  {"id":10176,"date":"2016-11-04T15:00:07","date_gmt":"2016-11-04T19:00:07","guid":{"rendered":"https:\/\/digital.hbs.edu\/platform-rctom\/submission\/has-hm-delivered-sustainable-fast-fashion\/"},"modified":"2016-11-04T15:00:07","modified_gmt":"2016-11-04T19:00:07","slug":"how-is-hm-delivering-sustainable-fast-fashion","status":"publish","type":"hck-submission","link":"https:\/\/d3.harvard.edu\/platform-rctom\/submission\/how-is-hm-delivering-sustainable-fast-fashion\/","title":{"rendered":"How is H&amp;M delivering sustainable fast fashion?"},"content":{"rendered":"<p>With the EU finally ratifying the COP21 Climate Agreement<a href=\"#_ftn1\" name=\"_ftnref1\">[1]<\/a> last month and the agreement taking effect today, it is now inevitable that highly visible companies such as H&amp;M will be targeted by their respective governments. H&amp;M is the second largest apparel retailer in the world, achieving $21.73B sales in 2015. The iconic fast fashion giant interestingly both contributes to and is impacted by climate change. Importantly, H&amp;M\u2019s active approach puts it in a seemingly oxymoronic state \u2013 a sustainable fast fashion retailer.<\/p>\n<p>&nbsp;<\/p>\n<p>Apparel accounts for 10% of global carbon emissions<a href=\"#_ftn2\" name=\"_ftnref2\">[2]<\/a> &#8211; the manufacturing process leaves a significant carbon footprint, requiring significant electricity and water usage.<a href=\"#_ftn3\" name=\"_ftnref3\">[3]<\/a> At the end of the supply chain, fast fashion giants, such as Inditex and Forever 21, also facilitate consumer waste through the affordability and temporary nature of their products.<\/p>\n<p>&nbsp;<\/p>\n<p>As H&amp;M\u2019s business model is seen to be a key contributor to climate change, the company has suffered reputational attacks.<a href=\"#_ftn4\" name=\"_ftnref4\">[4]<\/a> While some may argue that such negative press will not deter H&amp;M\u2019s core target market, say the average cash-strapped student from buying its products, climate change also affects the sustainability of H&amp;M\u2019s business financials. The main challenges H&amp;M are facing:<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Reputational and regulatory risk<\/strong>. Fashion is an emotional industry and aside from H&amp;M\u2019s efficient supply chain, it relies heavily on both its image and brand equity. As such, H&amp;M is particularly sensitive to negative PR<a href=\"#_ftn5\" name=\"_ftnref5\">[5]<\/a> conducted by NGOs and regulators. H&amp;M\u2019s approach to date has been proactive and all-embracing, rolling out multiple initiatives that have put sustainability in the forefront of their consumers\u2019 minds. In fact, H&amp;M has used its focus on sustainability as a market differentiator from its peers such as Inditex.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Supply chain disruptions. <\/strong>Extreme weather conditions as a result of human-induced climate change affects parts of H&amp;M\u2019s complex supply chain. In recent years, many of the largest suppliers of cotton such as Brazil, have experienced droughts<a href=\"#_ftn6\" name=\"_ftnref6\">[6]<\/a>, escalating input prices and forcing H&amp;M to rethink their product assortment and balance the geographic balance of their supply chain. Disruptions in any part of H&amp;M\u2019s suppliers will have ripple effects in its ability to main its supply chain efficiencies.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Product cycle changes. <\/strong>With increases of 3.7 to 7.8Celsius in average surface temperatures<a href=\"#_ftn7\" name=\"_ftnref7\">[7]<\/a>, climate change can dramatically disrupt the product assortment and planning of seasonal inventory. For example, there is less need for a winter assortment and the full-price selling period for the season is now significantly tighter. Following the heavy investment by companies such as Amazon in injecting machine learning into demand forecasting, H&amp;M needs to incorporate these environmental factors into their operational decisions<a href=\"#_ftn8\" name=\"_ftnref8\">[8]<\/a><\/p>\n<p>&nbsp;<\/p>\n<p>H&amp;M has been a pioneer in their sustainability initiatives,<a href=\"#_ftn9\" name=\"_ftnref9\">[9]<\/a> but as the market leader, could take on a more radical approach and lead their counterparts in more revolutionary rules. H&amp;M has made considerable changes to their people, processes and products to address these risks.