{"id":6981,"date":"2018-03-05T16:34:15","date_gmt":"2018-03-05T21:34:15","guid":{"rendered":"https:\/\/digital.hbs.edu\/platform-digit\/submission\/alcohol-delivery-yes-please\/"},"modified":"2018-03-05T16:34:15","modified_gmt":"2018-03-05T21:34:15","slug":"alcohol-delivery-yes-please","status":"publish","type":"hck-submission","link":"https:\/\/d3.harvard.edu\/platform-digit\/submission\/alcohol-delivery-yes-please\/","title":{"rendered":"Alcohol Delivery? Yes, Please."},"content":{"rendered":"<p><strong>Beer! Or wine. Or liquor.\u00a0<a href=\"https:\/\/d3.harvard.edu\/platform-digit\/wp-content\/uploads\/sites\/2\/2018\/03\/drizly.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"size-medium wp-image-6984 alignleft\" src=\"https:\/\/d3.harvard.edu\/platform-digit\/wp-content\/uploads\/sites\/2\/2018\/03\/drizly-300x156.jpg\" alt=\"\" width=\"300\" height=\"156\" srcset=\"https:\/\/d3.harvard.edu\/platform-digit\/wp-content\/uploads\/sites\/2\/2018\/03\/drizly-300x156.jpg 300w, https:\/\/d3.harvard.edu\/platform-digit\/wp-content\/uploads\/sites\/2\/2018\/03\/drizly-768x401.jpg 768w, https:\/\/d3.harvard.edu\/platform-digit\/wp-content\/uploads\/sites\/2\/2018\/03\/drizly.jpg 1024w, https:\/\/d3.harvard.edu\/platform-digit\/wp-content\/uploads\/sites\/2\/2018\/03\/drizly-600x313.jpg 600w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/a><\/strong><\/p>\n<p>I enjoy beer. I especially enjoy beer when I can have it delivered to my door! And that is exactly what Drizly is doing with its marketplace platform that the three co-founders developed in 2012.<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<hr \/>\n<p><strong>How Does Drizly Work?<\/strong><\/p>\n<p>The operations of the company work very similarly to those of Grubhub or Seamless (restaurant food delivery apps); users open the app, select the type of alcohol they want, choose from several liquor stores in the area that have that alcohol available, and then pay through the app.<a href=\"#_ftn1\" name=\"_ftnref1\">[1]<\/a> In less than an hour, or at a scheduled time, the alcohol is delivered to their door!<\/p>\n<p><a href=\"https:\/\/d3.harvard.edu\/platform-digit\/wp-content\/uploads\/sites\/2\/2018\/03\/download-1.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-medium wp-image-6983\" src=\"https:\/\/d3.harvard.edu\/platform-digit\/wp-content\/uploads\/sites\/2\/2018\/03\/download-1-300x122.png\" alt=\"\" width=\"300\" height=\"122\" srcset=\"https:\/\/d3.harvard.edu\/platform-digit\/wp-content\/uploads\/sites\/2\/2018\/03\/download-1-300x122.png 300w, https:\/\/d3.harvard.edu\/platform-digit\/wp-content\/uploads\/sites\/2\/2018\/03\/download-1.png 352w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/a><\/p>\n<hr \/>\n<p><strong>What Makes This So Special?<\/strong><\/p>\n<p>Drizly is simply a marketplace\u2014it does not employ drivers and it does not sell alcohol directly. Drizly connects consumers with liquor stores via its platform and charges a fee to the liquor store for using its technology.<a href=\"#_ftn2\" name=\"_ftnref2\">[2]<\/a> The liquor stores are the ones who actually deliver the alcohol to the consumer\u2026 these are not Drizly contracted drivers like those of Uber or Grubhub.<a href=\"#_ftn3\" name=\"_ftnref3\">[3]<\/a><\/p>\n<p>Drizly also developed a program within its app for the retail partner\u2019s drivers to verify IDs upon delivery\u2014a built in ID verification tool for the retailers.