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Technology and Operations Management

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enterprise software

How Salesforce is using machine learning to unlock more value for its customers (and their customers)

Posted on November 13, 2018 by arman

In recent years, machine learning has become a paramount technology for CRM products, and Salesforce is currently working on implementing an innovative machine learning strategy to fuel its future growth.

Bots with a Touch of Humanity

Posted on November 9, 2018 by thunderfromdownunder

What Machine Learning Means to Automation Anywhere… Moving from Robotic to Intelligent Process Automation

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