<\/p>\n<ul>\n<li>People-wise, they appointed a highly visible Head of Sustainability, Anna Gedda, who speaks openly about the issue<a href=\"#_ftn10\" name=\"_ftnref10\">[10]<\/a><sup> <a href=\"#_ftn11\" name=\"_ftnref11\">[11]<\/a><\/sup> and also a team of more than 200 people.<\/li>\n<li>Internally, H&amp;M has changed their operational processes to reduce their carbon footprint. By switching to renewable electricity in its stores, H&amp;M reduced its greenhouse gas emissions by 56% YoY in 2015.<a href=\"#_ftn12\" name=\"_ftnref12\">[12]<\/a> Similarly, H&amp;M has transitioned to using organic cotton, pledging to use 100% organic cotton by 2020.<a href=\"#_ftn13\" name=\"_ftnref13\">[13]<\/a><\/li>\n<li>Product innovation has positioned H&amp;M as a retailer that can balance both sustainability and fashion. For example, its Conscious Collection uses eco-friendly materials and has a foundation that offers grants to startups that are dedicated to reducing fashion\u2019s environmental footprint. <a href=\"#_ftn14\" name=\"_ftnref14\">[14]<\/a> However, at present, this is restricted at 20% recycled product, leaving significant room for improvement.<\/li>\n<li>Externally, they have engaged the consumers with World Recycling Week to raise awareness of fast fashion wastage and also actively recycle used clothing. In 2015, H&amp;M collected 12,341 tonnes<a href=\"#_ftn15\" name=\"_ftnref15\">[15]<\/a> and while this is commendable, it is barely a dent in the 150 billion garments produced every year.<a href=\"#_ftn16\" name=\"_ftnref16\">[16]<\/a><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p>Overall, H&amp;M should be commended for taking the lead as both a fast fashion and apparel leader in climate change and sustainability. Yet, despite its various initiatives, the fundamentals of fast fashion &#8211; \u00a0the fact that H&amp;M operates with 30-to-50 mini-seasons, means that it drives consumers to purchase more product than they can truly consume. The effect on the environment needs to be internalized by both H&amp;M and the ultimate customer. Although H&amp;M is unlikely to shift away from their \u201cfast fashion\u201d business model, it needs to do more to ensure skeptics this is not a marketing ploy. To be truly sustainable, H&amp;M needs to quickly scale the impact of their current initiatives both within H&amp;M and its peer group.<\/p>\n<p>&nbsp;<\/p>\n<p>(771 Words)<\/p>\n<p><a href=\"#_ftnref1\" name=\"_ftn1\">[1]<\/a> UN Climate Change Secretariat, \u201cCOP21 Climate Agreement\u201d, <a href=\"http:\/\/unfccc.int\/files\/meetings\/marrakech_nov_2016\/application\/pdf\/questions_and_answers_on_cma_1.pdf\">http:\/\/unfccc.int\/files\/meetings\/marrakech_nov_2016\/application\/pdf\/questions_and_answers_on_cma_1.pdf<\/a>, accessed October 2016<\/p>\n<p><a href=\"#_ftnref2\" name=\"_ftn2\">[2]<\/a> EcoWatch, \u201cFast Fashion is the Second Dirtiest Industry in the World\u201d <a href=\"http:\/\/www.ecowatch.com\/fast-fashion-is-the-second-dirtiest-industry-in-the-world-next-to-big--1882083445.html\">http:\/\/www.ecowatch.com\/fast-fashion-is-the-second-dirtiest-industry-in-the-world-next-to-big&#8211;1882083445.html<\/a>, accessed October 2016<\/p>\n<p><a href=\"#_ftnref3\" name=\"_ftn3\">[3]<\/a> Annamma J, J F Sherry Jr, A Venkatesh, J Wang and R Chan, Fast Fashion, Sustainability and the Ethical Appeal of Luxury Brands, p3<\/p>\n<p><a href=\"#_ftnref4\" name=\"_ftn4\">[4]<\/a> The Guardian, \u201cTop seven books on sustainable fashion\u201d, accessed November 2016 <a href=\"https:\/\/www.theguardian.com\/sustainable-business\/sustainable-fashion-blog\/top-books-sustainable-fashion\">https:\/\/www.theguardian.com\/sustainable-business\/sustainable-fashion-blog\/top-books-sustainable-fashion<\/a>, accessed November 2016<\/p>\n<p><a href=\"#_ftnref5\" name=\"_ftn5\">[5]<\/a> Triple Pundit, &#8220;H&amp;M Unveils Conscious