  {"id":10802,"date":"2016-11-04T08:02:52","date_gmt":"2016-11-04T12:02:52","guid":{"rendered":"https:\/\/digital.hbs.edu\/platform-rctom\/submission\/can-allstate-be-the-hail-mary-to-the-climate-change-debate\/"},"modified":"2016-11-04T08:02:52","modified_gmt":"2016-11-04T12:02:52","slug":"can-allstate-be-the-hail-mary-to-the-climate-change-debate","status":"publish","type":"hck-submission","link":"https:\/\/d3.harvard.edu\/platform-rctom\/submission\/can-allstate-be-the-hail-mary-to-the-climate-change-debate\/","title":{"rendered":"Can Allstate be the \u2018Hail Mary\u2019 to the Climate Change Debate?"},"content":{"rendered":"<p>Although for many companies the risks of global warming seem to be an issue of the future, insurance companies are directly impacted by climate change given their business model. The Allstate Corporation is the largest publicly held personal lines property and casualty insurer in America, with nearly $105 billion in total assets, and has recognized the prevalence of climate change.<\/p>\n<h5 style=\"text-align: right\"><a href=\"https:\/\/d3.harvard.edu\/platform-rctom\/wp-content\/uploads\/sites\/4\/2016\/11\/Allstate.svg_.png\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-10882 aligncenter\" src=\"https:\/\/d3.harvard.edu\/platform-rctom\/wp-content\/uploads\/sites\/4\/2016\/11\/Allstate.svg_.png\" alt=\"allstate-svg\" width=\"389\" height=\"110\" srcset=\"https:\/\/d3.harvard.edu\/platform-rctom\/wp-content\/uploads\/sites\/4\/2016\/11\/Allstate.svg_.png 1280w, https:\/\/d3.harvard.edu\/platform-rctom\/wp-content\/uploads\/sites\/4\/2016\/11\/Allstate.svg_-300x85.png 300w, https:\/\/d3.harvard.edu\/platform-rctom\/wp-content\/uploads\/sites\/4\/2016\/11\/Allstate.svg_-768x218.png 768w, https:\/\/d3.harvard.edu\/platform-rctom\/wp-content\/uploads\/sites\/4\/2016\/11\/Allstate.svg_-1024x290.png 1024w, https:\/\/d3.harvard.edu\/platform-rctom\/wp-content\/uploads\/sites\/4\/2016\/11\/Allstate.svg_-600x170.png 600w\" sizes=\"auto, (max-width: 389px) 100vw, 389px\" \/><\/a><\/h5>\n<h5 style=\"text-align: right\"><\/h5>\n<h5 style=\"text-align: right\"><strong>Exhibit 1: Allstate\u2019s Relative Materiality \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0<\/strong><\/h5>\n<p>&nbsp;<\/p>\n<p>Climate change is projected to increase the frequency and severity of extreme weather events. As <a href=\"https:\/\/d3.harvard.edu\/platform-rctom\/wp-content\/uploads\/sites\/4\/2016\/11\/Allsate-1.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-10746 alignright\" src=\"https:\/\/d3.harvard.edu\/platform-rctom\/wp-content\/uploads\/sites\/4\/2016\/11\/Allsate-1.jpg\" alt=\"allsate\" width=\"337\" height=\"234\" srcset=\"https:\/\/d3.harvard.edu\/platform-rctom\/wp-content\/uploads\/sites\/4\/2016\/11\/Allsate-1.jpg 1547w, https:\/\/d3.harvard.edu\/platform-rctom\/wp-content\/uploads\/sites\/4\/2016\/11\/Allsate-1-300x208.jpg 300w, https:\/\/d3.harvard.edu\/platform-rctom\/wp-content\/uploads\/sites\/4\/2016\/11\/Allsate-1-768x533.jpg 768w, https:\/\/d3.harvard.edu\/platform-rctom\/wp-content\/uploads\/sites\/4\/2016\/11\/Allsate-1-1024x710.jpg 1024w, https:\/\/d3.harvard.edu\/platform-rctom\/wp-content\/uploads\/sites\/4\/2016\/11\/Allsate-1-600x416.jpg 600w\" sizes=\"auto, (max-width: 337px) 100vw, 337px\" \/><\/a>a consequence, economic losses caused by natural catastrophes could increase significantly. [1]\u00a0Given its operating model, increased frequency and severity of natural catastrophes and weather events impact not only the short-term profitability of Allstate, as claims increase for floods, hurricanes and fires, but also the long-term profitability, as historical risk models become obsolete. Allstate\u2019s success depends on their ability to properly price, model, and underwrite climate-related risks, and thus climate change is a critical and timely issue for Allstate and its stakeholders.<\/p>\n<p>&nbsp;<\/p>\n<h6 style=\"text-align: right\"><\/h6>\n<h6 style=\"text-align: right\">Source:\u00a0Allstate Corporate Responsibility. http:\/\/corporateresponsibility.allstate.com\/corporate-responsibility-strategy\/materiality-and-stakeholder-engagement.