Despegar: from tech darling to struggling business
What are the main competitive advantages Despegar has in its favor to fight competition in a market where differentiation seems to be hard.
Hotel
HotelTonight 鈥� a Marketplace for the Spontaneous Traveler
Can HotelTonight – a pioneer in last-minute booking – sustain high risks of multi-homing and the fierce competition from OTA's and grow its platform beyond the spontaneous travel market?
How traditional business leverage data analytics: Starwood Hotel
Data analytics in hotel industry
Caesars Palace 鈥淲inner Winner Chicken Dinner鈥�
Caesars Palace collects and analyzes data on its customers' gambling behaviors in order to keep them next to the BlackJack table.