Collection, World Recycle Week Campaign\u201d, <a href=\"http:\/\/www.triplepundit.com\/2016\/04\/hm-unveils-conscious-collection-world-recycle-week-campaign\/\">http:\/\/www.triplepundit.com\/2016\/04\/hm-unveils-conscious-collection-world-recycle-week-campaign\/<\/a>, accessed October 2016<\/p>\n<p><a href=\"#_ftnref6\" name=\"_ftn6\">[6]<\/a>AgWeb, \u201cBrazil Drought Opens up Hot Market for American Farmers\u201d <a href=\"http:\/\/www.agweb.com\/article\/brazils-drought-opens-up-hot-market-for-american-farmers-naa-debra-beachy\/\">http:\/\/www.agweb.com\/article\/brazils-drought-opens-up-hot-market-for-american-farmers-naa-debra-beachy\/<\/a>, accessed October 2016<\/p>\n<p><a href=\"#_ftnref7\" name=\"_ftn7\">[7]<\/a>Henderson, Rebecca M, S Reinert, P Dekhtyar, A Migdal, \u201cClimate Change in 2016: Implications for Business\u201d, p3<\/p>\n<p><a href=\"#_ftnref8\" name=\"_ftn8\">[8]<\/a> Tech Times, \u201cAmazon Investing in More Artificial Intelligence Machine Learning\u201d, http:\/\/www.techtimes.com\/articles\/79602\/20150826\/amazon-investing-more-artificial-intelligence-machine-learning.htm, accessed November 2016<\/p>\n<p><a href=\"#_ftnref9\" name=\"_ftn9\">[9]<\/a> Environmental Leader, \u201cH&amp;M Reduces Carbon Footprint 16%\u201d, http:\/\/www.environmentalleader.com\/2015\/04\/10\/hm-reduces-carbon-footprint-16\/, accessed November 2016<\/p>\n<p><a href=\"#_ftnref10\" name=\"_ftn10\">[10]<\/a> Ecouterre, \u201cH&amp;M\u2019s Anna Gedda: Fair Wages are something the whole industry must drive\u201d, http:\/\/www.ecouterre.com\/hms-anna-gedda-fair-wages-are-something-the-whole-industry-must-drive\/, accessed November 2016<\/p>\n<p><a href=\"#_ftnref11\" name=\"_ftn11\">[11]<\/a> Vice, \u201cQ&amp;A: Anna Gedda\u201d, http:\/\/www.vice.com\/read\/anna-gedda-sustainability, accessed November 2016<\/p>\n<p><a href=\"#_ftnref12\" name=\"_ftn12\">[12]<\/a>H&amp;M, Annual Report 2015, p11<\/p>\n<p><a href=\"#_ftnref13\" name=\"_ftn13\">[13]<\/a> The Guardian, \u201cIs H&amp;M the new home of ethical fashion?\u201d, https:\/\/www.theguardian.com\/business\/2012\/apr\/07\/hennes-mauritz-h-and-m, accessed November 2016<\/p>\n<p><a href=\"#_ftnref14\" name=\"_ftn14\">[14]<\/a> Triple Pundit, \u201cH&amp;M wants to Revolutionize the Apparel Industry\u201d http:\/\/www.triplepundit.com\/2016\/02\/hm-wants-revolutionize-apparel-industry\/, accessed November 2016<\/p>\n<p><a href=\"#_ftnref15\" name=\"_ftn15\">[15]<\/a>H&amp;M, Annual Report 2015, p41<\/p>\n<p><a href=\"#_ftnref16\" name=\"_ftn16\">[16]<\/a> Reuters, \u201cTop fashion CEOs fear rising costs from climate change\u201d,http:\/\/finance.yahoo.com\/news\/top-fashion-ceos-fear-rising-140001808.html, accessed November 2016<\/p>\n","protected":false},"excerpt":{"rendered":"<p>With the EU finally ratifying the COP21 Climate Agreement[1] last month and the agreement taking effect today, it is now inevitable that highly visible companies such as H&amp;M will be targeted by their respective governments. H&amp;M is the second largest [&hellip;]<\/p>\n","protected":false},"author":2153,"featured_media":10185,"comment_status":"open","ping_status":"closed","template":"","categories":[],"class_list":["post-10176","hck-submission","type-hck-submission","status-publish","has-post-thumbnail","hentry"],"connected_submission_link":"https:\/\/d3.harvard.edu\/platform-rctom\/assignment\/climate-change-challenge-2016\/","yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>How is H&amp;M delivering sustainable fast fashion? - Technology and Operations Management<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/d3.harvard.edu\/platform-rctom\/submission\/how-is-hm-delivering-sustainable-fast-fashion\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How is H&amp;M delivering sustainable fast fashion? - Technology and Operations Management\" \/>\n<meta property=\"og:description\" content=\"With the EU finally ratifying the COP21 Climate Agreement[1] last month and the agreement taking effect today, it is now inevitable that highly visible companies such as H&amp;M will be targeted by their respective governments. 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