<\/h6>\n<p style=\"text-align: left\">Allstate&#8217;s first response to climate change risks has been to limit their exposure to high-risk areas. As part of their catastrophe management plan, Allstate has decreased their exposure of personal homeowners and landlord package policy in coastal areas. For example, Allstate ceased writing new homeowner and landlord package policy business in California in 2007, and in Florida in 2011. [2] Allstate&#8217;s CEO\u00a0Tom Wilson predicted losses from natural disasters such as Hurricane Mathew, will likely be lower than its competitors, given its prior decision to lower marker share in Florida, thus reducing exposure. [3]\u00a0This is an undesirable solution, since it merely limits Allstate&#8217;s&#8217; insurance availability and shifts risk to households.<\/p>\n<p>Therefore, Allstate has decided to go beyond risk-management and take a a more active stance against climate change through three initiatives: (1) Improve, (2) Innovate, and (3) Influence.<\/p>\n<h4><em><span style=\"color: #3366ff\"><strong>Can Allstate, which touches 16 million households nationwide, be the advocate and role model for climate-reducing tactics we&#8217;ve been hoping for?<\/strong><\/span><\/em><\/h4>\n<h3 style=\"text-align: center\"><strong><u><span style=\"color: #000080\">Improve: Reduce Emissions\u00a0Through Business Operations<\/span><\/u><\/strong><\/h3>\n<h5>Exhibit 2: Allstate\u2019s Energy Reduction<\/h5>\n<p><a href=\"https:\/\/d3.harvard.edu\/platform-rctom\/wp-content\/uploads\/sites\/4\/2016\/11\/capture-2.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-10877 alignleft\" src=\"https:\/\/d3.harvard.edu\/platform-rctom\/wp-content\/uploads\/sites\/4\/2016\/11\/capture-2.jpg\" alt=\"capture-2\" width=\"210\" height=\"200\" srcset=\"https:\/\/d3.harvard.edu\/platform-rctom\/wp-content\/uploads\/sites\/4\/2016\/11\/capture-2.jpg 1220w, https:\/\/d3.harvard.edu\/platform-rctom\/wp-content\/uploads\/sites\/4\/2016\/11\/capture-2-300x285.jpg 300w, https:\/\/d3.harvard.edu\/platform-rctom\/wp-content\/uploads\/sites\/4\/2016\/11\/capture-2-768x730.jpg 768w, https:\/\/d3.harvard.edu\/platform-rctom\/wp-content\/uploads\/sites\/4\/2016\/11\/capture-2-1024x974.jpg 1024w, https:\/\/d3.harvard.edu\/platform-rctom\/wp-content\/uploads\/sites\/4\/2016\/11\/capture-2-600x570.jpg 600w\" sizes=\"auto, (max-width: 210px) 100vw, 210px\" \/><\/a>Allstate created a Sustainability Council, composed of senior leaders from across the company, which meet 3 times a year, to guide environmental efforts and to provide opportunities for its employees to engage in sustainability strategies. In 2010, Allstate pledge to reduce its energy use by 20%, and the company surpassed this goal in 2014, six-years ahead of scheduled.\u00a0\u00a0[4]<\/p>\n<h5><\/h5>\n<h6><\/h6>\n<h6><\/h6>\n<h6>Source:\u00a0Allstate Corporate Responsibility | Energy, Emissions and Waste. http:\/\/corporateresponsibility.allstate.com\/environment\/energy-emissions-and-waste.<\/h6>\n<p style=\"text-align: right\"><strong>Exhibit 3: Allstate\u2019s Customer Paperless Initiative (% of Usage)<\/strong><\/p>\n<p>In addition to energy conservation, Allstate identified paper as its largest source of potential waste and thus has focused o<a href=\"https:\/\/d3.harvard.edu\/platform-rctom\/wp-content\/uploads\/sites\/4\/2016\/11\/Capture.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-10878 alignright\" src=\"https:\/\/d3.harvard.edu\/platform-rctom\/wp-content\/uploads\/sites\/4\/2016\/11\/Capture.jpg\" alt=\"capture\" width=\"379\" height=\"115\" srcset=\"https:\/\/d3.harvard.edu\/platform-rctom\/wp-content\/uploads\/sites\/4\/2016\/11\/Capture.jpg 2123w, https:\/\/d3.harvard.edu\/platform-rctom\/wp-content\/uploads\/sites\/4\/2016\/11\/Capture-300x91.jpg 300w, https:\/\/d3.harvard.edu\/platform-rctom\/wp-content\/uploads\/sites\/4\/2016\/11\/Capture-768x233.jpg 768w, https:\/\/d3.harvard.edu\/platform-rctom\/wp-content\/uploads\/sites\/4\/2016\/11\/Capture-1024x310.jpg 