<a href=\"#_ftn4\" name=\"_ftnref4\">[4]<\/a> Drizly is the first and only alcohol delivery marketplace that has worked with and received regulators regarding its business model.<a href=\"#_ftn5\" name=\"_ftnref5\">[5]<\/a><\/p>\n<hr \/>\n<p><strong>Creating Value<\/strong><\/p>\n<p>Drizly has raised $35 million to date from seed to Series B and is the world\u2019s largest alcohol marketplace.<a href=\"#_ftn6\" name=\"_ftnref6\">[6]<\/a> Let\u2019s talk network effects. The more consumers utilizing Drizly to deliver alcohol, the more retailers will sign up to have access to these consumers. On the consumer said, the more retailers that sign up and pay for Drizly\u2019s technology, the faster consumers receive their orders and the more product selection they have due to the increased concentration and number of participating retail partners. Drizly is able to offer a product selection of 1,000 \u2013 3,500 items per store and has on-demand delivery times of 20-40 minutes in some markets.<a href=\"#_ftn7\" name=\"_ftnref7\">[7]<\/a><\/p>\n<hr \/>\n<p><strong>Creating Value with Data<\/strong><\/p>\n<p>More recently, in the summer of 2017, Drizly launched the Drizly Data Distillery, a compilation of data accumulated from millions of Drizly orders <a href=\"https:\/\/d3.harvard.edu\/platform-digit\/wp-content\/uploads\/sites\/2\/2018\/03\/Data-Distillery-Logo.png\"><img loading=\"lazy\" decoding=\"async\" class=\"size-medium wp-image-6987 alignright\" src=\"https:\/\/d3.harvard.edu\/platform-digit\/wp-content\/uploads\/sites\/2\/2018\/03\/Data-Distillery-Logo-300x84.png\" alt=\"\" width=\"300\" height=\"84\" srcset=\"https:\/\/d3.harvard.edu\/platform-digit\/wp-content\/uploads\/sites\/2\/2018\/03\/Data-Distillery-Logo-300x84.png 300w, https:\/\/d3.harvard.edu\/platform-digit\/wp-content\/uploads\/sites\/2\/2018\/03\/Data-Distillery-Logo.png 540w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/a>since the app\u2019s inception.<a href=\"#_ftn8\" name=\"_ftnref8\">[8]<\/a> Why is this data important? One reason is that it serves as a competitive moat; with its scale and volume of orders, Drizly has more data to gleam insights from than its competitors. Another reason is the value it gives to large distributors, small micro-breweries, and retailers concerning pricing, inventory management, and marketing.<\/p>\n<blockquote><p>\u201cDrizly not only brings us closer to the consumer point of purchase than ever before, it also opens up a rich trove of data that helps us understand our fans in a way we never have before.\u201d<\/p>\n<p>&#8211; Nicole Portwood, VP Brand Marketing at Tito\u2019s Handmade Vodka.<a href=\"#_ftn9\" name=\"_ftnref9\">[9]<\/a><\/p><\/blockquote>\n<p>For comprehensive data on Drizly\u2019s identified alcohol trends online, <a href=\"https:\/\/data.drizly.com\/ecommerce-consumer\/\">click here<\/a>.<\/p>\n<p><a href=\"https:\/\/d3.harvard.edu\/platform-digit\/wp-content\/uploads\/sites\/2\/2018\/03\/Cities-Drink-Differently.png\"><img loading=\"lazy\" decoding=\"async\" class=\"size-medium wp-image-6992 alignleft\" src=\"https:\/\/d3.harvard.edu\/platform-digit\/wp-content\/uploads\/sites\/2\/2018\/03\/Cities-Drink-Differently-300x203.png\" alt=\"\" width=\"300\" height=\"203\" srcset=\"https:\/\/d3.harvard.edu\/platform-digit\/wp-content\/uploads\/sites\/2\/2018\/03\/Cities-Drink-Differently-300x203.png 300w, https:\/\/d3.harvard.edu\/platform-digit\/wp-content\/uploads\/sites\/2\/2018\/03\/Cities-Drink-Differently-600x406.png 