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Technology and Operations Management

Technology and Operations Management

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Consumer Health

Iora Health: Redefining Primary Care

Posted on December 8, 2015 by Christiana

Iora’s unique take on primary care – focused on customer service as good as Southwest Airlines and Zappos – shows promise but is its innovative model scalable?

Oscar: consumer-centric health insurance

Posted on December 8, 2015 by JCSS

Oscar has set out to revolutionize the cost and convenience of U.S. health care by targeting one of its most overlooked elements, the payer-patient relationship

CVS Health: Fully Adherent to Its Prescribed Strategy and Winning

Posted on December 8, 2015 by Marlene

Through compliance with its mission of 鈥渉elping people on their path to better health鈥, CVS has created a winning alignment between its business and operating models to grow into a success story.

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