  {"id":10904,"date":"2016-11-04T02:26:25","date_gmt":"2016-11-04T06:26:25","guid":{"rendered":"https:\/\/digital.hbs.edu\/platform-rctom\/submission\/online-shopping-and-sustainability-how-delivery-service-providers-see-sustainability\/"},"modified":"2016-11-04T17:19:40","modified_gmt":"2016-11-04T21:19:40","slug":"online-shopping-sustainable-shipping","status":"publish","type":"hck-submission","link":"https:\/\/d3.harvard.edu\/platform-rctom\/submission\/online-shopping-sustainable-shipping\/","title":{"rendered":"Online Shopping, Sustainable Shipping"},"content":{"rendered":"<p><strong>Environmental Impact of Online Retail<\/strong><\/p>\n<p>With the explosion of online retail, consumers are choosing click and mortar retail over traditional brick and mortar stores. Online retail presents a unique opportunity to have a positive impact on the environment and prevent climate change. Online consumer\u2019s behaviors are more efficient and sustainable than a traditional consumer. Maintaining a website as opposed to a physical store is one obvious way to decrease carbon footprint. However, less evident but still very dramatic benefits in sustainability comes from logistics of delivery.<\/p>\n<p>&nbsp;<\/p>\n<figure id=\"attachment_10837\" aria-describedby=\"caption-attachment-10837\" style=\"width: 432px\" class=\"wp-caption aligncenter\"><a href=\"https:\/\/d3.harvard.edu\/platform-rctom\/wp-content\/uploads\/sites\/4\/2016\/11\/Screen-Shot-2016-11-04-at-1.43.15-AM.png\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-10837\" src=\"https:\/\/d3.harvard.edu\/platform-rctom\/wp-content\/uploads\/sites\/4\/2016\/11\/Screen-Shot-2016-11-04-at-1.43.15-AM-300x168.png\" alt=\"exhibit1\" width=\"432\" height=\"242\" srcset=\"https:\/\/d3.harvard.edu\/platform-rctom\/wp-content\/uploads\/sites\/4\/2016\/11\/Screen-Shot-2016-11-04-at-1.43.15-AM-300x168.png 300w, https:\/\/d3.harvard.edu\/platform-rctom\/wp-content\/uploads\/sites\/4\/2016\/11\/Screen-Shot-2016-11-04-at-1.43.15-AM.png 547w\" sizes=\"auto, (max-width: 432px) 100vw, 432px\" \/><\/a><figcaption id=\"caption-attachment-10837\" class=\"wp-caption-text\">Exhibit 1: Detailed Carbon Footprint of the buying process of a toy in an urban area<\/figcaption><\/figure>\n<p>&nbsp;<\/p>\n<p><strong>Greener Delivery<\/strong><\/p>\n<p>On average, the carbon footprint of a \u201cCybernaut\u201d, defined as a shopper who performs all of the buying process\u2014searches, purchases, and returns\u2014online, is almost half of that of a \u201cTraditional Shopper\u201d, a shopper who shops only in physical stores [1]. This is due to the fact that parcel carriers optimize the delivery process for many customers while a traditional shopper produces a lot of emissions from the customer transporting back and forth from the stores, and often making multiple trips. Even with higher return rates, online shopping has a lower carbon footprint than traditional shopping due to massive savings caused by saving on transportation.<\/p>\n<p>Carbon emission savings in grocery delivery illustrate this effect even more clearly. Trucks optimized for delivery to be filled to capacity and on routes optimized for delivery will deliver to a clustered network of consumers, can cut carbon emissions by half, compared to individual consumers purchasing groceries at the store [2].<\/p>\n<p>&nbsp;<\/p>\n<figure id=\"attachment_10859\" aria-describedby=\"caption-attachment-10859\" style=\"width: 448px\" class=\"wp-caption aligncenter\"><a href=\"https:\/\/d3.harvard.edu\/platform-rctom\/wp-content\/uploads\/sites\/4\/2016\/11\/Exhibit2.