1024w, https:\/\/d3.harvard.edu\/platform-rctom\/wp-content\/uploads\/sites\/4\/2016\/11\/Capture-600x182.jpg 600w\" sizes=\"auto, (max-width: 379px) 100vw, 379px\" \/><\/a>n significantly reducing paper usage. It\u2019s reduced internal paper use through awareness campaigns and tracking mechanism. It has also reduced customers\u2019 use through three paperless initiatives (ePolicy, eBill, My Account). All of these initiatives not only reduce Allstate&#8217;s environmental footprint and its costs, but also incentivizes\u00a0consumers to reduce their own footprint. [4]<\/p>\n<h6 style=\"text-align: right\">\u00a0Source:\u00a0Allstate Corporate Responsibility | Energy, Emissions and Waste. http:\/\/corporateresponsibility.allstate.com\/environment\/energy-emissions-and-waste.<\/h6>\n<p>In 2015, <em>Newsweek<\/em> magazine named Allstate one of the World\u2019s Greenest Companies (#81) for the sixth time. Allstate was also recognized as a leader among S&amp;P 500 companies for their disclosure of climate change data by CDP, the world\u2019s only global environmental disclosure system. They scored 97 out of 100 in 2014 report, the highest score the company has received since it started reporting in 2007.<\/p>\n<p>&nbsp;<\/p>\n<h3 style=\"text-align: center\"><span style=\"color: #000080\"><strong><u>Innovate: Products and Services<\/u><\/strong><\/span><\/h3>\n<p>A unique opportunity arises for insurance companies to become more than just low-emission companies. Allstate has begun developing creative insurance products that will further incentivize clients to reduce emissions, while benefiting from the product sales.<\/p>\n<p><strong><a href=\"https:\/\/d3.harvard.edu\/platform-rctom\/wp-content\/uploads\/sites\/4\/2016\/11\/7463541_larger.png\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-10855 alignleft\" src=\"https:\/\/d3.harvard.edu\/platform-rctom\/wp-content\/uploads\/sites\/4\/2016\/11\/7463541_larger.png\" alt=\"7463541_larger\" width=\"67\" height=\"67\" srcset=\"https:\/\/d3.harvard.edu\/platform-rctom\/wp-content\/uploads\/sites\/4\/2016\/11\/7463541_larger.png 175w, https:\/\/d3.harvard.edu\/platform-rctom\/wp-content\/uploads\/sites\/4\/2016\/11\/7463541_larger-150x150.png 150w\" sizes=\"auto, (max-width: 67px) 100vw, 67px\" \/><\/a> Milewise:<\/strong> It\u2019s a new kind of insurance. You pay a rate per mile when you drive plus a low rate per day. It\u2019s easy to pay as you go with automatic replenishment via your credit card. Whatever you spend in a day is deducted from your account so you can see real-time costs and budget better.<\/p>\n<p><strong><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-10856 alignright\" src=\"https:\/\/d3.harvard.edu\/platform-rctom\/wp-content\/uploads\/sites\/4\/2016\/11\/energy-star-logo.jpg\" alt=\"energy-star-logo\" width=\"70\" height=\"72\" srcset=\"https:\/\/d3.harvard.edu\/platform-rctom\/wp-content\/uploads\/sites\/4\/2016\/11\/energy-star-logo.jpg 1142w, https:\/\/d3.harvard.edu\/platform-rctom\/wp-content\/uploads\/sites\/4\/2016\/11\/energy-star-logo-293x300.jpg 293w, https:\/\/d3.harvard.edu\/platform-rctom\/wp-content\/uploads\/sites\/4\/2016\/11\/energy-star-logo-768x787.jpg 768w, https:\/\/d3.harvard.edu\/platform-rctom\/wp-content\/uploads\/sites\/4\/2016\/11\/energy-star-logo-999x1024.jpg 999w, https:\/\/d3.harvard.edu\/platform-rctom\/wp-content\/uploads\/sites\/4\/2016\/11\/energy-star-logo-586x600.jpg 586w\" sizes=\"auto, (max-width: 70px) 100vw, 70px\" \/><br \/>\nHomeowners Policy Green Improvement Reimbursement: <\/strong>A type of insurance coverage that can help pay you back for the<br \/>\nadditional cost of replacing damaged or destroyed covered items with more energy-efficient items after a loss.<\/p>\n<p>&nbsp;<\/p>\n<p>Pay-as-you-drive insurance products, such as Milewise, recognize that smaller distances reduces accidents, while decreasing carbon emission, therefore providing win-win opportunities for Allstate. Reimbursement programs like the Green Improvement remove the consumer&#8217;s switching costs associated with moving to energy-efficient products, thus encouraging consumers to become more &#8220;green&#8221;.