600w, https:\/\/d3.harvard.edu\/platform-digit\/wp-content\/uploads\/sites\/2\/2018\/03\/Cities-Drink-Differently.png 764w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/a><a href=\"https:\/\/d3.harvard.edu\/platform-digit\/wp-content\/uploads\/sites\/2\/2018\/03\/Screen-Shot-2017-06-02-at-12.19.20-AM.png\"><img loading=\"lazy\" decoding=\"async\" class=\"size-medium wp-image-6993 alignright\" src=\"https:\/\/d3.harvard.edu\/platform-digit\/wp-content\/uploads\/sites\/2\/2018\/03\/Screen-Shot-2017-06-02-at-12.19.20-AM-300x188.png\" alt=\"\" width=\"300\" height=\"188\" srcset=\"https:\/\/d3.harvard.edu\/platform-digit\/wp-content\/uploads\/sites\/2\/2018\/03\/Screen-Shot-2017-06-02-at-12.19.20-AM-300x188.png 300w, https:\/\/d3.harvard.edu\/platform-digit\/wp-content\/uploads\/sites\/2\/2018\/03\/Screen-Shot-2017-06-02-at-12.19.20-AM-768x482.png 768w, https:\/\/d3.harvard.edu\/platform-digit\/wp-content\/uploads\/sites\/2\/2018\/03\/Screen-Shot-2017-06-02-at-12.19.20-AM-600x377.png 600w, https:\/\/d3.harvard.edu\/platform-digit\/wp-content\/uploads\/sites\/2\/2018\/03\/Screen-Shot-2017-06-02-at-12.19.20-AM.png 886w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/a><a href=\"https:\/\/d3.harvard.edu\/platform-digit\/wp-content\/uploads\/sites\/2\/2018\/03\/November-Pulse-1.png\"><img loading=\"lazy\" decoding=\"async\" class=\"size-medium wp-image-6995 aligncenter\" src=\"https:\/\/d3.harvard.edu\/platform-digit\/wp-content\/uploads\/sites\/2\/2018\/03\/November-Pulse-1-300x186.png\" alt=\"\" width=\"300\" height=\"186\" srcset=\"https:\/\/d3.harvard.edu\/platform-digit\/wp-content\/uploads\/sites\/2\/2018\/03\/November-Pulse-1-300x186.png 300w, https:\/\/d3.harvard.edu\/platform-digit\/wp-content\/uploads\/sites\/2\/2018\/03\/November-Pulse-1-768x476.png 768w, https:\/\/d3.harvard.edu\/platform-digit\/wp-content\/uploads\/sites\/2\/2018\/03\/November-Pulse-1-1024x635.png 1024w, https:\/\/d3.harvard.edu\/platform-digit\/wp-content\/uploads\/sites\/2\/2018\/03\/November-Pulse-1-600x372.png 600w, https:\/\/d3.harvard.edu\/platform-digit\/wp-content\/uploads\/sites\/2\/2018\/03\/November-Pulse-1.png 1410w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/a><\/p>\n<p>&nbsp;<\/p>\n<hr \/>\n<p><strong>The Elephant in the Room<\/strong><\/p>\n<p>Amazon. The logistics and delivery powerhouse. Since 2015, Amazon has been gradually rolling out alcohol delivery services for Prime subscribers <a href=\"https:\/\/d3.harvard.edu\/platform-digit\/wp-content\/uploads\/sites\/2\/2018\/03\/amazon-prime-beer_orig.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"size-medium wp-image-6988 alignleft\" src=\"https:\/\/d3.harvard.edu\/platform-digit\/wp-content\/uploads\/sites\/2\/2018\/03\/amazon-prime-beer_orig-300x200.jpg\" alt=\"\" width=\"300\" height=\"200\" srcset=\"https:\/\/d3.harvard.edu\/platform-digit\/wp-content\/uploads\/sites\/2\/2018\/03\/amazon-prime-beer_orig-300x200.jpg 300w, https:\/\/d3.harvard.edu\/platform-digit\/wp-content\/uploads\/sites\/2\/2018\/03\/amazon-prime-beer_orig-768x512.jpg 768w, https:\/\/d3.harvard.edu\/platform-digit\/wp-content\/uploads\/sites\/2\/2018\/03\/amazon-prime-beer_orig-1024x682.jpg 1024w, https:\/\/d3.harvard.edu\/platform-digit\/wp-content\/uploads\/sites\/2\/2018\/03\/amazon-prime-beer_orig-600x400.jpg 600w, https:\/\/d3.harvard.edu\/platform-digit\/wp-content\/uploads\/sites\/2\/2018\/03\/amazon-prime-beer_orig.jpg 1100w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/a>and now offers two-hour delivery in 12 US cities.