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\" wp-image-10859\" src=\"https:\/\/d3.harvard.edu\/platform-rctom\/wp-content\/uploads\/sites\/4\/2016\/11\/Exhibit2-300x146.jpg\" alt=\"Exhibit 2: Diagram of how a delivery truck can save mileage compared to personal vehicles\" width=\"448\" height=\"218\" srcset=\"https:\/\/d3.harvard.edu\/platform-rctom\/wp-content\/uploads\/sites\/4\/2016\/11\/Exhibit2-300x146.jpg 300w, https:\/\/d3.harvard.edu\/platform-rctom\/wp-content\/uploads\/sites\/4\/2016\/11\/Exhibit2.jpg 588w\" sizes=\"auto, (max-width: 448px) 100vw, 448px\" \/><\/a><figcaption id=\"caption-attachment-10859\" class=\"wp-caption-text\">Exhibit 2: Diagram of how a delivery truck can save mileage compared to personal vehicles<\/figcaption><\/figure>\n<p>Furthermore, because fuel cost is often the most significant cost, logistics providers are placed in a unique position of being incentivized to be sustainable. Becoming fuel efficient and saving on operating costs will not only cut greenhouse gas emissions but also improve their bottom line. Which begs the question: how are delivery service providers dealing with sustainability?<\/p>\n<p><strong>USPS and Climate Change<\/strong><\/p>\n<p>As the federal agency providing delivery services to any address in the entire U.S., USPS is one of the most important delivery service providers in the U.S [3].<\/p>\n<p>USPS has reported their carbon emission every year since 2008. USPS also created a committee called Climate Change Adaptation Working Group (CCAWG) to address specific issues related to climate adaptation planning. CCAWG meets monthly and sets roadmaps and milestones to make USPS more sustainable and adaptable to climate change [4].<\/p>\n<p>USPS\u2019 policies are summarized as:<\/p>\n<ol>\n<li>Climate Change Integration and Collaboration\n<ul>\n<li>Maintain awareness of climate change and monitor implementation of climate planning activities.<\/li>\n<\/ul>\n<\/li>\n<li>Employees\n<ul>\n<li>Protect employees from climate related risks such as safety while delivering in extreme weather<\/li>\n<\/ul>\n<\/li>\n<li>Network and Fleet\n<ul>\n<li>Consider climate change and disaster management when deciding to change network operations facilities<\/li>\n<\/ul>\n<\/li>\n<li>Facilities and Infrastructure\n<ul>\n<li>Evaluate climate risk for plans related to equipment and real estate of facilities<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n<figure id=\"attachment_10867\" aria-describedby=\"caption-attachment-10867\" style=\"width: 242px\" class=\"wp-caption aligncenter\"><a href=\"https:\/\/d3.harvard.edu\/platform-rctom\/wp-content\/uploads\/sites\/4\/2016\/11\/Screen-Shot-2016-11-04-at-2.01.19-AM.png\"><img loading=\"lazy\" decoding=\"async\" class=\"size-medium wp-image-10867\" src=\"https:\/\/d3.harvard.edu\/platform-rctom\/wp-content\/uploads\/sites\/4\/2016\/11\/Screen-Shot-2016-11-04-at-2.01.19-AM-242x300.png\" alt=\"Exhibit 3: Effects on USPS from Climate Changes\" width=\"242\" height=\"300\" srcset=\"https:\/\/d3.harvard.edu\/platform-rctom\/wp-content\/uploads\/sites\/4\/2016\/11\/Screen-Shot-2016-11-04-at-2.01.19-AM-242x300.png 242w, https:\/\/d3.harvard.edu\/platform-rctom\/wp-content\/uploads\/sites\/4\/2016\/11\/Screen-Shot-2016-11-04-at-2.01.19-AM.png 425w\" sizes=\"auto, (max-width: 242px) 100vw, 242px\" \/><\/a><figcaption id=\"caption-attachment-10867\" class=\"wp-caption-text\">Exhibit 3: Effects on USPS from Climate Changes<\/figcaption><\/figure>\n<p>While USPS Climate Change Adaption Plan addresses how to minimize the operational hindrance climate change might have, their plan is limited to risk mitigation. They do not address how to improve their operations by making it more sustainable. USPS pales in comparison to other delivery service providers that are leveraging sustainability to improve their operations.<\/p>\n<p><strong>DHL<\/strong><\/p>\n<p>DHL perhaps due to the fact that it is a much bigger and global delivery service provider, has made a more tangible action plan in addressing Climate Change. In 2007 DHL committed to reducing their carbon footprint by 30% by 2020. Since then they have adopted many sustainable practices to become more environmental and more operationally efficient.