising its early impacts through the perceptions of dive tourists and dive operators in the Egyptian Red Sea\u201d, Current Issues in Tourism, 2010, iFirst article, 1\u201312, accessed November 2016.<\/li>\n<li>Kuoni, \u201cJoining Forces With the IUCN to Protec Coral Reefs,\u201d <a href=\"http:\/\/cr.kuoni.com\/corp-responsibility2013\/natural-resources\/coral-reef-protection\">http:\/\/cr.kuoni.com\/corp-responsibility2013\/natural-resources\/coral-reef-protection<\/a>, accessed November 2016.<\/li>\n<\/ol>\n","protected":false},"excerpt":{"rendered":"<p>Scuba diving &#8211; a $30 billion dollar tourism business worldwide &#8211; is threatened by rising sea temperatures. The luxury travel company, Kuoni, recognizes this threat and is taking steps to satisfy their environmentally-conscious customers. <\/p>\n","protected":false},"author":2215,"featured_media":13176,"comment_status":"open","ping_status":"closed","template":"","categories":[1854,1672,1848,1560,1555,1552,138,326],"class_list":["post-12671","hck-submission","type-hck-submission","status-publish","has-post-thumbnail","hentry","category-coral","category-coral-bleaching","category-egypt","category-great-barrier-reef","category-scuba","category-scuba-diving","category-travel","category-travel-services"],"connected_submission_link":"https:\/\/d3.harvard.edu\/platform-rctom\/assignment\/climate-change-challenge-2016\/","yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Coral Bleaching Threatens Luxury Travel Company - Technology and Operations Management<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/d3.harvard.edu\/platform-rctom\/submission\/coral-bleaching-threatens-luxury-travel-company\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Coral Bleaching Threatens Luxury Travel Company - Technology and Operations Management\" \/>\n<meta property=\"og:description\" content=\"Scuba diving - a $30 billion dollar tourism business worldwide - is threatened by rising sea temperatures. 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