At home in a hotel: Mass customization at Marriott
Supply chain digitization offers Marriott an opportunity to deliver customized experiences and deepen guest relationships. Is the investment worth it?
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鈥� 鈥淲elcome, it is a pleasure to have you back鈥� said the TV.
The Digital Transformation affecting the hospitality industry will play a key role on Marriott鈥檚 business and operating models, and their ability to deliver an exceptional and personalized customer experience.
Time for Marriott to 鈥楥heck-in鈥� to Climate Change
Climate change has the potential to destroy Marriott International鈥檚 business as we know it. From its resorts nestled along the beautiful white sandy beaches of the Caribbean to its majestic mountain ski lodges, Marriott is profitable when weather is stable […]
Your Garden View Just Became an Ocean View: Marriott and Climate Change
Excuse my tactless levity, but some hotels鈥� longevity, will quickly turn to brevity, as oceans creep up steadily.
Marriott鈥檚 Take on Climate Change
As an industry leader, Marriott continues to push the envelope in driving value for its consumers, while also addressing the critical issues surrounding global climate change.