<\/p>\n<p>Some examples of their practices include [5]:<\/p>\n<ol>\n<li>Deploying more fuel efficient vehicle such as electric or hybrid vehicles, aerodynamically engineered trucks<\/li>\n<li>Replacing old aircraft carriers with newer models and optimizing cargo space to be more fuel efficient<\/li>\n<li>Using technology to calculate the best delivery routes to increase efficiency<\/li>\n<li>Providing \u201cClimate Neutral\u201d delivery methods by offsetting with voluntary emissions trading schemes<\/li>\n<\/ol>\n<p><strong>UPS<\/strong><\/p>\n<p>UPS, one of DHL\u2019s competitors, also published their Climate Change Statement, a commitment on how to select climate change policies. Their resolutions are very similar to DHL\u2019s plans and revolve around network and mode optimization (logistics optimization), investing in fuel-efficient or alternative fuel technologies, and reporting greenhouse gas data in compliance to governing bodies [6].<\/p>\n<p><strong>Room for Improvements for USPS<\/strong><\/p>\n<p>As USPS is neither international nor private, imposing DHL and UPS\u2019 standard of commitment to Climate Change on USPS would be unfair. However, given the massive potential for carbon emission decreases in the delivery industry as online retail continues to grow, USPS should further implement ways to become more fuel efficient in their vehicles and optimize their routes.<\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"text-decoration: underline\">Sources<\/span><\/p>\n<p>[1] Dimitri Weideli, \u201cEnvironmental Analysis of US Online Shopping,\u201d http:\/\/ctl.mit.edu\/sites\/ctl.mit.edu\/files\/library\/public\/Dimitri-Weideli-Environmental-Analysis-of-US-Online-Shopping_0.pdf<\/p>\n<p>[2] Michelle Ma, \u201cGrocery Delivery Is Greener Than Driving To The Store,\u201d http:\/\/www.washington.edu\/news\/2013\/04\/29\/grocery-delivery-service-is-greener-than-driving-to-the-store\/<\/p>\n<p>[3] \u201cClimate Change Adaptation Plan,\u201d United States Postal Service, accessed November 3, 2016, http:\/\/about.usps.com\/who-we-are\/leadership\/about-usps.htm<\/p>\n<p>[4] \u201cAbout the United States Postal Service\u201d, United States Postal Service, accessed November 3, 2016, https:\/\/about.usps.com\/what-we-are-doing\/green\/pdf\/CCAP_FINAL_2014.pdf<\/p>\n<p>[5] \u201cDHL Go Green Solutions,\u201d DHL, accessed November 3, 2016, http:\/\/www.dhl-usa.com\/en\/about_us\/green_solutions.html<\/p>\n<p>[6] \u201cUPS Environmental Policy Statement and Environmental Guidance Statements\u201d, \u00a0UPS Press Room, accessed November 3, 2016, https:\/\/pressroom.ups.com\/pressroom\/ContentDetailsViewer.page?ConceptType=FactSheets&amp;id=1426321598574-579<\/p>\n<p>&nbsp;<\/p>\n<p>Exhibit 1. Dimitri Weideli, \u201cEnvironmental Analysis of US Online Shopping,\u201d p 5. http:\/\/ctl.mit.edu\/sites\/ctl.mit.edu\/files\/library\/public\/Dimitri-Weideli-Environmental-Analysis-of-US-Online-Shopping_0.pdf<\/p>\n<p>Exhibit 2. Michelle Ma, \u201cGrocery Delivery Is Greener Than Driving To The Store,\u201d p 1.\u00a0http:\/\/www.washington.edu\/news\/2013\/04\/29\/grocery-delivery-service-is-greener-than-driving-to-the-store\/<\/p>\n<p>Exhibit 3. \u201cUPS Environmental Policy Statement and Environmental Guidance Statements\u201d, \u00a0UPS Press Room, accessed November 3, 2016, https:\/\/pressroom.ups.com\/pressroom\/ContentDetailsViewer.page?ConceptType=FactSheets&amp;id=1426321598574-579<\/p>\n<p>&nbsp;<\/p>\n<p>Word count (excluding sources): 791<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Online shopping cuts shoppers&#039; carbon footprint by half. Are delivery service providers like USPS seizing this opportunity to become sustainable?<\/p>\n","protected":false},"author":2037,"featured_media":10905,"comment_status":"open","ping_status":"closed","template":"","categories":[],"class_list":["post-10904","hck-submission","type-hck-submission","status-publish","has-post-thumbnail","hentry"],"connected_submission_link":"https:\/\/d3.harvard.edu\/platform-rctom\/assignment\/climate-change-challenge-2016\/","yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Online Shopping, Sustainable Shipping - Technology and Operations Management<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/d3.harvard.edu\/platform-rctom\/submission\/online-shopping-sustainable-shipping\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Online Shopping, Sustainable Shipping - Technology and Operations Management\" \/>\n<meta property=\"og:description\" content=\"Online shopping cuts shoppers&#039; carbon footprint by half. 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