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Technology and Operations Management

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The North Face

Smarter e-shopping with The North Face and Watson

Posted on November 10, 2018 by JM

鈥淗i! Can I help you shop for a jacket today?鈥 This was no an ordinary sales assistant greeting me at the store. It was Expert Personal Shopper, a robot by The North Face that would help me choose 鈥渢he perfect […]

The North Face: An Alpine Outfitter in a Warmer World

Posted on November 4, 2016 by mrp

How an outdoor retailer, named after the rock faces it encourages people to explore, is trying to preserve snow for sport.

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