<\/p>\n<p>&nbsp;<\/p>\n<h3 style=\"text-align: center\"><span style=\"color: #000080\"><strong><u>Influence: Public Advocacy<\/u><\/strong><\/span><\/h3>\n<p>In addition to indirectly nudging consumers to make better choices through their products, Allstate has taken upon themselves to become a strong advocate for the importance of decreasing climate change effects. Through blog posts and campaigns, they are educating and encouraging consumers to make energy-efficient decisions.<\/p>\n<h5 style=\"text-align: center\">Exhibit 4: Infographic from Allstate Blog<\/h5>\n<p><a href=\"https:\/\/d3.harvard.edu\/platform-rctom\/wp-content\/uploads\/sites\/4\/2016\/11\/allstate_infographic_r21.png\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-10822 aligncenter\" src=\"https:\/\/d3.harvard.edu\/platform-rctom\/wp-content\/uploads\/sites\/4\/2016\/11\/allstate_infographic_r21.png\" alt=\"allstate_infographic_r21\" width=\"169\" height=\"634\" srcset=\"https:\/\/d3.harvard.edu\/platform-rctom\/wp-content\/uploads\/sites\/4\/2016\/11\/allstate_infographic_r21.png 690w, https:\/\/d3.harvard.edu\/platform-rctom\/wp-content\/uploads\/sites\/4\/2016\/11\/allstate_infographic_r21-80x300.png 80w, https:\/\/d3.harvard.edu\/platform-rctom\/wp-content\/uploads\/sites\/4\/2016\/11\/allstate_infographic_r21-273x1024.png 273w, https:\/\/d3.harvard.edu\/platform-rctom\/wp-content\/uploads\/sites\/4\/2016\/11\/allstate_infographic_r21-160x600.png 160w\" sizes=\"auto, (max-width: 169px) 100vw, 169px\" \/><\/a><\/p>\n<h6>Source:\u00a0The Allstate Blog. 2016. The Power of Switching One Light Bulb. https:\/\/blog.allstate.com\/infographic-light-bulbs\/.<\/h6>\n<p>The faster other insurance companies acknowledge that the climate change not only poses challenges for the industry, but also provides new business opportunities, the\u00a0more\u00a0impact the industry can have. Allstate&#8217;s model to go beyond risk-management and focus on: improving, innovating and influence, should be seen as a road map to other insurance companies.<\/p>\n<p>&nbsp;<\/p>\n<h6>[738 words]<\/h6>\n<h6>[1] Botzen, W.J.W., van den Bergh, J.C.J.M. &amp; Bouwer, L.M. Nat Hazards (2010) 52: 577. doi:10.1007\/s11069-009-9404-1<\/h6>\n<h6>[2] The Allstate Corporation, 2015 Annual Report p. 115-116.<\/h6>\n<h6>[3] Leslie Scism, Nicole Friedman and Tess Stynes. 2016. \u2018Insurance Super Day\u2019 Delivers Stronger-Than-Expected Results But AIG Disappoints &#8211; WSJ . [ONLINE] Available at: http:\/\/www.wsj.com\/articles\/insurers-beat-estimates-on-super-day-though-aig-disappoints-1478121237. [Accessed 04 November 2016].<\/h6>\n<h6>[4] Allstate Corporate Responsibility | Energy, Emissions and Waste. 2016. Allstate Corporate Responsibility | Energy, Emissions and Waste. [ONLINE] Available at: http:\/\/corporateresponsibility.allstate.com\/environment\/energy-emissions-and-waste. [Accessed 03 November 2016].<\/h6>\n","protected":false},"excerpt":{"rendered":"<p>In this post, I analyze how Allstate is relevant and influential in the climate change debate.<\/p>\n","protected":false},"author":1767,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","categories":[1218,730,663,14],"class_list":["post-10802","hck-submission","type-hck-submission","status-publish","hentry","category-climate-change","category-insurance","category-product-innovation","category-sustainability"],"connected_submission_link":"https:\/\/d3.harvard.edu\/platform-rctom\/assignment\/climate-change-challenge-2016\/","yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Can Allstate be the \u2018Hail Mary\u2019 to the Climate Change Debate? - Technology and Operations Management<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/d3.harvard.edu\/platform-rctom\/submission\/can-allstate-be-the-hail-mary-to-the-climate-change-debate\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Can Allstate be the \u2018Hail Mary\u2019 to the Climate Change Debate? 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