<a href=\"#_ftn10\" name=\"_ftnref10\">[10]<\/a> If I were a Drizly executive, I would be very worried. Although Drizly has built a successful platform with advantages in data and retail partnerships, Amazon\u2019s recent acquisition of Whole Foods will give the giant 473 distribution hubs throughout the country. Therefore, I would look to expand faster into new markets and deeper into existing markets. I think that the best case for Drizly is to either IPO and use the cash to expand, or to be acquired by Amazon for its data and technology. Drizly also has the opportunity to expand from service-centric to platform-centric. We have already seen Drizly evolving into a platform with the Drizly Data Distillery, but it has room to grow. Some reports indicate that Drizly wants to become a platform for all things associated with alcohol\u2014delivery, pickup, recommendations, party planning, or rare alcohol access.<a href=\"#_ftn11\" name=\"_ftnref11\">[11]<\/a><\/p>\n<hr \/>\n<p>Resources:<\/p>\n<p><a href=\"#_ftnref1\" name=\"_ftn1\">[1]<\/a> https:\/\/www.recode.net\/2016\/5\/4\/11634222\/drizly-adds-next-day-alcohol-delivery-beat-amazon<\/p>\n<p><a href=\"#_ftnref2\" name=\"_ftn2\">[2]<\/a> Ibid.<\/p>\n<p><a href=\"#_ftnref3\" name=\"_ftn3\">[3]<\/a> https:\/\/www.pymnts.com\/news\/ecommerce\/2016\/drizly-raises-15-million-to-raise-awareness-that-its-not-about-alcohol-delivery-but-an-alcohol-marketplace\/<\/p>\n<p><a href=\"#_ftnref4\" name=\"_ftn4\">[4]<\/a> https:\/\/drizly.zendesk.com\/hc\/en-us\/articles\/204361450-What-makes-Drizly-different-<\/p>\n<p><a href=\"#_ftnref5\" name=\"_ftn5\">[5]<\/a> https:\/\/www.bloomberg.com\/news\/articles\/2014-09-18\/alcohol-delivery-startups-grow-by-wooing-distributors-regulators<\/p>\n<p><a href=\"#_ftnref6\" name=\"_ftn6\">[6]<\/a> https:\/\/www.prnewswire.com\/news-releases\/alcohol-ecommerce-leader-drizly-expands-leadership-team-with-seasoned-veterans-as-platform-continues-rapid-growth-300584290.html<\/p>\n<p><a href=\"#_ftnref7\" name=\"_ftn7\">[7]<\/a> https:\/\/drizly.zendesk.com\/hc\/en-us\/articles\/204361450-What-makes-Drizly-different-<\/p>\n<p><a href=\"#_ftnref8\" name=\"_ftn8\">[8]<\/a> https:\/\/www.wineindustryadvisor.com\/2017\/07\/27\/drizly-data-ecommerce-retailer-insights<\/p>\n<p><a href=\"#_ftnref9\" name=\"_ftn9\">[9]<\/a> Ibid.<\/p>\n<p><a href=\"#_ftnref10\" name=\"_ftn10\">[10]<\/a> https:\/\/www.fooddive.com\/news\/grocery&#8211;amazon-expands-two-hour-alcohol-delivery-to-more-cities\/504174\/<\/p>\n<p><a href=\"#_ftnref11\" name=\"_ftn11\">[11]<\/a> https:\/\/www.digitaltrends.com\/home\/drizly-alcohol-hub\/<\/p>\n","protected":false},"excerpt":{"rendered":"<p>What&#039;s so special about this Boston-based alcohol delivery company? <\/p>\n","protected":false},"author":1912,"featured_media":6985,"comment_status":"open","ping_status":"closed","template":"","categories":[294,398,1963,2032],"class_list":["post-6981","hck-submission","type-hck-submission","status-publish","has-post-thumbnail","hentry","category-competition","category-direct-network-effects","category-disruptive-innovation","category-online-delivery"],"connected_submission_link":"https:\/\/d3.harvard.edu\/platform-digit\/assignment\/growing-businesses-in-the-age-of-platforms-2018\/","yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Alcohol Delivery? 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